CAMPAIGN:LEFT FRONT SUSPENSION SUPPORT ASSY. WELD BREAKAGE

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACG, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO ADEQUATELY REPAIR WITHIN 60 DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME. IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLE TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHCILE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICCE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION. TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY ACHEDULE A SERVICE DATE WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READ- ING THE ATTACHED COPY OF THE LETTER WHICH IS BEING SENG TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE NEAREST PONTIAC ZONE OFFICE IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED SERVICE DATE. IF THE CONDITION IS NOT REMEDIED A WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. GENERAL MOTORS HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN SOME 1983 PONTIAC 2000 MODELS. THESE VEHICLES WERE ASSEMBLED WITH LEFT FRONT SUSPENSION SUPPORT ASSEMBLIES WHICH COULD HAVE INADEQUATE WELDS AT THE LOWER CONTROL ARM ATTACHING BRACKET IF THESE WELDS BREAK, A LOUD "CLUNKING" NOISE WILL BE MADE BY THE CONTROL ARM MOVING ABOUT INSIDE THE SUPPORT ASSEMBLY AS THE VEHICLE IS BEING DRIVEN. NOISE WILL BE PARTICULARLY NOTICEABLE DURING ACCELERATION AND WHEN THE BRAKES ARE APPLIED. IF THESE WARNING NOISES ARE IGNORED, THE CONTROL ARM MAY EVENTUALLY FAIL AND A VEHICLE CRASH COULD OCCUR. TO CORRECT THIS CONDITION, THE LEFT FRONT SUSPENSION SUPPORT ASSEMBLY WILL BE REPLACED ON ALL INVOLVED VEHICLES. INVOLVED ARE SOME 1983 PONTIAC 2000 MODELS ASSEMBLED AT LORDSTOWN WITHIN THE FOLLOWING VEHICLE PARAMETERS: PLANT-LORDSTOWN, BEGINNING V.I.N.-D7201819, UP TO AND INCLUDING D7202250 SOME VEHCILES WITH V.I.N.'S WITHIN THE ABOVE LISTED RANGE OF NUMBERS WERE CORRECTED AT THE ASSEMBLY PLANT AND WILL NOT APPEAR ON THE V.I.N. PRINTOUT. INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE INFORMATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNWER NAME AND ADDRESS DATA, AND ARE FURNISH- ED WILL ENABLE DEALERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN. THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. DEALER CAMPAIGN RESPONSIBILITY-DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILAGE AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD. WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR ____________________________________________________________________ USED VEHCILE INVENTORY OR IT IS IN YOUR DEALERSHIP FOR SERVICE IN THE ____________________________________________________________________ FUTURE, YOU SHOULD TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN ____________________________________________________________________ CORRECTION HAS BEEN MADE. ________________________ OWNER NOTIFICATION- OWNERS OF VEHICLES INVOLVED IN THIS CAMPAIGN, WHOSE NAMES ARE ON RECORD AT THE TIME THE DATA IS PREPARED, WILL BE NOTIFIED BY PONTIAC MOTOR DIVISION (SEE COPY OF OWNER LETTER INCLUD- ED WITH THIS BULLETIN. FRONT SUPPORT ASSEMBLY REMOVAL AND INSTALLATION PROCEDURE _________________________________________________________ 1. RAISE VEHICLE. 2. REMOVE LEFT HAND WHEEL AND TIRE. 3. DISCONNECT LOWER CONTROL ARM BALL JOINT FROM KNUCKLE. 4. REMOVE LEFT HAND STABILIZER LINK BOLT, WASHERS AND BUSHINGS. 5. REMOVE STABILIZER SHAFT INSULATOR BRACKET FROM LEFT HAND SUSPENSION SUPPORT ASSEMBLY. 6. REMOVE LEFT HAND LOWER CONTROL ARM. 7. REMOVE LEFT HAND FRONT SUSPENSION SUPPORT ASSEMBLY. 8. INSTALL LOWER CONTROL ARM IN NEW LEFT HAND FRONT SUSPENSION SUPPORT

9. ATTACH NEW LEFT HAND FRONT SUSPENSION SUPPORT ASSEMBLY AS SHOWN IN VIEW 1 ON THE FOLLOWING PAGE. 10. LOOSELY INSTALL STABILIZER SHAFT INSULATOR BRACKET TO LEFT HAND SUPPORT ASSEMBLY. 11. LOOSELY INSTALL STABILIZER LINK ASSEMBLY TO LOWER CONTROL ARM. 12. TIGHTEN FRONT SUSPENSION SUPPORT ASSEMBLY, STABILIZER INSULATOR BRACKET AND STABILIZER LINK USING TORQUES SHOWN IN VIEW 1, 2 AND 3 ON THE FOLLOWING PAGE. 13.INSTALL LOWER CONTROL ARM BALL JOINT TO KNUCKLE USING 75NOM (55FT.LBS) AND A NEW COTTER PIN. 14. INSTALL WHEEL AND TIRE. 15. SET TOE (-0.13 + 0.10 PER WHEEL). - REFER TO VIEW 1, 2 AND 3 16. EACH VEHICLE MODIFIED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED HEREIN WILL REQUIRE A CAMPAIGN IDENTIFICATION LABEL. EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER, THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE, AND THE DATE VEHICLE WAS CAMPAIGNED. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR BALLPOINT PEN. WHEN INSTALLING LABEL, CLEAN THE SURFACE OF THE FAX GUARD AND APPLY THE CAMPAIGN LABEL. THE PARTS REQUIRED TO COMPLETE THIS CAMPAIGN ARE TO BE ORDERED FROM WDDGM. PART NUMBER QUANTITY DESCRIPTION 14046383 1 LEFT HAND FRONT SUPPORT ASSEMBLY TO ENSURE THIS PART WILL BE OBTAINED AS SOON AS POSSIBLE, IT SHOULD BE ORDERED FROM WDDGM ON A CIO ORDER WITH NO SPECIAL INSTRUCTION CODE, BUT ORDER ON A ADVISE CODE 2. PARTS REMOVED FROM THE INVOLVED VEHICLES ARE TO BE RETAINED BY THE DEALER FOR DISPOSITION BY PONTIAC ZONE PERSONNEL. ENCLOSED WITH THE COPY OF THIS BULLETIN A LIST OF THOSE VEHICLES INVOLVED, WHICH OUR RECORDS INDICATE ARE IN YOUR GEOGRAPHICAL AREA, IS ATTACHED FOR YOUR FOLLOW-UP. ADVISE THE ZONE IF VEHICLES APPEARING ON THE ATTACHED LIST ARE NOT IN YOUR AREA. (IF A LIST OF VEHICLES IS NOT ATTACHED, OUR RECORDS INDICATE NO AFFECTED VEHICLE(S) IN YOUR AREA.) IF A VEHICLE HAS BEEN TRANSFERRED OR SOLD TO ANOTHER LOCATION, PLEASE FOR- WARD THE NEW NAME AND ADDRESS OF THE VEHICLE TO YOUR PONTIAC ZONE OFFICE. RECORDING COMPLETION-CAMPAIGN COMPLETION WILL BE RECORDED FROM "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." OWNERS ARE BEING ASKED TO PRESENT THE OWNER REPLY CARD FOR IDENTIFICATION TO THEIR DEALER AT THE TIME THEY BRING IN THEIR VEHICLE TO HAVE THE CAMPAIGNED PERFORMED. ADDITIONAL CAMPAIGN LABELS ARE AVAILABLE ON STATIONERY ORDER AS FORM 7201- 709. DEALERS SHOULD STILL SUBMIT WARRANTY CLAIMS FOR CREDIT IN THEIR NORMAL MANNER WHEN THET PERFORM THE SERVICE AS FOLLOWS; A COMPLETED WARRANTY CLAIM IS TO BE KEPT AS A PERMANENT RECORD OF COMPLETION. WARRANTY CREDIT - A SEPARATE REPAIR ORDER MUST BE USED FOR EACH VIN DESCRIPTION FAILED FAILURE LABOR LABOR OTHER PART CODE OPERATION HOURS LABOR NUMBER HOURS _____________________________________________________________________________ REPLACE LEFT FRONT 1404638396V16101.4HR .1 SUPPORT ASSEMBLY ACCORINGLY TO THE INSTRUCTIONS OUTLINED IN THIS BULLETIN.

*"IN ADDITION, DEALERSHIPS WILL RECEIVE 0.1 HOURS CREDIT FOR DEALER ADMINISTRATIVE SERVICES ASSOCIATED WITH THIS CAMPAIGN. THE 0.1HOURS ALLOW- ANCE IS TO BE ENTERED IN THE 'OTHER LABOR HOURS' FIELD WITH EACH CAMPAIGN REPAIR LISTED FOR CREDIT. THIS ENTRY WILL NOT REQUIRE ZONE AUTHORIZATION." PART REQUIRED IS TO BE LISTED ON YOUR WARRANTY CLAIM IN THE NORMAL MANNER. PART WILL BE CREDITED AT DEALER NET, PLUS 30 PERCENT DEALER HANDLING ALLOWANCE FOR PART REPLACED. DEALERS WILL BE CREDITED VIA WARRANTY DOCUMENT OR TERMINAL TRANSMISSION, WHICHEVER IS THEIR NORMAL METHOD OF SUBMISSION FOR PAYMENT. CLAIMS MUST CONTAIN ALL INFORMATION REQUIRED AND SHOULD LIST THE LABOR OPERATION AS OUTLINED. REPAIRS SUBMITTED FOR VEHCILES NOT INVOLVED IN THE CAMPAIGN WILL NOT BE PAID.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.