Roof Rack Center Rails, Bars Rattle , Make Noise after Dealer Installed RPA VK1 - kw accessory body bow bracket center chatter performance wind

When servicing the vehicle with the VIN you entered, the following diagnosis might be helpful if the vehicle exhibits the described symptoms.

The crossbows that were standard in previous years when V54-Luggage Racks were ordered have been discontinued for the '04 model year. You may order SPO Luggage CrossBars (V1K) as an RPA, but these are not the same as the previous crossbows. The new CrossBars are a tubular steel design and are used to attach roof mounted items such as a cargo carrier, ski or bike racks. It is recommended that these CrossBars be removed when not required to carry cargo since they are less appealing in appearance and due to their design may create significant windnoise which will likely result in significant customer dissatisfaction.

My recommendation is to demonstrate how to use the cross bars at delivery, but explain the wind noise issue and leave the bars in the vehicle. This will eliminate many windnoise complaints and improve your customer satisfaction.

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Please follow this diagnosis process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed. If these steps do not resolve the condition, please contact GM TAC for further diagnostic assistance. This diagnostic approach was developed for the vehicle with the VIN you entered and should not be automatically be used for other vehicles with similar symptoms.

(2004 Chevrolet Venture) and (2004 Pontiac Montana) and (2004 Oldsmobile Silhouette)

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