Step | Action | Values | Yes | No |
---|---|---|---|---|
1 | Road test the vehicle in order to verify the customer complaint. Does the vehicle ride too soft? | -- | System OK | |
2 | Inspect the tires for the proper inflation pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Is the tire inflation pressure correct? | -- | ||
3 | Inflate the tires to the correct pressure. Has the repair been performed? | -- | -- | |
4 | Inspect the vehicle trim height. Refer to Trim Height Specifications in Suspension General Diagnosis. Repair as necessary. Has the inspection/repair been performed? | -- | -- | |
5 | Inspect the struts for wear or damage. Are the struts worn or damaged? | -- | ||
6 | Replace the struts. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension. Has the repair been performed? | -- | -- |