The OnStar® button assembly consists of 3 buttons: Call/Answer, OnStar® Call Center and OnStar® Emergency. Ten volts is supplied to the button assembly on the keypad supply voltage circuit. Each of the buttons, when pressed, completes the circuit across a resister allowing a specific voltage to be returned to the vehicle communication interface module (VCIM) on the keypad signal circuit. Depending upon the voltage range returned, the VCIM is able to identify which button has been pressed.
This diagnostic procedure supports the following DTC:
DTC B2476 Cellular Phone Select Service Switch
• | The ignition must be in the RUN or ACC position. |
• | The system voltage is at least 9.5 volts and no more than 15.5 volts. |
• | All the above conditions are present for greater than 300 milliseconds. |
• | The keypad signal circuit voltage to the VCIM is less than 2.8 volts or more than 3.2 volts. |
• | The above conditions are present for greater than 300 milliseconds. |
• | The VCIM will ignore all inputs from the OnStar® button assembly. |
• | No calls can be placed. |
• | The OnStar® status LED turns RED. |
• | The keypad signal circuit voltage is between 2.8-3.2 volts. |
• | A history DTC clears after 50 malfunction-free ignition cycles. |
• | The VCIM receives the clear DTC command from the scan tool. |
The number below refers to the step number on the diagnostic table.
Step | Action | Values | Yes | No |
---|---|---|---|---|
Schematic Reference: OnStar Schematics Connector End View Reference: Entertainment/Communication Connector End Views | ||||
1 | Did you perform the Diagnostic System Check - Vehicle? | -- | Go to Step 2 | |
Does the voltage measure greater than the specified value? | 9 V | Go to Step 4 | Go to Step 3 | |
3 | Test the keypad supply voltage circuit for an open or short to ground. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 8 |
4 | Test the keypad supply voltage circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 5 |
5 | Test the keypad ground circuit for an open. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 6 |
6 | Test the keypad signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 7 |
7 | Inspect for poor connections at the harness connector of the rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 9 |
8 | Inspect for poor connections at the harness connector of the vehicle communication interface module (VCIM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs . Did you find and correct the condition? | -- | Go to Step 11 | Go to Step 10 |
9 | Replace the rearview mirror. Refer to Inside Rearview Mirror Replacement . Did you complete the replacement? | -- | Go to Step 11 | -- |
10 |
Important: Perform the OnStar® setup procedure. Replace the VCIM. Refer to Communication Interface Module Replacement . Did you complete the replacement? | -- | Go to Step 11 | -- |
11 |
Does the DTC reset? | -- | Go to Step 2 | System OK |