Step | Action | Values | Yes | No |
---|---|---|---|---|
DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low. | ||||
1 | Road test the vehicle in order to verify the customer complaint. Ensure that the customer complaint is the suspension bottoming and not only a noise. Does the suspension bottom abnormally easy when the vehicle is driven over bumps? | -- | System OK | |
2 |
Does the suspension bottom abnormally easy when the vehicle is driven over bumps? | -- | System OK | |
3 | Inspect the vehicle trim height. Refer to Trim Height Specifications in Suspension General Diagnosis. Repair as necessary. Has the inspection/repair been performed? | -- | Go to Step 1 | System OK |