CAMPAIGN: PHOENIX FUEL TANK FILLER/VENT PIPE CLAMP

Subject: PRODUCT CAMPAIGN 82-C-3 1982 J2000,6000, AND PHOENIX MODELS - FUEL TANK FILLER AND VENT PIPE CLAMPS

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

In order to avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair his vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owner is being instructed to contact the nearest Pontiac Zone Office if his dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, he is instructed on how to contact the National Highway Traffic Safety Administration.

DEFECT INVOLVED

General Motors has determined that a defect which relates to motor vehicle safety exists on some early production 1982 J2000, 6000, and Phoenix model vehicles. Under certain conditions, the hose clamps on the fuel tank filler pipe and fuel tank filler vent pipe could fracture. The fracture of these clamps could cause fuel leakage at one of the four pipe-to-hose connections. Leakage can occur during refueling, or while driving, if the fuel tank is above 3/4 full. Should this occur, the possibility of a fire exists which could cause burn injuries to persons in or near the vehicle.

VEHICLES INVOLVED

Involved are all 1982 J2000, 6000, and Phoenix models built within the following breakpoints:

PLANT FROM UP TO AND INCLUDING --------- -------- ------------------- J2000 Lordstown C7500121 C7576573 Leeds SOP CK516847

6000 Framingham SOP CG516155 Oshawa SOP C1505107

Phoenix Oklahoma City SOP C6111288 Tarrytown SOP CT105529

NOTE: Certain 6000 vehicles produced at the Oshawa assembly plant were corrected by the plant and these vehicles will not appear on the printout. Thus, not all Oshawa built 6000 vehicles between above mentioned breakpoints are involved in this action.

DEALER CAMPAIGN

To reduce the possibility of this occurring on vehicles involved, the hose clamps on the fuel tank filler pipe and fuel tank filler vent pipe are to be replaced.

Dealers are to perform this recall campaign at no charge to the owner on involved vehicles, regardless of time, mileage or ownership, and are to correct all affected vehicles in dealer new and used car inventory prior to their sale.

Whenever a vehicle subject to this campaign is taken into your new or used car inventory in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling the vehicle.

Dealers are to perform the campaign services on all affected vehicles as they are brought in for any kind of service until all affected vehicles have been corrected.

OWNER NOTIFICATION

Owners of vehicles involved in this campaign, whose names are on record at the time the campaign lists were prepared, will be notified by Pontiac Motor Division (see copy of owner letter included with this bulletin).

Involved vehicles have been identified by Vehicle Identification Number computer listings. Computer listings contain the complete vehicle identification number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These computer listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing for the follow-up necessary to complete this campaign.

NOTE: Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.

SERVICE PROCEDURE

With the vehicle level, there will not be any fuel at the hose connections at an indicated fuel level of 3/4 tank or less. In the event the fuel tank is full, the following service procedure may result in a slight amount of fuel leakage at the hose connections. Under no circumstances should the hose be pulled off from either the filler neck or vent pipe.

1. Raise the car on a hoist. (See Figures 1 and 2 on following page for location of hose clamps on filler and vent pipe.)

DO NOT REMOVE ALL FOUR (4) CLAMPS AT ONE TIME.

2. Remove and replace one (1) hose clamp at a time and tighten to a snug condition. It will be necessary to open each clamp to install it over the hose.

3. Prior to torquing the new hose clamps:

a. Inspect the hoses to make sure they are fully engaged over the sealing bead enlargement on the end of the pipe.

b. Be sure the hose clamps are positioned at least 0.4mm (1/64") from the end of the hose.

4. Torque all four (4) new hose clamps to 2.2 to 2.8 Nm (20 to 25 in. lbs.) and inspect for fuel leaks.

5. Each vehicle modified in accordance with the instructions outlined in this service procedure will require a campaign identification label. Each label provides a space to include the campaign number, the five digit dealer code of the dealer performing the campaign service, and the date vehicle was campaigned. This information may be inserted with a typewriter or ballpoint pen. Install the label on the radiator support where it is readily visible.

PARTS INFORMATION

Parts are to be obtained from WDDGM. Two (2) clamps of each part number are required to perform this campaign on each vehicle. The parts are to be ordered in units of 10 per part number. The following part numbers will be required to perform this campaign.

PART NUMBER SERIES USAGE NO. REQUIRED ----------- ------- ----------- ---------------- 22518664 A, J, X Filler Pipe 2 Clamps Per Car 22518665 A, J, X Vent Pipe 2 Clamps Per Car

To insure these parts will be obtained as soon as possible, they should be ordered from WDDGM on a C.I.O. order with NO special instruction code, but order on an advise code (2).

Parts removed are to be retained for disposition by zone personnel.

ENCLOSED WITH THE COPY OF THIS BULLETIN

A list of those vehicles involved, which our records indicate are in your geographical area, is attached for your follow-up. Advise the zone if vehicles appearing on the attached list are not in your area. (If a list of vehicles is not attached, our records indicate no affected vehicle(s) in your area.)

If a vehicle has been transferred or sold to another location, please forward the new name and address of the vehicle to your Pontiac Zone Office.

RECORDING COMPLETION

Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.

Additional campaign labels are available on stationery order as Form 7201-709.

DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THEY PERFORM THE SERVICE AS FOLLOWS:

(NOTICE: A completed warranty claim is to be kept as a permanent record of completion.)

WARRANTY CREDIT

A separate repair order must be used for each VIN. OTHER* FAILURE LABOR LABOR LABOR DESCRIPTION CODE OPERATION HOURS HOURS ---------------- ------ --------- ------- ------ Replace Four (4) 96 V1 130 0.4 Hr. 0.1 Hr. Hose Clamps 6000 & Phoenix

Replace Four (4) 96 V1 131 0.5 Hr. 0.1 Hr. Hose Clamps J2000

"In addition, dealerships will receive 0. 1 hours credit for dealer administrative services associated with tbis campaign. Tbe 0.1 hours allowance is to be entered in the "Other Labor Hours " field with each campaign repair listed for credit. This entry will not require zone authorization. "

FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.

Part(s) required are to be listed on your warranty claim in the normal manner. Part(s) will be credited at dealer net, plus 30 percent dealer handling allowance for parts replaced.

(CREDITING)

Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claims must contain all information required and should list the labor operation as outlined.

Repairs submitted for vehicles not involved in the campaign will not be paid.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.