GM Service Manual Online
For 1990-2009 cars only

U.S. Roadside Assistance

Saab has a strong commitment to customer satisfaction and has established the Saab Roadside Assistance Program. As the owner of a new Saab vehicle, you are automatically enrolled in the Program. This service is intended to provide you with peace of mind as you drive in the city or coast-to-coast throughout the 4 year/50,000 mile term of your New Car Limited Warranty.

24 Hour Roadside Assistance Number

Roadside Assistance is available 24 hours a day, 365 days a year. Our advisors have access to a nationwide network of recommended service providers. The following services are available to handle related emergencies.

    • Towing
    • Locksmith Service
    • Flat tire change
    • Gas delivery
    • Battery jump starting

If it is necessary to tow your disabled Saab, it will be taken to the nearest authorized Saab dealer, whenever possible. The cost of towing will be covered by Roadside Assistance if necessitated by a mechanical breakdown covered under the New Car Limited Warranty.

If your Saab is disabled due to a failure covered by the New Car Limited Warranty "Bumper-to-Bumper Coverage" and you are more than 100 miles from home, Saab will reimburse you for certain expenses in conjunction with the trip interruption. These expenses include only reasonable and customary daily cost for emergency lodging, meals, care rental or other transportation to your destination incurred within three days of the disablement, NOT to exceed $1000.

Calling for Assistance

For prompt assistance when calling, please have the following information available to give to the advisor:

    • Your name
    • Location phone number
    • Location of your vehicle
    • Description of problem
    • Vehicle Identification Number (VIN) (the 17-digit VIN can be found in the lower corner of the windshield, driver's side, or on your registration.)
    • Model and model year
    • License plate number
    • Vehicle color
    • Mileage (kilometers) on vehicle
    • Home address and phone
    • Name of your Saab dealer

While we hope that you never have the occasion to require roadside assistance, it is an added security while traveling for you and your family. Remember, we are only a phone call away.

Roadside Assistance: 1-800-852-9001

Travel Planning

The Saab Roadside Assistance Program also makes available a variety of trip planning information:

    • Highway maps
    • Suggested trip routing
    • Points of interest/Tourist information

These items and more will be provided to you when you call 1-800-852-9001 and outline your intended trip.

Canadian Roadside Assistance

Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.