GM Service Manual Online
For 1990-2009 cars only

Diagnostic Instructions

    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

Circuit/System Description

The vehicle communication interface module (VCIM) has the capability of commanding the horn, initiating door lock/unlock and operating the exterior lamps using the serial data circuits.

Reference Information

Schematic Reference

OnStar Schematics

Connector End View Reference

Entertainment/Communication Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Scan Tool Reference

Scan Tool Data List

Diagnostic Aids

The customer concern may have been due to a lack of cellular service in a given area. A failure in the National Cellular Network infrastructure that has since been corrected.

Circuit/System Verification

Important: It is necessary to inform the OnStar® Call Center advisor that this call is for vehicle diagnostic purposes.

  1. Observe that the horn, lights, and the doors locks on the vehicle operate properly.
  2. ⇒If the applicable system does not operate properly, refer to Diagnostic Starting Point - Horns , Diagnostic Starting Point - Lighting , or Symptoms - Remote Functions respectively.
  3. Contact the OnStar® Call Center by pressing the blue OnStar® button. Verify with the OnStar® advisor that all of the remote functions (door locks, lights, or horn) work.
  4. ⇒If the remote functions do not work, use the scan tool to access the STID and ESN and contact the General Motors Technical Assistance Center.