GM Service Manual Online
For 1990-2009 cars only

REVISED: BORG & GENERAL CLOCKS WARRANTY REPAIR INFORMATION

Electric clocks used in General Motors vehicles are warranted under the "New Vehicle Warranty" for 12 months or 12,000 miles, whichever first occurs. When a defective clock is removed during the warranty period, it must be sent to an authorized clock repair station or to the responsible manufacturer for repair.

Pontiac Motor Division currently uses clocks from three manufacturers, AC, Borg Instruments, and General Time. Obtaining warranty repair for clocks from all three manufacturers will be covered separately in this bulletin.

Manufacturer's identification is essential and is either stamped on the housing or printed on a label on the clock housing. If the manufacturer's stamped name cannot be read, darken the letters with a lead pencil. This will enable you to identify the manufacturer.

IT IS IMPORTANT THAT A PROPERLY COMPLETED FORM ACD1078 BE ATTACHED TO AC DELCO CLOCKS RETURNED FOR REPAIRS. IF COMPLETE INFORMATION IS NOT FUR- NISHED, DEALERS MAY BE BILLED FOR THE REPAIR.

SPECIAL CARE SHOULD BE EXERCISED IN PACKAGING TO PREVENT DAMAGE IN TRANSIT.

Dealers should ship defective clocks to the responsible manufacturer or repair station prepaid. The return of the clock to the dealer may be prepaid by the manufacturer or repair station or may be shipped "collect" to the dealer.

Dealer's cost for shipping of clock will be reimbursed by Pontiac Motor Division through the dealer's submission of a standard warranty claim invoice listing the shipping cost in the sublet column. A copy of the shipping receipt must be attached to the dealer scrapping copy of the warranty claim invoice.

WARRANTY CLAIM INFORMATION

Part Part Operation Count Number Dlr. Cost + 30% T.C. Number Labor Hours Sublet

--- --- As N4200 As Listed in Shipping Req. N4210 Labor Time Cost Guide

REPAIR STATIONS AC DIGITAL CLOCKS

Digital Clocks

All defective AC digital clocks are to be mailed directly to: Factory Official Distributing, 24600 Drake Road, Farmington Hills, MI 48018.

Digital And Standard Clocks

Defective Borg digital clocks are to be mailed directly to: Borg Instruments Division, 814 Michigan Street, Delavan, WI 53115.

GENERAL TIME

Digital Clocks

Defective General Time digital clocks are to be mailed directly to: Precision Products, General Time Corporation, 404 Armour Street, Davidson, NC 28036.

Standard Clocks

Defective General Time standard clocks are to be mailed to an appropriate authorized repair station in your area for repairs. General Time authorized repair stations, by state, are listed below. Please note that General Time Corporation in Davidson, NC, will repair standard as well as digital clocks.

WESTCLOX U.S. SERVICE REPAIR CENTERS

General Time and Precision Products are trade names that are used with or in place of Westclox U.S.

Westclox electric clocks may be sent to any of the authorized repair stations listed.

All Westclox quartz digital and quartz analog clocks MUST BE sent to Westclox U.S., 404 Armour Street, Davidson, NC 28036. Conventional electric clocks may also be sent to Davidson for service.

ARKANSAS FLORIDA Little Rock Auto Clock & Electric Clock Service Speedometer Company 632 E. Fourth Avenue 2915 West Markham Street P.O. Box 820 Little Rock, AR 72205 Hialeah, FL 33010

CALIFORNIA GEORGIA Kohler Auto Clock Company Speedometer Service Company 1934 E. Colorado Blvd. 960 Spring Street NW Pasadena, CA 91107 Atlanta, GA 30309

Graf Automobile Clock Service ILLINOIS 4856 El Cajon Blvd. Century Auto Radio, Inc. San Diego, CA 92115 5037 West Diversey Avenue Chicago, IL 60639 COLORADO DeLuxe Speedometer & International Speedometer & Clock Clock Service 3017 Irving Park Road 1410-12 Speer Avenue Chicago, IL 60618 Denver, CO 80204 MICHIGAN CONNECTICUT Henning Clock Service Bridgeport Watch Hospital, Inc. 13417 Gratiot Avenue 1494 Post Road Detroit, MI 48205 Fairfield, CT 06430 MISSOURI DISTRICT OF COLUMBIA Bill's Speedometer Service, Inc. Auto Clock Shop 2722 Washington Avenue 1801 Bladensburg Road, NE St. Louis, MO 63103 Washington, DC 20002

NEBRASKA The Time Center 1820 Franam Street Omaha, NE 68102

NORTH CAROLINA Precision Products General Time Corporation 404 Armour Street West Davidson, NC 28036

PENNSYLVANIA Stewart's Speedometer & Auto Clock Service 110 South Third Street Youngwood, PA 15697

TEXAS Sweeney Radio & Clock Company 315 Brooklyn San Antonio, TX 78215

WISCONSIN Miller Clock Service 426 Broad Street Oshkosh, WI 54901

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.