RADIO EXCHANGE PROGRAM OUTLINED & REPAIR CENTERS

Subject: RADIO EXCHANGE REPAIR PROGRAM

Models Affected: FOR 1991 6000, BONNEVILLE, GRAND AM AND GRAND PRIX MODELS AND ALL 1992 MODELS

This bulletin has been revised to add service centers. This bulletin cancels and replaces bulletin 91-9-1 issued 10190. Please discard bulletin 91-9-1.

The above subject program provides an Exchange/Repair for radios used on all 1992 models.

Before placing a call for an advanced exchange, complete the dealer required information on the ACD-1078 claim form. This information will be required from you before an advanced exchange can be shipped. Following are some tips to save you time.

1. If you have more than one carline dealer code, use your five (5) digit Pontiac dealer code. 2. Double check the VIN. A bad VIN will delay the processing of your exchange. 3. Complete vehicle mileage (to the nearest mile) will be required. 4. To assist in failure analysis, any technician notes will be requested from you.

Once the required iiiformation is obtained, your Advanced Exchange Product Order will be immediately processed. Upon receipt of your Exclianged Product, follow these simple procedures:

1. Match your completed ACD-1078 claim form against the Return Material Authorization (RMA) form that will be included with the product. This will identify the vehicle and customer for which the product was ordered.

2. Immediately return the failed product reusing the special shipping carton and return label provided with your exchange unit.

3. Include the completed ACD-1078 claim form and the Exchange Center copy of the RMA form with the return shipment to the AC-Delco Service Center.

4. Return the product using UPS Ground Transportation.

The ability to service our customers is affected by the availability of exchange products. The prompt return of failed product is important to the level of service that can be provided.

LEVEL 1 DELCO RADIO SERVICE CENTERS

Arizona Maryland Jimmys Radio & Stereo Caton Radio Inc. 3839 N. 16th St. 6328 Baltimore National Pk. Phoenix,AZ 85016 Catonsville, MD 21228 (602) 264-9177 (301) 747-8667 (800) 227-7234 (National) (800) 443-6709 (National)

California Massachusetts Auto Electric Radio Modern Radio Shop 1841 West Commonwealth 34 Broadway Fullerton, CA 92633 Wakefield, MA 01880 (714) 871-7357 (617) 246-2052 (800) 321-6970 (In-State) (800) 848-4001 (Out of State) (800) 321-6969 (Out of State)

Speed-O-Tach, Inc. Michigan 2198 N. Main SPECMO Enterprises Walnut Creek, CA 94596 2850 West 11 Mile Road (415) 935-2040 Berkley, MI 48072 (800) 442-4491 (National) (313) 399-7778 (800) 545-7911 (Out of State)

Colorado Minnesota Downtown Radio Auto-Sound Entronix 2525 West Sixth Ave. 9600 54th Ave. North Denver, CO 80204 Plymouth, MN 55442 (303) 373-3539 (612) 559-9654 (800) 525-3539 (National) (800) 328-0795 (National)

Florida Missouri Techni-Car Inc. Autronics Auto Spec. 5688 West Crenshaw 1450 Page Ind.ustrial Ct. Tampa, FL 33634 Saint Louis, MO 63132 (813) 884-0022 (314) 423-2323 (800) 662-0022 (In-State) (800) 392-1516 (In-State) (800) 822-0022 (Out of State) (800) 325-1325 (Out of State)

Georgia New Jersey Speedometer Service Company Eastern Electric Inc. 8471 Roswell Road 180 Essex St. Atlanta, GA 30350 Hackensack, Ni 07601 (404) 998-1666 (201) 342-3945 (800) 332-1827 (In-State) (800) 221-2138 (National) (800) 241-2385 (Out of State)

Illinois New York D & B Auto Radio Inc. Model Electronic Inc. 2140 Corporate Drive 321 W. Rte 59 Addison, IL 60101 Nanuet, NY 10954 (708) 916-8787 (914) 623-8020 (800) 323-4813 (National) (800) 433-9657 (National)

New York Tennessee United Radio Service Rickwood Radio Service 5705 Enterprise Parkway 1830 Airlane Drive E. Syracuse, NY 13057 Nashville, TN 37210 (315) 446-5570 (615) 889-3270 (800) 448-0944 (Out of State) (800) 423-4142 (National)

North Carolina Texas Downtown Radio Service Speedometer Service Inc. 2908 Stewart Creek 3227 Skylane Drive Charlotte, NC 28216 Carrollton, TX 75006 (704) 391-0801 (214) 380-8944 (800) 522-4706 (In-State) (800) 336-3998 (National) (800) 537-0116 (Out of State)

Ohio Dayton Speedometer Zener Electronics 660 N. Main St. 9434 Old Katy Road - 400 Dayton, OH 45405 Houston, TX 77055 (513) 222-1491 (713) 932-6360 (800) 543-0179 (In-State) (800) 992-1092 (National) (800) 543-9687 (Out of State)

Electra-Sound Inc. Virginia 5260 Commerce Parkway West Southern Autotronics Parma, OH 44130 3300 Norfolk St. (216) 433-9600 Richmond, VA 23230 (800) 252-4200 (National) (804) 353-5400 (800) 572-2880 (In-State) (800) 446-2880 (out of State)

Pennsylvania Washington R. T. Grim Co. Instrument Sales-Service, Inc. 400 Regis Avenue 18814 - 72nd Avenue South Pittsburgh, PA 15236 Kent, WA 98031 (412) 655-1574 (206) 251-9092 (800) 222-5509 (National) (800) 444-7976 (National)

H & R Radio Service 155 York Road Warminster, PA 18974 (215) 672-3707 (800) 492-2074 (In-State) (800) 523-6605 (Out of State)

LEVEL II DELCO RADIO SERVICE CENTERS

Alabama Maryland Rickwood Radio Service B & F Radio Inc. 621 Robert Jemison Rd. 15871 Redland Rd. Birmingham, AL 35209 Rockville, MD 20855 (205) 942-5595 (301) 670-0570

California Monahan Electric Inc. All American Radio 8509 Atlas Drive 19316 Van Owen Gaithersburg, MD 20877 Reseda CA 91335 (301) 840-5901 (213) 881-5474 (800) 654-3785 (In-State) (800) 227-9476 (In-State) (800) 654-3787 (Out of State)

Tharps Radio Michigan 2664 Marconi Ave. Royal Radio SIS-SERV Sacramento, CA 95821 612 North Main St. (916) 489-6310 Royal Oak, MI 48067 (800) 221-5843 (313) 548-0060 (8 0 0) 482-0821 (Out of State) Florida T. E. Hunt Auto Radio Techni-Car of Jax 24607 Schoenherr 5121 Bowden Road St.107 Warren, MI 48089 Jacksonville, FL 32216 (313) 757-6630 (904) 731-9144 (800) 624-2726 (In State) (800) 251-6063 (Out of State) New York Techni-Car/Orlando Modern Radio Shop 3071 N. Orange Blossom,St.W. 16 Van Rensselaer Road Orlando, FL 32804 Albany, NY 12205 (407) 295-0055 (518) 438-2257 (800) 522-2021 (In-State) (800) 822-0232 (National)

Gold Coast Autotronic Ohio 6555 NW 9th Ave. Suites 401-2 Ace Radio Inc. Ft. Lauderdale, FL 33308 202 E. Gay Street (305) 491-3800 Columbus, OH 43215 (800) 669-3540 (In-State) (614) 221-5584 (800) 824-8745 (In-State)

Georgia Athens Speedom-Radio Queen City Radio Service 4013 Danielsville Road 222 W. 12th Street Athens, GA 30601 Cincinnati,OH 45210 (404) 354-0885 (513) 421-3070 (800) 332-0885 (In-State) (800) 582-0044 (In-State) (800) 543-0426 (Out of State) Illinois A J R International Siegel Radio 500 E. Plainfield 1110 Sylvania Countryside, IL 60525 Toledo, OH 43612 (708) 482-8989 (419) 476-5002 (800) 232-3965 (Out of State) Oregon Indiana Instrument Sales-Service Indy Automotive Elect. 33 NE 6th Ave. 2426 E. 55th Place Portland, OR 97232 Indianapolis, IN 46220 (800 333-7976 (National) (800) 231-2753 (503) 239-0754 (800) 748-0422 (out of State) Pennsylvania R. T. Grim Co. Iowa 1845 Market St. D & B Auto Radio Inc. Camp Hill, PA 17011 3030 State Street (717) 761-4113 Bettendorf, Iowa 52772 (319) 359-1343 Whelan Enterprises (800) 292-0087 (In-State) 12300 Townsend Rd. (800) 553-0069 (Out of State) Philadelphia, PA 19154 (215) 673-8111 Kentucky (800) 553-4268 (In-State) Kincheloe Radio T A 830 S. 1st Utah Louisville, KY 40203 Audio Service Lab (502) 585-5126 5804 Harrison Rd. Ogden, UT 84403 Texas (801) 479-1561 Advanced Electronics (800) 333-3526 (In State) 1310 19th Street Lubbock, TX 79401 Wisconsin (806) 763-8246 D & B Auto Radio Inc. (800) 627-4528 (Out of State) W227 N913 Westmound Waukesha, WI 53186 (414) 544-1448 (800) 242-1460 (In State) (800) 331-7562 (Out of State)

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.