• | Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure. |
• | Review Strategy Based Diagnosis for an overview of the diagnostic approach. |
• | Diagnostic Procedure Instructions provides an overview of each diagnostic category. |
The communication interface module (CIM) has the capability of commanding the horn, initiating door lock/unlock, or operating the exterior lamps using the serial data circuits. These functions are commanded by the OnStar® Call Center per a customer request.
The customer concern may have been due to a lack of cellular service in a given area. A failure in the National Cellular Network infrastructure that has since been corrected.
OnStar Description and Operation
Control Module References for scan tool information
Important:
• It is necessary to inform the OnStar® Call Center advisor that this call is for vehicle diagnostic purposes. • It is necessary to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from satellites.
⇒ | If the applicable system does not operate properly, refer to Diagnostic System Check - Vehicle. |
⇒ | If unable to connect with the OnStar® call center, refer to Unable to Contact OnStar Call Center. |
⇒ | If the remote functions do not operate when requested, replace the CIM. |
Perform the Diagnostic Repair Verification after completing the diagnostic procedure.
Control Module References for CIM replacement, setup, and programming