PRODUCT CAMPAIGNS 98026 AUGUST, 1998
THE HIGHWAY SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE WHICH IS SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE CUSTOMER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.
IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE CUSTOMER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.
TO AVOID HAVING TO PROVIDE THESE BURDENSOME REMEDIES, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH CUSTOMER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE ATTACHED COPY OF THE DIVISIONAL LETTER THAT IS BEING SENT TO CUSTOMERS, THE CUSTOMERS ARE BEING INSTRUCTED TO CONTACT THE APPROPRIATE CUSTOMER ASSISTANCE CENTER IF THEIR DEALER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.
DEFECT INVOLVED
GENERAL MOTORS HAS DECIDED THERE IS A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN 1996 AND SOME 1997 J CARS. BECAUSE OF CERTAIN CALIBRATIONS IN THE AIR BAG'S COMPUTER, THERE IS AN INCREASED RISK OF AN AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.
AIR BAGS DEPLOY WITH GREAT FORCE AND CAN SERIOUSLY INJURE UNRESTRAINED PEOPLE WHO ARE TOO CLOSE TO THEM. EVERY OCCUPANT SHOULD BE PROPERLY RESTRAINED.
A REAR-FACING CHILD SEAT SHOULD NEVER BE SECURED IN THE FRONT PASSENGER SEAT BECAUSE OF THE RISK OF SERIOUS INJURY OR DEATH. WE STRONGLY RECOMMEND THAT ALL CHILDREN BE RESTRAINED PROPERLY IN THE REAR SEAT.
AFTER A DEPLOYMENT, THE AIR BAG INFLATORS, COMPUTER (SENSING AND DIAGNOSTIC MODULE), STEERING WHEEL PAD, INSTRUMENT PANEL COVER, AND OTHER PARTS MUST BE REPLACED.
TO REDUCE THE POSSIBILITY OF THIS CONDITION OCCURRING, DEALERS ARE TO REPROGRAM THE AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM).
VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1996-97 'J' MODEL VEHICLES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:
YEAR DIVISION MODEL PLANT CODE FROM THROUGH
1996 CHEVROLET CAVALIER LORDSTOWN "7" T7100001 T7298676 1996 CHEVROLET CAVALIER LANSING "M" TM100001 TM141381 1996 CHEVROLET CAVALIER GENASYS "B" TB100001 TB107281 1996 CHEVROLET CAVALIER RAMOS ARIZPE "S" TS800001 TS912906 1997 CHEVROLET CAVALIER LORDSTOWN "7" V7100001 V7296206 1997 CHEVROLET CAVALIER LANSING "M" VM100001 VM154021 1997 CHEVROLET CAVALIER GENASYS "B" VB100001 VB107357 1997 CHEVROLET CAVALIER RAMOS ARIZPE "S" VS800001 VS866827 1996 PONTIAC SUNFIRE LORDSTOWN "7" T7500001 T7586811 1996 PONTIAC SUNFIRE GENASYS "B" TB200001 TB205676 1996 PONTIAC SUNFIRE RAMOS ARIZPE "S" TS800002 TS912921 1997 PONTIAC SUNFIRE LORDSTOWN "7" V7500001 V7592750 1997 PONTIAC SUNFIRE GENASYS "B" VB200001 VB206251 1997 PONTIAC SUNFIRE RAMOS ARIZPE "S" VS800002 VS866826
INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER. COMPUTER LISTINGS CONTAINING THE COMPLETE VEHICLE IDENTIFICATION NUMBER, CUSTOMER NAME AND ADDRESS DATA HAVE BEEN PREPARED, AND ARE BEING FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. THE CUSTOMER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH CUSTOMERS INVOLVED IN THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.
THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.
PARTS INFORMATION
NO PARTS ARE REQUIRED FOR THIS CAMPAIGN.
CUSTOMER NOTIFICATION
CUSTOMERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY GENERAL MOTORS (SEE COPY OF TYPICAL CUSTOMER LETTER INCLUDED WITH THIS BULLETIN - ACTUAL DIVISIONAL LETTER MAY VARY SLIGHTLY).
DEALER CAMPAIGN RESPONSIBILITY
ALL UNSOLD NEW VEHICLES IN DEALERS' POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.
DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.
CUSTOMERS WHO HAVE RECENTLY PURCHASED VEHICLES SOLD FROM YOUR VEHICLE INVENTORY, AND FOR WHICH THERE IS NO CUSTOMER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER. ARRANGEMENTS ARE TO BE MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH CUSTOMERS A COPY OF THE APPROPRIATE DIVISIONAL CUSTOMER LETTER ACCOMPANYING THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE CUSTOMER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER.
IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.
SERVICE PROCEDURE
1. TURN THE IGNITION SWITCH TO THE "ON" POSITION AND VERIFY THAT THE "AIR BAG" WARNING LAMP FLASHES SEVEN (7) TIMES AND THEN TURNS "OFF".
2. IF THE "AIR BAG" WARNING LAMP DOES NOT OPERATE AS DESCRIBED, PERFORM THE SIR DIAGNOSTIC SYSTEM CHECK AS DESCRIBED IN SECTION 9J OF THE APPROPRIATE SERVICE MANUAL BEFORE PROCEEDING.
3. CONNECT THE TECH 2 TO THE VEHICLE'S DATA LINK CONNECTOR (DLC) UNDER THE INSTRUMENT PANEL.
4. TURN THE TECH 2 "ON" BY PRESSING THE POWER BUTTON.
5. PRESS "ENTER" TO ACCESS THE "MAIN MENU".
6. USE THE "UP" AND "DOWN" BUTTONS (ARROWS) ON THE TECH 2 TO MOVE THE HIGHLIGHT BAR TO THE SELECTIONS DESCRIBED IN THE FOLLOWING STEPS.
7. SELECT "DIAGNOSTICS" ON THE "MAIN MENU" SCREEN AND PRESS "ENTER".
8. SELECT THE APPROPRIATE MODEL YEAR (1996 OR 1997) ON THE "VEHICLE IDENTIFICATION" SCREEN AND THEN PRESS "ENTER".
9. SELECT "PASSENGER CAR" ON THE "VEHICLE IDENTIFICATION" (TYPES) SCREEN AND PRESS "ENTER".
10. SELECT "BODY" ON THE "SYSTEM SELECTION MENU" SCREEN AND THEN PRESS "ENTER".
11. SELECT THE LETTER "J" ON THE "VEHICLE IDENTIFICATION" (CAR PRODUCT LINES) SCREEN AND PRESS "ENTER".
12. SELECT THE APPROPRIATE GM NAMEPLATE (CHEVROLET OR PONTIAC) ON THE "VEHICLE IDENTIFICATION" SCREEN AND PRESS "ENTER".
13. SELECT "SUPPLEMENTAL INFLATABLE RESTRAINT" ON THE "BODY" SCREEN AND PRESS "ENTER".
14. CONFIRM THAT THE IGNITION SWITCH IS STILL IN THE "ON" POSITION (ENGINE NOT RUNNING).
15. SELECT "PROGRAMMING" ON THE "SUPPLEMENTAL INFLATABLE RESTRAINT" SCREEN AND PRESS "ENTER".
16. SELECT "SDM REPROGRAMMING" ON THE "PROGRAMMING" SCREEN AND PRESS "ENTER".
17. TECH 2 WILL THEN DISPLAY: "KEY MUST BE IN THE ON POSITION. ENGINE MUST BE OFF".
18. PRESS THE "CONTINUE" SOFT KEY TO INITIATE REPROGRAMMING. TECH 2 WILL THEN DISPLAY: "WAITING FOR DATA". FOLLOWED BY: "PROCEDURE IN PROGRESS".
19. WHEN REPROGRAMMING IS COMPLETE, TECH 2 WILL DISPLAY: "REPROGRAMMING COMPLETED SUCCESSFULLY".
20. AFTER REPROGRAMMING IS COMPLETE, PRESS THE "EXIT" BUTTON ON THE TECH 2.
21. TURN THE IGNITION SWITCH TO "OFF" AND DISCONNECT THE TECH 2 FROM THE VEHICLE'S DLC.
22. TURN THE IGNITION SWITCH TO "ON" AND VERIFY THAT THE "AIR BAG" WARNING LAMP FLASHES SEVEN (7) TIMES AND THEN TURNS "OFF". IF IT DOES NOT OPERATE AS DESCRIBED, PERFORM THE SIR DIAGNOSTIC SYSTEM CHECK AS DESCRIBED IN SECTION 9J OF THE APPROPRIATE SERVICE MANUAL.
23. INSTALL THE GM CAMPAIGN IDENTIFICATION LABEL.
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL". EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. WHEN INSTALLING THE CAMPAIGN IDENTIFICATION LABEL, BE SURE TO PULL THE TAB TO ALLOW ADHESION OF THE CLEAR PROTECTIVE COVERING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM VISPAC INCORPORATED BY CALLING 1-800-269-5100 (MONDAY-FRIDAY, 8:00 A.M. TO 4:30 P.M. EST). ASK FOR ITEM NUMBER S-1015 WHEN ORDERING.
APPLY THE "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
CLAIM INFORMATION
SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:
PART FAILED PARTS LABOR LABOR NET REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP * HOURS ITEM
REPROGRAM AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM) - - - MA-96 V0178 0.2
* FOR CAMPAIGN ADMINISTRATIVE ALLOWANCE, ADD 0.1 HOURS TO THE "LABOR HOURS". REFER TO THE GENERAL MOTORS CORPORATION CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.
FIGURES: 0
GM BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COUL D ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHIC LE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR DEALER/RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
98026
(SAMPLE OF NOTIFICATION USED)
AUGUST, 1998
DEAR CHEVROLET CAVALIER/PONTIAC SUNFIRE CUSTOMER:
THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT.
REASON FOR THIS RECALL: GENERAL MOTORS HAS DECIDED THERE IS A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN 1996 AND SOME 1997 J CARS. BECAUSE OF CERTAIN CALIBRATIONS IN THE AIR BAG'S COMPUTER, THERE IS AN INCREASED RISK OF AN AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.
AIR BAGS DEPLOY WITH GREAT FORCE AND CAN SERIOUSLY INJURE UNRESTRAINED PEOPLE WHO ARE TOO CLOSE TO THEM. EVERY OCCUPANT SHOULD BE PROPERLY RESTRAINED.
A REAR-FACING CHILD SEAT SHOULD NEVER BE SECURED IN THE FRONT PASSENGER SEAT BECAUSE OF THE RISK OF SERIOUS INJURY OR DEATH. WE STRONGLY RECOMMEND THAT ALL CHILDREN BE RESTRAINED PROPERLY IN THE REAR SEAT.
AFTER A DEPLOYMENT, THE AIR BAG INFLATORS, COMPUTER (SENSING AND DIAGNOSTIC MODULE), STEERING WHEEL PAD, INSTRUMENT PANEL COVER, AND OTHER PARTS MUST BE REPLACED.
WHAT WILL BE DONE: TO REDUCE THE POSSIBILITY OF THIS CONDITION OCCURRING, DEALERS ARE TO REPROGRAM THE AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM). THIS SERVICE WILL BE PERFORMED FOR YOU AT NO CHARGE.
HOW LONG WILL THE REPAIR TAKE? THE LENGTH OF TIME REQUIRED TO PERFORM THIS SERVICE CORRECTION IS APPROXIMATELY 15 MINUTES. ADDITIONAL TIME MAY BE REQUIRED TO SCHEDULE AND PROCESS YOUR VEHICLE. IF YOUR DEALER HAS A LARGE NUMBER OF VEHICLES AWAITING SERVICE, THIS ADDITIONAL TIME MAY BE SIGNIFICANT. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH ADDITIONAL TIME WILL BE NEEDED.
CONTACTING YOUR DEALER: PLEASE CONTACT YOUR DEALER AS SOON AS POSSIBLE TO ARRANGE A SERVICE DATE. INSTRUCTIONS FOR MAKING THIS CORRECTION HAVE BEEN SENT TO YOUR DEALER. PLEASE ASK YOUR DEALER IF YOU WISH TO KNOW HOW MUCH TIME WILL BE NEEDED TO SCHEDULE, PROCESS AND REPAIR YOUR VEHICLE. YOUR CHEVROLET/PONTIAC DEALER IS BEST EQUIPPED TO OBTAIN PARTS AND PROVIDE SERVICES TO CORRECT YOUR VEHICLE AS PROMPTLY AS POSSIBLE. SHOULD YOUR DEALER BE UNABLE TO SCHEDULE A SERVICE DATE WITHIN A REASONABLE TIME, YOU SHOULD CONTACT THE APPROPRIATE CUSTOMER ASSISTANCE/RELATIONS CENTER AT THE LISTED NUMBER BELOW:
DIVISION
NUMBER DEAF, HEARING IMPAIRED OR SPEECH IMPAIRED *
CHEVROLET 1-800-222-1020 1-800-833-2438
PONTIAC 1-800-762-2737 1-800-833-7668
* UTILIZES TELECOMMUNICATION DEVICES FOR THE DEAF/TEXT TELEPHONES (TDD/TTY) IF, AFTER CONTACTING THE APPROPRIATE CUSTOMER ASSISTANCE CENTER, YOU ARE STILL NOT SATISFIED THAT WE HAVE DONE OUR BEST TO REMEDY THIS CONDITION WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY WISH TO WRITE THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, 400 SEVENTH STREET SW, WASHINGTON, DC 20590 OR CALL 1-800-424-9393 (WASHINGTON, DC RESIDENTS USE 202-366-0123).
CUSTOMER REPLY CARD: THE ENCLOSED CUSTOMER REPLY CARD IDENTIFIES YOUR VEHICLE. PRESENTATION OF THIS CARD TO YOUR DEALER WILL ASSIST IN MAKING THE NECESSARY CORRECTION IN THE SHORTEST POSSIBLE TIME. IF YOU NO LONGER OWN THIS VEHICLE, PLEASE LET US KNOW BY COMPLETING THE POSTAGE PAID REPLY CARD AND RETURNING IT TO US.
WE ARE SORRY TO CAUSE YOU THIS INCONVENIENCE; HOWEVER, WE HAVE TAKEN THIS ACTION IN THE INTEREST OF YOUR SAFETY AND CONTINUED SATISFACTION WITH OUR PRODUCTS.
CHEVROLET/PONTIAC-GMC DIVISION GENERAL MOTORS CORPORATION
ENCLOSURE
COPYRIGHT 1998 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.
********************************************************************** GM OF CANADA VERSION ********************************************************************** PRODUCT CAMPAIGNS 98026 AUGUST 1998
DEFECT INVOLVED
GENERAL MOTORS OF CANADA LIMITED HAS DECIDED THERE IS A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN 1996 AND SOME 1997 CHEVROLET CAVALIER AND PONTIAC SUNFIRE MODEL VEHICLES. BECAUSE OF CERTAIN CALIBRATIONS IN THE AIR BAG'S COMPUTER, THERE IS AN INCREASED RISK OF AN AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.
AIR BAGS DEPLOY WITH GREAT FORCE AND CAN SERIOUSLY INJURE UNRESTRAINED PEOPLE WHO ARE TOO CLOSE TO THEM. EVERY OCCUPANT SHOULD BE PROPERLY RESTRAINED.
A REAR-FACING CHILD SEAT SHOULD NEVER BE SECURED IN THE FRONT PASSENGER SEAT BECAUSE OF THE RISK OF SERIOUS INJURY OR DEATH. WE STRONGLY RECOMMEND THAT ALL CHILDREN BE RESTRAINED PROPERLY IN THE REAR SEAT.
AFTER A DEPLOYMENT, THE AIR BAG INFLATORS, COMPUTER (SENSING AND DIAGNOSTIC MODULE), STEERING WHEEL PAD, INSTRUMENT PANEL COVER, AND OTHER PARTS MUST BE REPLACED.
TO REDUCE THE POSSIBILITY OF THIS CONDITION OCCURRING, DEALERS ARE TO REPROGRAM THE AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM).
VEHICLES INVOLVED
INVOLVED ARE CERTAIN 1996-97 CHEVROLET CAVALIER AND PONTIAC SUNFIRE MODEL VEHICLES BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:
YEAR DIVISION MODEL PLANT CODE FROM THROUGH
1996 CHEVROLET CAVALIER LORDSTOWN "7" T7100001 T7298676 1996 CHEVROLET CAVALIER LANSING "M" TM100001 TM141381 1996 CHEVROLET CAVALIER GENASYS "B" TB100001 TB107281 1996 CHEVROLET CAVALIER RAMOS ARIZPE "S" TS800001 TS912906 1997 CHEVROLET CAVALIER LORDSTOWN "7" V7100001 V7296206 1997 CHEVROLET CAVALIER LANSING "M" VM100001 VM154021 1997 CHEVROLET CAVALIER GENASYS "B" VB100001 VB107357 1997 CHEVROLET CAVALIER RAMOS ARIZPE "S" VS800001 VS866827 1996 PONTIAC SUNFIRE LORDSTOWN "7" T7500001 T7586811 1996 PONTIAC SUNFIRE GENASYS "B" TB200001 TB205676 1996 PONTIAC SUNFIRE RAMOS ARIZPE "S" TS800002 TS912921 1997 PONTIAC SUNFIRE LORDSTOWN "7" V7500001 V7592750 1997 PONTIAC SUNFIRE GENASYS "B" VB200001 VB206251 1997 PONTIAC SUNFIRE RAMOS ARIZPE "S" VS800002 VS866826
INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER. COMPUTER LISTINGS CONTAINING THE COMPLETE VEHICLE IDENTIFICATION NUMBER, CUSTOMER NAME AND ADDRESS DATA HAVE BEEN PREPARED, AND ARE BEING FURNISHED TO INVOLVED DEALERS WITH THE CAMPAIGN BULLETIN. THE CUSTOMER NAME AND ADDRESS DATA FURNISHED WILL ENABLE DEALERS TO FOLLOW-UP WITH CUSTOMERS INVOLVED IN THIS CAMPAIGN. ANY DEALER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.
THESE DEALER LISTINGS MAY CONTAIN CUSTOMER NAMES AND ADDRESSES OBTAINED FROM THE INTER-PROVINCIAL RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF PROVINCIAL LAWS. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN.
PARTS INFORMATION
NO PARTS ARE REQUIRED FOR THIS CAMPAIGN.
CUSTOMER NOTIFICATION
ALL CUSTOMERS OF RECORD AT THE TIME OF CAMPAIGN RELEASE ARE SHOWN ON THE ATTACHED COMPUTER LISTING AND HAVE BEEN NOTIFIED BY FIRST CLASS MAIL FROM GENERAL MOTORS (SEE COPY OF CUSTOMER LETTER INCLUDED WITH THIS BULLETIN).
DEALER CAMPAIGN RESPONSIBILITY
ALL UNSOLD NEW VEHICLES IN DEALER'S POSSESSION AND SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE CUSTOMERS TAKE POSSESSION OF THESE VEHICLES.
DEALERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO CUSTOMERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.
CUSTOMERS WHO HAVE RECENTLY PURCHASED VEHICLES SOLD FROM YOUR VEHICLE INVENTORY, AND FOR WHICH THERE IS NO CUSTOMER INFORMATION INDICATED ON THE DEALER LISTING, ARE TO BE CONTACTED BY THE DEALER. ARRANGEMENTS ARE TO BE MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING TO SUCH CUSTOMERS A COPY OF THE APPROPRIATE CUSTOMER LETTER ACCOMPANYING THIS BULLETIN.
IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN ENTERS YOUR VEHICLE INVENTORY, OR IS IN YOUR DEALERSHIP FOR SERVICE IN THE FUTURE, YOU MUST TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE.
SERVICE PROCEDURE
1. TURN THE IGNITION SWITCH TO THE "ON" POSITION AND VERIFY THAT THE "AIR BAG" WARNING LAMP FLASHES SEVEN (7) TIMES AND THEN TURNS "OFF".
2. IF THE "AIR BAG" WARNING LAMP DOES NOT OPERATE AS DESCRIBED, PERFORM THE SIR DIAGNOSTIC SYSTEM CHECK AS DESCRIBED IN SECTION 9J OF THE APPROPRIATE SERVICE MANUAL BEFORE PROCEEDING.
3. CONNECT THE TECH 2 TO THE VEHICLE'S DATA LINK CONNECTOR (DLC) UNDER THE INSTRUMENT PANEL.
4. TURN THE TECH 2 "ON" BY PRESSING THE POWER BUTTON.
5. PRESS "ENTER" TO ACCESS THE "MAIN MENU".
6. USE THE "UP" AND "DOWN" BUTTONS (ARROWS) ON THE TECH 2 TO MOVE THE HIGHLIGHT BAR TO THE SELECTIONS DESCRIBED IN THE FOLLOWING STEPS.
7. SELECT "DIAGNOSTICS" ON THE "MAIN MENU" SCREEN AND PRESS "ENTER".
8. SELECT THE APPROPRIATE MODEL YEAR (1996 OR 1997) ON THE "VEHICLE IDENTIFICATION" SCREEN AND THEN PRESS "ENTER".
9. SELECT "PASSENGER CAR" ON THE "VEHICLE IDENTIFICATION" (TYPES) SCREEN AND PRESS "ENTER".
10. SELECT "BODY" ON THE "SYSTEM SELECTION MENU" SCREEN AND THEN PRESS "ENTER".
11. SELECT THE LETTER "J" ON THE "VEHICLE IDENTIFICATION" (CAR PRODUCT LINES) SCREEN AND PRESS "ENTER".
12. SELECT THE APPROPRIATE GM NAMEPLATE (CHEVROLET OR PONTIAC) ON THE "VEHICLE IDENTIFICATION" SCREEN AND PRESS "ENTER".
13. SELECT "SUPPLEMENTAL INFLATABLE RESTRAINT" ON THE "BODY" SCREEN AND PRESS "ENTER".
14. CONFIRM THAT THE IGNITION SWITCH IS STILL IN THE "ON" POSITION (ENGINE NOT RUNNING).
15. SELECT "PROGRAMMING" ON THE "SUPPLEMENTAL INFLATABLE RESTRAINT" SCREEN AND PRESS "ENTER".
16. SELECT "SDM REPROGRAMMING" ON THE "PROGRAMMING" SCREEN AND PRESS "ENTER".
17. TECH 2 WILL THEN DISPLAY: "KEY MUST BE IN THE ON POSITION. ENGINE MUST BE OFF".
18. PRESS THE "CONTINUE" SOFT KEY TO INITIATE REPROGRAMMING. TECH 2 WILL THEN DISPLAY: "WAITING FOR DATA". FOLLOWED BY: "PROCEDURE IN PROGRESS".
19. WHEN REPROGRAMMING IS COMPLETE, TECH 2 WILL DISPLAY: "REPROGRAMMING COMPLETED SUCCESSFULLY".
20. AFTER REPROGRAMMING IS COMPLETE, PRESS THE "EXIT" BUTTON ON THE TECH 2.
21. TURN THE IGNITION SWITCH TO "OFF" AND DISCONNECT THE TECH 2 FROM THE VEHICLE'S DLC.
22. TURN THE IGNITION SWITCH TO "ON" AND VERIFY THAT THE "AIR BAG" WARNING LAMP FLASHES SEVEN (7) TIMES AND THEN TURNS "OFF". IF IT DOES NOT OPERATE AS DESCRIBED, PERFORM THE SIR DIAGNOSTIC SYSTEM CHECK AS DESCRIBED IN SECTION 9J OF THE APPROPRIATE SERVICE MANUAL.
23. INSTALL CAMPAIGN IDENTIFICATION LABEL.
CAMPAIGN IDENTIFICATION LABEL
EACH VEHICLE CORRECTED IN ACCORDANCE WITH THE INSTRUCTIONS OUTLINED IN THIS PRODUCT CAMPAIGN BULLETIN WILL REQUIRE A "CAMPAIGN IDENTIFICATION LABEL." EACH LABEL PROVIDES A SPACE TO INCLUDE THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT DEALER CODE OF THE DEALER PERFORMING THE CAMPAIGN SERVICE. THIS INFORMATION MAY BE INSERTED WITH A TYPEWRITER OR A BALL POINT PEN.
INSERT CAMPAIGN NUMBER
INSERT DEALER CODE
EACH "CAMPAIGN IDENTIFICATION LABEL" IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN BY THE CUSTOMER FOR PERIODIC SERVICING. ADDITIONAL CAMPAIGN IDENTIFICATION LABELS CAN BE OBTAINED FROM DGN BY CALLING 1-800-668-5539 (MONDAY-FRIDAY, 8:00 A.M. TO 5:00 P.M. EST). ASK FOR ITEM NUMBER GMP 91 WHEN ORDERING.
APPLY THE "CAMPAIGN IDENTIFICATION LABEL" ONLY ON A CLEAN, DRY SURFACE.
CLAIM INFORMATION
SUBMIT A PRODUCT CAMPAIGN CLAIM WITH THE INFORMATION INDICATED BELOW:
PART FAILED PARTS LABOR LABOR NET REPAIR PERFORMED COUNT PART NO. ALLOW CC-FC OP * HOURS ITEM
REPROGRAM AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM) --- --- --- MA-96 V0178 0.2
* FOR CAMPAIGN ADMINISTRATIVE ALLOWANCE, ADD 0.1 HOURS TO THE "LABOUR HOURS".
REFER TO THE GENERAL MOTORS CLAIMS PROCESSING MANUAL FOR DETAILS ON PRODUCT CAMPAIGN CLAIM SUBMISSION.
FIGURES: 0
GM BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR DEALER/RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
COPYRIGHT 1998 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.