CAMPAIGN:SECOND ROW RT. SEAT TO POWER SLIDING DOOR

SUBJECT: SECOND ROW-RIGHT SEAT TO POWER SLIDING DOOR TRIM INTERFERENCE

DATE: JUNE 22, 1994

CAMPAIGN UPDATE FOR CHEVROLET, 94C27(A): CORRECTION WAS MADE TO THE LABOR OP. NUMBER.

TO: ALL <DIVISION> RETAILERS

THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, AS AMENDED, PROVIDES THAT EACH VEHICLE SUBJECT TO A RECALL CAMPAIGN OF THIS TYPE MUST BE ADEQUATELY REPAIRED WITHIN A REASONABLE TIME AFTER THE OWNER HAS TENDERED IT FOR REPAIR. A FAILURE TO REPAIR WITHIN SIXTY (60) DAYS AFTER TENDER OF A VEHICLE IS PRIMA FACIE EVIDENCE OF FAILURE TO REPAIR WITHIN A REASONABLE TIME.

IF THE CONDITION IS NOT ADEQUATELY REPAIRED WITHIN A REASONABLE TIME, THE OWNER MAY BE ENTITLED TO AN IDENTICAL OR REASONABLY EQUIVALENT VEHICLE AT NO CHARGE OR TO A REFUND OF THE PURCHASE PRICE LESS A REASONABLE ALLOWANCE FOR DEPRECIATION.

TO AVOID HAVING TO PROVIDE THESE BURDENSOME SOLUTIONS, EVERY EFFORT MUST BE MADE TO PROMPTLY SCHEDULE AN APPOINTMENT WITH EACH OWNER AND TO REPAIR THEIR VEHICLE AS SOON AS POSSIBLE. AS YOU WILL SEE IN READING THE INCLUDED COPY OF THE LETTER THAT IS BEING SENT TO OWNERS, THE OWNERS ARE BEING INSTRUCTED TO CONTACT THE OLDSMOBILE CUSTOMER ASSISTANCE NETWORK (OCAN) IF THEIR RETAILER DOES NOT REMEDY THE CONDITION WITHIN FIVE (5) DAYS OF THE MUTUALLY AGREED UPON SERVICE DATE. IF THE CONDITION IS NOT REMEDIED WITHIN A REASONABLE TIME, THEY ARE INSTRUCTED ON HOW TO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION.

DEFECT INVOLVED GENERAL MOTORS HAS DETERMINED CERTAIN 1993 AND 1994 <DIVISION> U-VAN VEHICLES EQUIPPED WITH THE OPTIONAL CHILD SEAT (RPO AD8 OR AD9) AND POWER SLIDING SIDE DOOR (RPO E58) FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) 208, "OCCUPANT CRASH PROTECTION". THE SHOULDER BELT FOR THE PASSENGER SIDE, SECOND ROW SEAT MAY BECOME "PINCHED" BETWEEN THE BACK OF THE SEAT AND THE DOOR FRAME PILLAR (CENTER OR "C" PILLAR) TRIM. AS A RESULT, THE SHOULDER BELT MAY NOT RETRACT PROPERLY AND, IN THE EVENT OF A VEHICLE CRASH, INJURY TO THE SEAT OCCUPANT COULD OCCUR.

THE INVOLVED 1994 VEHICLES HAVE AN OPTIONAL BUILT- IN CHILD SEAT (RPO AD8 OR AD9) INSTALLED NEXT TO THE POWER SLIDING DOOR. THE 1993 INVOLVED OLDSMOBILE SILHOUETTE VEHICLES HAVE STANDARD SEATS IN THAT SAME POSITION.

TO CORRECT THIS CONDITION, RETAILERS ARE TO REPLACE THE DOOR FRAME PILLAR (CENTER OR "C" PILLAR) TRIM PANEL WITH A REDESIGNED TRIM PANEL. IN ADDITION, A CAUTION LABEL WILL BE APPLIED TO THE CHILD SEAT ADVISING THE OWNER NOT TO INSTALL THE SEAT TO THE PASSENGER SIDE OF ANY OTHER VEHICLE WITH A POWER SLIDING SIDE DOOR.

VEHICLES INVOLVED

INVOLVED ARE CERTAIN 1993 AND 1994 VEHICLES EQUIPPED WITH THE OPTIONAL CHILD SEAT (RPO AD8 OR AD9) AND POWER SLIDING SIDE DOOR (RPO E58), AND BUILT WITHIN THE FOLLOWING VIN BREAKPOINTS:

OLDSMOBILE:

=========== THROUGH YEAR MODEL MODEL NAME VIN BEGINNING INCLUDING ------------------------------------------------------------------ 1993 U SILHOUETTE PT302372 PT319673 1994 U SILHOUETTE RT301786 RT314815

PONTIAC:

======== THROUGH YEAR MODEL PLANT VIN BEGINNING INCLUDING ------------------------------------------------------------------ 1993 U TARRYTOWN PT200005 PT233889 1994 U TARRYTOWN RT200008 RT226875

CHEVROLET:

========== THROUGH YEAR MODEL PLANT VIN BEGINNING INCLUDING ------------------------------------------------------------------ 1993 U TARRYTOWN PT100002 PT149992 1994 U TARRYTOWN RT100035 RT136139

SPECIAL NOTICE: IF YOU HAVE INSTALLED AN OPTIONAL BUILT-IN CHILD SEAT IN ANY VEHICLE EQUIPPED WITH A POWER SLIDING SIDE DOOR YOU MAY HAVE INADVERTENTLY RENDERED THE VEHICLE OUT OF COMPLIANCE WITH A FEDERAL SAFETY STANDARD (STANDARD NUMBER 208). BE SURE TO CONTACT ANY SUCH OWNER AND REQUEST THAT THEY BRING IN THEIR VEHICLES FOR THIS CAMPAIGN SERVICE PROCEDURE.

INVOLVED VEHICLES HAVE BEEN IDENTIFIED BY VEHICLE IDENTIFICATION NUMBER COMPUTER LISTINGS. COMPUTER LISTINGS CONTAIN THE COMPLETE VEHICLE IDENTIFICATION NUMBER, OWNER NAME AND ADDRESS DATA, AND ARE FURNISHED TO INVOLVED RETAILERS WITH THE CAMPAIGN BULLETIN. OWNER NAME AND ADDRESS DATA FURNISHED WILL ENABLE RETAILERS TO FOLLOW-UP WITH OWNERS INVOLVED IN THIS CAMPAIGN.

THESE LISTINGS MAY CONTAIN OWNER NAMES AND ADDRESSES OBTAINED FROM STATE MOTOR VEHICLE REGISTRATION RECORDS. THE USE OF SUCH MOTOR VEHICLE REGISTRATION DATA FOR ANY OTHER PURPOSE IS A VIOLATION OF LAW IN SEVERAL STATES. ACCORDINGLY, YOU ARE URGED TO LIMIT THE USE OF THIS LISTING TO THE FOLLOW-UP NECESSARY TO COMPLETE THIS CAMPAIGN. ANY RETAILER NOT RECEIVING A COMPUTER LISTING WITH THE CAMPAIGN BULLETIN HAS NO INVOLVED VEHICLES CURRENTLY ASSIGNED.

PARTS INFORMATION NOTICE: 100 PERCENT OF PARTS REQUIRED TO COMPLETE THIS CAMPAIGN WILL BE PRESHIPPED TO INVOLVED RETAILERS OF RECORD. THIS PRESHIPMENT WILL OCCUR DURING THE WEEK OF JUNE 27, 1994. PARTS RECEIVED FOR RECENTLY TRANSFERRED VEHICLES SHOULD BE FORWARDED BY THE ORIGINAL RETAILER TO THE RETAILER THAT RECEIVED THE TRANSFERRED VEHICLE.

ANY RETAILER ORDERS FOR CENTER PILLAR TRIM PANEL KITS RECEIVED BY GMSPO DURING THE FIRST 45 DAYS FOR THE FIRST 45 DAYS AFTER THE RELEASE OF THIS RECALL WILL BE CANCELED. ADDITIONAL MATERIAL MAY ONLY BE OBTAINED BY CONTACTING THE OLDSMOBILE TECHNICAL ASSISTANCE CENTER (TECH LINE) AT 517-885-OLDS AND PROVIDING THEM WITH YOUR RETAILER CODE AND THE INVOLVED VEHICLE IDENTIFICATION NUMBER (VIN) FOR VERIFICATION.

PART NUMBER DESCRIPTION QUANTITY/VEHICLE --------------------------------------------------------------------- 10269915 CENTER PILLAR TRIM PANEL KIT - MEDIUM GRAY (RPO 14I) 1 10269916, CENTER PILLAR TRIM PANEL KIT - MEDIUM BEIGE (RPO 64I) 1 10269917, CENTER PILLAR TRIM PANEL KIT - RUBY RED (RPO 79I) 1 10269918, CENTER PILLAR TRIM PANEL KIT - ADRIATIC BLUE (RPO 30I) 1

NOTE: FOR 1993 VEHICLES WITH DARK SAPPHIRE BLUE INTERIORS (RPO 20I), IT WILL BE NECESSARY TO ORDER P/N 10269918 AND PAINT THE TRIM PANEL TO MATCH THE VEHICLE INTERIOR. ONLY A VERY SMALL NUMBER OF THESE VEHICLES WERE MANUFACTURED.

EACH KIT CONTAINS: 1 INSTRUCTION SHEET 1 CENTER ("C") PILLAR TRIM PANEL 1 PIECE OF BLACK FOAM TAPE 1 SEAT LABEL

OWNER NOTIFICATION OWNERS WILL BE NOTIFIED OF THIS CAMPAIGN ON THEIR VEHICLES BY OLDSMOBILE DIVISION. SEE COPY OF OWNER LETTER INCLUDED WITH THIS BULLETIN.

SPECIAL NOTICE: IF YOU HAVE INSTALLED AN OPTIONAL BUILT-IN CHILD SEAT IN ANY VEHICLE EQUIPPED WITH A POWER SLIDING SIDE DOOR YOU MAY HAVE INADVERTENTLY RENDERED THE VEHICLE OUT OF COMPLIANCE WITH A FEDERAL SAFETY STANDARD (STANDARD NUMBER 208). BE SURE TO CONTACT ANY SUCH OWNER AND REQUEST THAT THEY BRING THEIR VEHICLES FOR THIS CAMPAIGN SERVICE PROCEDURE.

RETAILER CAMPAIGN RESPONSIBILITY THIS BULLETIN IS NOTICE TO YOU THAT THE NEW MOTOR VEHICLES INCLUDED IN THIS CAMPAIGN MAY NOT COMPLY WITH THE STANDARD IDENTIFIED. UNDER SECTION 208 OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, IT IS ILLEGAL FOR A RETAILER TO SELL A NEW MOTOR VEHICLE WHICH THE RETAILER KNOWS DOES NOT COMPLY WITH AN APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARD. AS A CONSEQUENCE, IF YOU SELL ANY OF THESE MOTOR VEHICLES WITHOUT FIRST PERFORMING THE CAMPAIGN CORRECTION, YOUR RETAIL FACILITY MAY BE SUBJECT TO A CIVIL PENALTY UP TO $1,000.00 FOR EACH SUCH SALE.

FIGURE 1 - SECOND ROW RIGHT SIDE SEAT BELT ROUTING AND CAUTION LABEL LOCATION

ALL UNSOLD NEW VEHICLES IN RETAILERS' POSSESSION SUBJECT TO THIS CAMPAIGN MUST BE HELD AND INSPECTED/REPAIRED PER THE SERVICE PROCEDURE OF THIS CAMPAIGN BULLETIN BEFORE OWNERS TAKE POSSESSION OF THESE VEHICLES.

RETAILERS ARE TO SERVICE ALL VEHICLES SUBJECT TO THIS CAMPAIGN AT NO CHARGE TO OWNERS, REGARDLESS OF MILEAGE, AGE OF VEHICLE, OR OWNERSHIP, FROM THIS TIME FORWARD.

OWNERS OF VEHICLES RECENTLY SOLD FROM YOUR NEW VEHICLE INVENTORY WITH NO OWNER INFORMATION INDICATED ON THE RETAILER LISTING ARE TO BE CONTACTED BY THE RETAILER, AND ARRANGEMENTS MADE TO MAKE THE REQUIRED CORRECTION ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS BULLETIN. THIS COULD BE DONE BY MAILING, TO SUCH OWNERS, A COPY OF THE OWNER'S LETTER INCLUDED IN THIS BULLETIN. CAMPAIGN FOLLOW-UP CARDS SHOULD NOT BE USED FOR THIS PURPOSE, SINCE THE OWNER MAY NOT AS YET HAVE RECEIVED THE NOTIFICATION LETTER. IN SUMMARY, WHENEVER A VEHICLE SUBJECT TO THIS CAMPAIGN IS TAKEN INTO YOUR NEW OR USED VEHICLE INVENTORY, OR IT IS IN YOUR RETAIL FACILITY FOR SERVICE IN THE FUTURE, PLEASE TAKE THE STEPS NECESSARY TO BE SURE THE CAMPAIGN CORRECTION HAS BEEN MADE BEFORE SELLING OR RELEASING THE VEHICLE. YOUR COOPERATION IN COMPLETING THIS CAMPAIGN AS SOON AS POSSIBLE WILL BE GREATLY APPRECIATED.

SERVICE PROCEDURE (FIGURE 1) 1. REMOVE RIGHT HAND THIRD ROW SEAT AND FOLD RIGHT HAND SECOND ROW SEAT FORWARD. 2. REMOVE RIGHT HAND WHEEL HOUSE UPPER TRIM ASSEMBLY (FIGURE 1, ITEM 1). 3. REMOVE UPPER AND LOWER SEAT BELT ANCHOR BOLTS (FIGURE 1, ITEM 2) FROM CENTER PILLAR TRIM ASSEMBLY. 4. REMOVE CENTER ("C") PILLAR TRIM PANEL (FIGURE 1, ITEM 3). 5. CLEAN POWER SLIDING DOOR PULLEY ASSEMBLY (FIGURE 1, ITEM 4) OF DUST AND DIRT, AND REMOVE YELLOW STICKER IF PRESENT. SHADED AREA SHOWN IN FIGURE 1 IS AREA TO BE CLEANED. 6. REMOVE BACKING FROM BLACK FOAM TAPE SUPPLIED IN KIT (FIGURE 1, ITEM 5) AND INSTALL ABOVE AND IN FRONT OF PULLEY ASSEMBLY (FIGURE 1, ITEM 4). 7. THREAD SEAT BELT WEBBING THROUGH SLOTS IN NEW TRIM PANEL (FIGURE 1, ITEM 6) AND INSTALL TRIM TO PILLAR. 8. REINSTALL SEAT BELT USING BOLTS REMOVED IN STEP 3 ABOVE AND TORQUE BOLTS TO 42 NM (31 LB. FT.). BE CERTAIN BELT IS NOT TWISTED. 9. REINSTALL WHEEL HOUSE UPPER TRIM ASSEMBLY, AND SECOND AND THIRD ROW SEATS. 10. WHILE SEATED IN THE RIGHT HAND SECOND ROW SEAT, BUCKLE UP SEAT BELT AND RELEASE THREE (3) TIMES TO CHECK OPERATION OF BELT SYSTEM. 11. INSTALL LABEL FROM KIT TO RIGHT HAND SECOND ROW SEAT AS SHOWN IN SEAT ILLUSTRATION PORTION OF FIGURE 1. 12. INSTALL A CAMPAIGN IDENTIFICATION LABEL.

CAMPAIGN IDENTIFICATION LABEL EACH LABEL PROVIDES SPACE TO PRINT THE CAMPAIGN NUMBER AND THE FIVE (5) DIGIT RETAILER CODE OF THE RETAILER PERFORMING THE CAMPAIGN. INSERT THIS INFORMATION WITH A TYPEWRITER OR BALL-POINT PEN. WHEN INSTALLING THE LABEL, CLEAN AND DRY THE SURFACE OF THE RADIATOR SUPPORT TIE BAR AND APPLY THE CAMPAIGN LABEL WHERE IT IS READILY VISIBLE.

EACH CAMPAIGN IDENTIFICATION LABEL IS TO BE LOCATED ON THE RADIATOR CORE SUPPORT IN AN AREA WHICH WILL BE VISIBLE WHEN THE VEHICLE IS BROUGHT IN FOR PERIODIC SERVICING BY THE OWNER.

WARRANTY CLAIM INFORMATION SUBMIT CLAIMS USING THE "V" LABOR OPERATION BELOW FOR EACH VEHICLE:

FAILURE LABOR LABOR STRAIGHT TIME OPERATION CODE OPERATION HOURS (ST) HOURS -------------------------------------------------------------------- INSTALL NEW "C" 96 V8960 .3 *0.1 PILLAR TRIM COVER ADD: FOR 1993 VEHICLES WITH DARK SAPPHIRE BLUE INTERIORS .3 .2 (PAINT MIX TIME "GB")

CHEVROLET ONLY ============== LABOR LABOR STRAIGHT TIME OPERATION PART NO. OP HOURS (ST) HOURS CC-FC --------------------------------------------------------------------- INSTALL NEW "C" 10269915 V8960 .3 *0.1 SK-00 PILLAR TRIM COVER ALL EXCEPT 1993 VEHICLES WITH DARK ADRIATIC BLUE INTERIORS

============== LABOR LABOR STRAIGHT TIME OPERATION PART NO. OP HOURS (ST) HOURS CC-FC --------------------------------------------------------------------- INSTALL NEW "C" 10269918 V8961 .6 *0.1 SK-00 PILLAR TRIM COVER FOR 1993 VEHICLES WITH DARK ADRIATIC BLUE INTERIORS

*ADMINISTRATION ALLOWANCE: .1 HOUR FOR CLERICAL ADMINISTRATION MAY BE APPLIED FOR IN THE STRAIGHT TIME (ST) COLUMN.

PARTS ALLOWANCE:

FOR 1993 VEHICLES: CURRENT RETAILER PRICE, PLUS 30 PERCENT ALLOWANCE FOR HANDLING.

FOR 1994 VEHICLES: CURRENT RETAILER PRICE, PLUS 40 PERCENT ALLOWANCE FOR HANDLING.

NOTE: FOR 1993 VEHICLES WITH DARK SAPPHIRE BLUE INTERIORS, ENTER "GB" MATERIAL ALLOWANCE DOLLAR AMOUNT IN THE "SUBLET" COLUMN.

FIGURES: 01

BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE TOOLS, EQUIPMENT, SAFETY INSTRUCTIONS, AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE YOUR OLDSMOBILE RETAILER FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.

COPYRIGHT 1994 GENERAL MOTORS CORPORATION. ALL RIGHTS RESERVED.