Subject: | Cleaning of Upper Instrument Panel Surfaces |
Models: | 1999 and Prior Passenger Cars and Light Duty Trucks |
Comments on a reflection of the upper instrument panel pad into the windshield, when driving in direct sunlight, may be received. This condition, sometimes referred to as a "veiling reflection", may be aggravated by the use of wax or silicone based products when cleaning the surface.
Advise customers, technicians and new car prep or make ready personnel, that products containing wax or silicone should not be used to clean the top instrument panel pad. A warm water and mild soap solution such as saddle soap, oil soap or an equivalent, should be used whenever the top instrument panel pad needs cleaning.
If a customer requests that a protectant type product be applied, ONLY USE THOSE THAT LEAVE A FLAT OR SATIN FINISH. Do NOT apply products that leave a glossy finish or those that increase the shine level above the original production level.