General Motors makes available automotive classroom training through the GM Training Centers and colleges.
GMCL (General Motors of Canada Ltd)
Dealers
Course scheduling for GMCL Training Centres, remote and college locations is determined by Dealer Training Needs requested in TAMS (Technician Activity Monitoring System) . Dealers register their Training Needs electronically via DCS. Training is then scheduled when sufficient Needs are received to support minimum classroom attendance. Dealers who have entered Needs will receive invitations via DCS (Dealer Communication System) to attend the requested training. Dealers having questions concerning the GMCL training process can directly contact GMCL Training Co-ordinators via toll free numbers 1-800-263-9555 (English) or 1-800-263-9770 (French).
Fleets
GMCL Fleet Training is accomplished through a separate training organization in Canada. Fleets can request training by faxing a document contained in a GMCL brochure (Fleet Training - Your Competitive Advantage) distributed to fleets (FAX # 905-831-1598). Further information concerning Fleet training can be obtained by calling toll free to 1-888-456-6660.
United States
Dealers
All U.S. Dealers participating in the Common Training Program can enroll through the Common Training System Website at https://www.gmtraining.com. Within the website, there are individual training paths that are designed to assist in planning the training needs for each individual. Technicians should advise their Service Manager of their training needs including course names and course numbers. Dealers who have questions about Common Training should contact the Common Training help desk at 1-888-748-2686. The help desk is available Monday through Friday, 8:00 am-8:00pm Eastern Standard Time, excluding holidays. For GM Access support, contact the GM Access Help Desk at 1-888-337-1010.
Fleets
GM Fleet customers with GM Warranty In-Shop agreements are able to participate in service technical training through Common Training/GM Service Technical College (STC).
Assistance for all GM fleet customers using GM STC products and services is provided on the Internet via www.gmtraining.com using the "Contact Us" button on the site and/or the Common Training Help Desk at 1-888-748-2687. To order GM STC Training Materials, please contact the GM Training Materials Headquarters at 1-800-393-4831.
Most GM STC course materials have associated charges.
To purchase authentic GM STC Training Materials, contact the GM Training Materials Headquarters at 1-800-393-4831.
Non-GM Dealer Technician
Technician training for non-GM dealers is available through ACDelco. This training is for ACDelco customers employed in the automotive or truck service industry.
GM Training Center course availability and schedules can be obtained by calling 1-800-825-5886.
Clinics are offered through ACDelco Warehouse Distributors. Contact yours directly.
Correspondence courses are available on batteries, spark plugs and filters. These courses can be obtained through any ACDelco Representative or ACDelco Warehouse Distributor.
