U.S. Roadside Assistance
Saab has a strong commitment to customer satisfaction and has established the
Saab Roadside Assistance Program. As the owner of a new Saab vehicle, you are automatically
enrolled in the Program. This service is intended to provide you with peace of mind
as you drive in the city or coast-to-coast throughout the 4 year/50,000 mile
term of your New Car Limited Warranty.
24 Hour Roadside Assistance Number
Roadside Assistance is available 24 hours a day, 365 days a year.
Our advisors have access to a nationwide network of recommended service providers.
The following services are available to handle related emergencies.
If it is necessary to tow your disabled Saab, it will be taken to the nearest
authorized Saab dealer, whenever possible. The cost of towing will be covered by Roadside
Assistance if necessitated by a mechanical breakdown covered under the New Car Limited
Warranty.
If your Saab is disabled due to a failure covered by the New Car
Limited Warranty "Bumper-to-Bumper Coverage" and you are more than 100 miles
from home, Saab will reimburse you for certain expenses in conjunction with the trip
interruption. These expenses include only reasonable and customary daily cost for
emergency lodging, meals, care rental or other transportation to your destination
incurred within three days of the disablement, NOT to exceed $1000.
Calling for Assistance
For prompt assistance when calling, please have the following information available
to give to the advisor:
• | Location of your vehicle |
• | Vehicle Identification Number (VIN) (the 17-digit VIN can be found in
the lower corner of the windshield, driver's side, or on your registration.) |
• | Mileage (kilometers) on vehicle |
• | Name of your Saab dealer |
While we hope that you never have the occasion to require roadside assistance,
it is an added security while traveling for you and your family. Remember, we are
only a phone call away.
Roadside Assistance: 1-800-852-9001
Travel Planning
The Saab Roadside Assistance Program also makes available a variety of trip
planning information:
• | Points of interest/Tourist information |
These items and more will be provided to you when you call 1-800-852-9001 and
outline your intended trip.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive roadside assistance program accessible
from anywhere in Canada or the United States. Please refer to the Warranty and Owner
Assistance Information book.