THIS BULLETIN IS BEING REVISED TO INFORM "GM OF CANADA" AND "NAES" DEALERS THAT THEY ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN
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"GM OF CANADA" AND "NAES" DEALERS ARE NOT AUTHORIZED TO UTILIZE THIS SERVICE BULLETIN.
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REVISION 01/07/94
THIS BULLETIN IS BEING REVISED TO ADD BUICK DEALERS.
REVISION 01/25/94
THIS BULLETIN IS BEING REVISED TO ADD PONTIAC AND CADILLAC DEALERS, AND TO ADD A NOTE REGARDING THE USE OF THE EXCLAMATION POINT (!).
REVISION: 02/08/94
THIS BULLETIN IS BEING REVISED TO ADD CADILLAC, CHEVROLET, GMC TRUCK AND PONTIAC DEALERS.
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THIS FUNCTIONALITY WILL BE EXTENDED TO ALL MARKETING DIVISIONS BY THE FIRST QUARTER OF 1994. THIS BULLETIN WILL BE UPDATED TO ADVISE DIVISIONS AS THEY ARE AFFECTED.
FOR RETAILERS AND DEALERS IN THE UNITED STATES, GENERAL MOTORS HAS DEVELOPED THREE NEW DCS FEATURES TO ASSIST IN THE TIMELY REPAIR OF GM VEHICLES. BUICK, CADILLAC AND PONTIAC DEALERS AND OLDSMOBILE RETAILERS NOW HAVE ACCESS TO THESE FEATURES.
THESE PRODUCTS CONSIST OF:
O A COMPLETELY REVISED DCS BULLETIN SEARCH
O ACCESS TO PRELIMINARY TITLE LINES
O THE ABILITY TO ACCESS VEHICLE CONTENT INFORMATION (RPO CODES AND COMPONENTS) FOR GM VEHICLES PRODUCED SINCE 1988
BULLETIN SEARCH ACCESS TO SERVICE BULLETINS AS SOON AS THEY ARE APPROVED BY GM AND PRIOR TO PUBLICATION.
ACCESS TO TITLES OF PRELIMINARY SERVICE INFORMATION. ALERTS TECHNICIAN TO CONTACT THEIR DIVISIONAL TECHNICAL ASSISTANCE FOR THE "LATEST INFORMATION" ON THE SUBJECT. (EXCLUDING GMC TRUCK)
USER FRIENDLY "ASSISTED SEARCH OPTION".
ELIMINATION OF KEYWORD SEQUENCE RESTRICTIONS.
FASTER BULLETIN SEARCH TIMES.
BULLETIN DISPLAY ABILITY TO DISPLAY A BULLETIN IF YOU KNOW THE BULLETIN NUMBER.
OPTION CONTENT ABILITY TO DETERMINE A VEHICLE'S "AS BUILT" RPO CODES, COMPONENTS, BROADCAST CODES FOR MAJOR ASSEMBLIES, AND GVW RATINGS BY VIN.
KEYWORD GLOSSARY KEYWORDS FOR BULLETIN SEARCH ARE SEGMENTED BY CATEGORY.
THE NEW BULLETIN SEARCH HAS BEEN DESIGNED TO COMPLEMENT THE TECHLINE TERMINAL'S CD-ROM BULLETIN FILE BY MAKING AVAILABLE THE TEXT OF BULLETINS THAT ARE RELEASED BETWEEN CD-ROM UPDATES. THEY DO NOT CONTAIN GRAPHICS AND CHARTS THAT MAY BE INCLUDED IN THE PUBLISHED BULLETIN.
THE NEW DCS BULLETIN SEARCH SHOULD BE USED IF A SEARCH OF THE CD-ROM PROVIDES NO HELPFUL INFORMATION. CHECKING FOR A NEW BULLETIN MAY SAVE YOU THE TIME REQUIRED TO CONTACT YOUR TECHNICAL ASSISTANCE DEPARTMENT FOR HELP.
THE USE OF THE OPTION CONTENT UTILITY BY BOTH THE SERVICE TECHNICIANS AND THE PARTS DEPARTMENT EMPLOYEES DURING VEHICLE SERVICE AND PARTS ORDERING WILL CONFIRM RPO CODES, GVW RATINGS AND BROADCAST CODES. THIS CAN HELP THE SERVICE TECHNICIAN TO REFER TO THE CORRECT SERVICE INFORMATION, DIAGNOSTICS, AND SERVICE BULLETINS. THE PARTS DEPARTMENT EMPLOYEES CAN VERIFY VEHICLE BUILD AT TIME OF PARTS ORDERING, THUS PREVENTING THE ORDERING OF THE WRONG PART.
YOU CAN ACCESS THESE PRODUCTS FROM ANY DESIGNATED DCS DEVICE (INCLUDES TECHLINE TERMINALS). TO ACCESS THESE UTILITIES, GO TO THE "APPLICATION" MENU AND SELECT THE TECHNICAL INFORMATION OPTION (TI) WHICH WILL REPLACE THE CURRENT SERVICE BULLETIN SEARCH (SE).
EACH CADILLAC OR PONTIAC DEALER RECEIVING THIS BULLETIN WILL ALSO RECEIVE A COPY OF THE "USER'S GUIDE TO DCS TECHNICAL INFORMATION." (BUICK DEALERS AND OLDSMOBILE RETAILERS WERE PROVIDED WITH ONE EARLIER.) THIS PUBLICATION (STG PUBLICATION NO. 16018.01-2) CONTAINS INSTRUCTIONS ON:
O PERFORMING A BULLETIN SEARCH. O USING THE OPTION CONTENT LOOK UP. O PRINTING THE KEYWORD GLOSSARY FOR REFERENCE. O CHANGING THE SESSION TIME-OUT DEFAULT ON YOUR TECHLINE TERMINAL.
** NOTE: ** IF AT ANY TIME DURING A DCS BULLETIN SEARCH SESSION, YOU ARE UNABLE TO PROCEED BECAUSE THE SYSTEM IS PROMPTING YOU FOR SOME INFORMATION WHICH YOU DO NOT THINK YOU HAVE, TYPE AN EXCLAMATION POINT (**!**) AND PRESS THE "ENTER" KEY. THIS CHARACTER WILL ALWAYS RETURN YOU TO THE MAIN MENU, WHERE YOU MAY EITHER TRY AGAIN OR END THE SESSION.
HOURS OF AVAILABILITY: MONDAY - FRIDAY 7:00 AM - 9:00 PM EST SATURDAY 7:00 AM - 9:00 PM EST*
*DUE TO SYSTEM MAINTENANCE, THE SYSTEM MAY NOT ALWAYS BE AVAILABLE AT 7:00 AM EST. IT WILL BECOME AVAILABLE AS SOON AS SYSTEM MAINTENANCE IS COMPLETED. ON THE SECOND AND LAST SATURDAY OF THE MONTH, THIS MAY BE AS LATE AS 12:00.
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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
COPYRIGHT 1994 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.