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Product Emission - Emission System - Incorrect Fuel Sender Harness Connector Plugs

Subject:07290 -- Emission System - Incorrect Fuel Sender Harness Connector Plugs

Models:2008 Chevrolet Equinox
2008 Pontiac Torrent



Condition

General Motors has decided to conduct a Voluntary Emission Recall involving certain 2008 model year Chevrolet Equinox and Pontiac Torrent vehicles. On these vehicles, there are two unused pin cavities within the fuel sender wiring harness connector. To prevent moisture from entering the harness, the unused pin cavities are filled with a plug. The plug used in these cavities may be under-size and allow moisture to enter the harness.

Correction

Dealers are to inspect, and if necessary, install new plugs in the two unused cavities.

Vehicles Involved

Involved are certain 2008 model year Chevrolet Equinox and Pontiac Torrent vehicles built within these VIN breakpoints:

Year

Division

Model

From

Through

2008

Chevrolet

Equinox

86000191

86032481

2008

Pontiac

Torrent

86000196

86032476

Important: Dealers are to confirm vehicle eligibility prior to beginning repairs by using the GM Vehicle Inquiry System (GMVIS). Not all vehicles within the above breakpoints may be involved.

For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through the applicable system listed below. Dealers will not have a report available if they have no involved vehicles currently assigned.

-- US dealers - GM DealerWorld Recall Information

-- Canadian dealers - GMinfoNet Recall Reports

-- Export dealers - sent directly to dealers

The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.

Parts Information

The plugs required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.

Part Number

Description

Qty/ Vehicle

25953818

Plug, Wrg Conn Cavity

2

The terminals listed in the chart below may be required to perform the procedure in this bulletin and are included in the J-38125 Terminal Repair Kit. Do not order this from GMSPO.

Tray

Position

Service Terminal Number

Description

Yazaki 9

5

P/N 7114-4102-08

Male Gold Terminal

Yazaki 9

6

P/N 7114-4103-08

Male Gold Terminal

Yazaki 9

7

P/N 7116-4102-08

Female Gold Terminal

Yazaki 9

8

P/N 7116-4103-08

Female Gold Terminal

Contact SPX at GM 1-800-GM TOOLS (800-468-6657) to order additional parts, if required.

Service Procedure

Certain 2008 Chevrolet Equinox and Pontiac Torrent vehicles have smaller-than-specified connector plugs installed in the 6th and 12th cavities of the fuel-sender harness’ 12-way connector cavities. This condition may produce water corrosion in the 1st and 7th terminals. Refer to the Fuel-Sender Wire Harness: Male and Female Connector Views information below.

Fuel Sender Wire Harness: Male and Female Connector End Views


Object Number: 2037799  Size: SH
(1)Male Side of Connector
(2)Female Side of Connector

Body or Female Side of Connector

Fuel Tank or Male Side of Connector

Pin

Wire

Circuit

Function

Pin

Wire

Circuit

Function

1

0.5 WH

1310

EVAP Canister Vent Solenoid (CVS) Control

1

0.35 WH

1310

EVAP Canister Vent Solenoid (CVS) Control

2

0.5 RD/WH

2840

CVS Battery Positive Voltage

2

0.35 PK

2840

CVS Battery Positive Voltage

3

0.35 TN

2759

Fuel Level Sensor Low Reference

3

0.35 BK/WH

2759

Fuel Level Sensor Low Reference

4

0.5 TN

2759

Fuel Tank Pressure Sensor Low Reference

4

0.35 BK

2759

Fuel Tank Pressure Sensor Low Reference

5

0.5 D-GN

890

Fuel Tank Pressure Sensor Signal

5

0.35 D-GN

890

Fuel Tank Pressure Sensor Signal

6

--

--

Not Used

6

--

--

Not Used

7

1.0 GY

120

Fuel Pump Supply Voltage

7

1.0 GY

120

Fuel Pump Supply Voltage

8

1.0 BK

850

Fuel Pump Ground

8

1.0 BK

850

Fuel Pump Ground

9

0.35 PU

1589

Fuel Level Sensor Signal - Primary

9

0.35 PU

1589

Fuel Level Sensor Signal

10

--

--

Not Used

10

0.35 D-BU

30

Fuel Level Sensor Signal

11

0.5 GY

2709

Fuel Tank Pressure Sensor 5-Volt Reference

11

0.35 GY

2709

Fuel Tank Pressure Sensor 5-Volt Reference

12

--

--

Not Used

12

--

--

Not Used

  1. Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
  2. Locate the fuel-sender wire harness. The harness connector is located between the fuel tank and rear floor pan of the vehicle.

  3. Object Number: 2037800  Size: SH
    (1)Fuel Tank or Male Side of Connector Cavities 6 and 12
    (2)Green Cavity Plugs with Long Nipples
    (3)Green Cavity Plugs with Short Nipples

    Important: Make sure you inspect the fuel tank or male side of the 12-pin electrical connector. The body or female side of the 12-pin electrical connector is clipped to the vehicle chassis and will have green plugs identified with short nipples (3). Do NOT remove the body or female side green plugs.

  4. Inspect the fuel tank or male side of the black 12-pin body/fuel tank inline connector for yellow-orange colored cavity plugs. These will be seen in cavities 6 and 12 of the connector (1).
  5. • If green cavity plugs with long nipples (2) are seen, proceed to step 4.
    • If yellow-orange cavity plugs are seen on the fuel tank side of the 12-pin electrical connector, proceed to step 11/
  6. Disconnect the black 12-pin body/fuel inline electrical connector.
  7. Inspect the connector for bent or corroded terminals.
  8. • If there are bent or corroded terminals, refer to Step 6.
    • If there are NO bent or corroded terminals, refer to Step 8.
  9. Remove any bent or corroded pins from the connector.
  10. Install the new terminals. Refer to the Parts Information section of this bulletin for terminal information. Refer to Fuel-Sender Wire Harness: Male and Female Connector Views in this bulletin and Repairing Connector Terminals in SI, if required.
  11. Remove green cavity plugs from the fuel tank or male side of the black 12-pin electrical connector. Dry out connector with low air pressure.
  12. Install new yellow-orange cavity plugs in cavities 6 and 12 of the fuel tank or male side of the black 12-pin body/fuel tank inline electrical connector.
  13. Connect the black 12-pin body/fuel inline electrical connector.
  14. Lower the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
  15. CALIFORNIA, CONNECTICUT, MASSACHUSETTS, MAINE, & VERMONT VEHICLES ONLY: Install a Recall Identification Label. Also, for California vehicles complete a "Proof of Correction" certificate upon recall completion.

Recall Identification Label (California/Connecticut/Massachusetts/Maine/Vermont Vehicles Only)

Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five-digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ballpoint pen.

Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.

When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Recall Identification Labels for US dealers can be obtained from Dealer Support Materials by ordering on the web from DWD Store, www.gmdealerworld.com, and then click on the DWD Store link. Request Item Number S-1015 when ordering.

Courtesy Transportation - For US and Canada

The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.

Claim Information

Submit a Product Recall Claim with the information indicated below:

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours

Net Item

Inspect Connector Plugs

N/A

N/A

N/A

MA-96

V1766

0.3

N/A

Inspect and Replace Connector Plugs

2

--

*

MA-96

V1767

0.4

N/A

Add: Connector Terminal Repair

1-4

0.2

**

Courtesy Transportation for vehicles within the New Vehicle Limited Warranty (US & Canadian GM Dealers)

N/A

N/A

NN/A

MA-96

***

 

****

* The "Parts Allowance" should be the sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for plugs needed to complete the repair.

** The amount identified in the "Net Item" column should represent the actual sum total of the current GMSPO Dealer net price plus applicable Mark-Up or Landed Cost Mark-Up (for Export) for terminals, if needed, to perform the required repairs, not to exceed $12.00 USD, $11.86 CAD.

*** Submit courtesy transportation using normal labor operations for courtesy transportation as indicated in the GM Service Policies and Procedures Manual for vehicles within the New Vehicle Limited Warranty.

**** The amount identified in the "Net Item" column should represent the actual dollar amount for courtesy transportation.

Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.

Customer Notification - For US and Canada

General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).

In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.

Customer Notification - For Export

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.

In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.

Dealer Recall Responsibility - All

All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

***THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR EXPORT***

When a California emissions recall is completed by a GM dealer, the dealer must provide the vehicle owner a "Proof of Correction Certificate" which the owner may need to present to the California Department Of Motor Vehicles (DMV) when renewing their vehicle registration. Without this correction certificate, the owner may be unable to renew their vehicle registration.

Additional Certificates can be obtained, at no charge, from Dealer Support Materials by ordering on the web from the DWD Store, www.gmdealerworld.com, and then click on the DWD Store link. Request GM Item Number 1825 when ordering.

January 2008

Dear General Motors Customer:

This notice is sent to inform you that General Motors is conducting a voluntary emission recall that includes your vehicle.

Reason For This Recall:

On certain 2008 model year Chevrolet Equinox and Pontiac Torrent vehicles, there are two unused pin cavities within the fuel sender wiring harness connector. To prevent moisture from entering the harness, the unused pin cavities are filled with a plug. The plug used in these cavities may be under-size and allow moisture to enter the harness.

What Will Be Done:

Your GM dealer will inspect the plugs in the fuel sender wiring harness connector, and if necessary, install new plugs. This service will be performed for you at no charge.

How Long Will The Repair Take?

Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection time of approximately 20 minutes. If the plugs require replacement, an additional 20 minutes may be required.

Contacting Your Dealer:

Please contact your GM dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle.

If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance Center at the number listed below. The Customer Assistance Center’s hours of operation are from 8:00 AM to 11:00 PM, EST, Monday through Friday.

Division

Number

Text Telephones (TTY)

Chevrolet

1-800-630-2438

1-800-833-2438

Pontiac

1-800-620-7668

1-800-833-7668

Guam

1-671-648-8650

 

Puerto Rico - English

1-800-496-9992

 

Puerto Rico - EspaƱol

1-800-496-9993

 

Virgin Islands

1-800-496-9994

 

Customer Reply Form:

The enclosed customer reply form identifies your vehicle. Presentation of this form to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the card and mailing it back to us.

Courtesy Transportation:

If your vehicle is within the New Vehicle Limited Warranty your dealer may provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner’s Manual and your dealer for details on Courtesy Transportation.

Emission Law Information:

IMPORTANT MESSAGE FOR CALIFORNIA RESIDENTS

The California Air Resources Board (CARB) requires vehicle emission recalls be completed prior to California registration renewal. Uncorrected emission recalls will result in the inability to renew your California vehicle registration.

At the time of emission recall completion, your California dealer will issue a "Proof of Correction Certificate". Keep this certificate and, if required, present it to the Department of Motor Vehicles when renewing your California registration as proof of recall completion.In order to ensure your full protection under the emission warranty made applicable to your 2008 model year Chevrolet Equinox or Pontiac Torrent by Federal Law, and your right to participate in future recalls, it is recommended that you have your 2008 model year Chevrolet Equinox or Pontiac Torrent serviced as soon as possible. Failure to do so could legally be determined to be lack of proper maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection if this recall is not accomplished.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.

Scott Lawson

General Director,

Customer and Relationship Services

Enclosure

07290