The Warranties in this booklet reflect our commitment to you as a Saab owner and our confidence that Saab builds one of the finest passenger vehicles in the world.
Saab's traditional values focus on the driver and the driver's relationship to the vehicle, safety, reliability, and the environment. These values are the driving force behind the engineering of your new Saab.
Please take the time to review our obligations under the warranties and your responsibilities in maintenance and service. You and any other family members who would operate your Saab should also take the time to review the Owner Manual for explanations of all functions, features and system operations.
Saab strongly urges you to ensure that you and all occupants in your vehicle are properly protected by wearing your safety belt and/or proper use of an approved child seat.
A child seat should never be placed in the front passenger seat of vehicles equipped with a passenger side airbag. Please see your owner manual for further information.
Taking Delivery
Your Saab dealer's commitment to making your ownership experience as enjoyable as possible begins with Saab's Dedicated Delivery® program.
Pre-Delivery Inspection
As part of the program, each new Saab receives a complete Pre-Delivery Inspection. This inspection service is a key part of a total program developed by Saab to ensure your driving pleasure. Your dealer will provide you with a copy of the form detailing each step of the Pre-Delivery inspection.
Delivery
Please take the time to review all the documentation and booklets supplied to you at the time of delivery. Knowing the operation of all of your Saab's features, including safety and convenience items, will enhance your ownership experience. It is also important to become familiar with the warranties to ensure understanding and obligations for both Saab and yourself. Please review the owner/vehicle information entered at the time of delivery on the front page of this booklet. Should you find any errors, please contact the Saab Customer Assistance Center at 1-800-955-9007.
Our Warranties to You
Application
All warranties described in this booklet cover 2005 U.S. specification Saab passenger vehicles sold by Saab Cars USA, Inc. and/or delivered through Saab International and Diplomatic Sales (IDS) upon entry to this country. All warranties begin on the day the vehicle is delivered to the first retail owner or date put into service whichever occurs first. Vehicles placed in dealer demonstrator service receive the remaining portion of the warranties based on the in-service date. All warranties apply to vehicles registered and operated in the 50 states of the United States, the District of Columbia and Puerto Rico. If you sell your vehicle, the remaining portion of the warranties are transferable at no charge to the subsequent owner.
Warranty Repairs
Warranty repairs which are required as a result of defects in parts due to material or workmanship must be brought to the attention of an authorized Saab dealer during the warranty period. Repairs will be performed at no charge to you during the applicable warranty period. Only those repairs/diagnosis deemed by the dealer to be covered under the warranties will be made. Parts will be adjusted, repaired or replaced using genuine new or remanufactured parts at Saab's discretion. All parts replaced become the property of Saab Cars USA, Inc. for analysis and other usage. Repairs and conditions excluded from the warranties can be found under the heading "Exclusions" under each warranty.
Production Changes
Saab Cars USA, Inc. reserves the right to make running production changes without incurring any obligation to make similar changes to vehicles previously produced and sold.
Please note: In certain cases Saab may provide information to our dealers concerning adjustments/repairs to your vehicle during the warranty period and performed free of charge. Please check with your dealer on a regular basis to see if such a program may affect your vehicle.
Maintenance and Servicing
The following requirements for maintenance and servicing are considered the owner's responsibility:
| • | Normal care, maintenance and servicing of your vehicle at the intervals described in the owner manual under "Scheduled Maintenance." |
| • | Operation of your vehicle as described in the owner manual. |
| • | The cost of parts and labor for required servicing/maintenance including, but not limited to, seasonal servicing, cleaning, lubricants, and replacement of wear items, are your responsibility. |
| • | Maintaining a record of and receipts for all service and maintenance work is your responsibility. These records/receipts are to be passed on to subsequent owners should a question arise concerning substantiation of servicing. |
An Important Safety Message
Follow Readiness Rules for Safer Driving
| • | Adjust your seat for comfort and correct driving position. Adjust your head restraint so that the center of the had restraint is at approximately ear level. |
| • | Adjust all three rear view mirrors. Remember the right one is convex (objects seen in this mirror are closer than they appear). |
| • | Fasten your safety belt and make sure your passengers do too! The lower portion of the 3-point belts should fit low and snug over the hips, the upper part should lay across the chest and over the shoulder. Restrain young children in suitable seats/restraints designed for the child's weight and/or height. Never place an infant or smaller child in a restraint in the front seat of your vehicle. Install child restraint devices in the rear seat only. |
Check Vehicle Condition Regularly
| • | Check all fluid levels: engine oil, transmission and differential oil, engine coolant, brake/clutch fluid and power steering fluid. |
| • | Check coolant freeze point before winter or travel to colder climate. |
| • | Check tire pressures, condition and tread depth. |
| • | Check function of exterior lamps and wipers and wiper blade condition. |
| • | Keep the windshield and headlights clean. |
| • | Follow the recommended vehicle maintenance. |
Be Prepared for Emergencies
| • | Keep a flashlight or lantern in the vehicle, as well as a first aid kit. |
| • | Know how to use the jack. Keep the spare tire properly inflated. |
| • | If you drive under winter or desert conditions, carry appropriate emergency gear. |
| • | Keep your owner manual and this booklet in the vehicle at all times. |
Saab's Commitment to You
We are committed to assuring your satisfaction with your new Saab.
Your Saab retailer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period.
If you are traveling or unable to return to your selling Saab retailer for any reason, call 1-800-263-1999 for the name and location of the nearest Saab service facility.
Vehicle Operation and Care
Considering the investment you have made in your new Saab, we know you will want to operate and maintain it properly. We urge you, therefore, to follow the maintenance instructions contained in your Owner's Manual.
If you have any questions on how to keep your Saab in good working condition, see your Saab retailer, the place many Saab customers choose to have their maintenance work done. You can rely on your Saab retailer to use proper parts and repair practices.
Maintenance Records
General Motors of Canada Limited recommends that you retain receipts covering performance of regular vehicle maintenance. Repairs required due to damage resulting from lack of maintenance are not covered under your warranty. Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship.
We suggest you keep these receipts in the glove box literature portfolio. Also a "Maintenance Record" form is provided in the Owner's Manual (Maintenance Schedule section) for your convenience in recording services performed.
Owner Assistance
Should you ever encounter a problem during or after the warranty periods that is not resolved, talk to a member of your retailer's management team. Under certain circumstances, Saab retailers may provide assistance after the limited warranty period has expired when the problem results from a defect in material or workmanship. These instances will be reviewed on a case-by-case basis. If the problem persists, follow the procedures outlined in Owner Assistance .
Assistance When Traveling
Saab Customer Communication Centre — Canada
1-800-263-1999
Saab Assistance Center — United States1-800-955-9007
GM Participation in the Mediation/Arbitration Program
Refer to General Motors of Canada Limited Participation in the Mediation/Arbitration Program , for information on the voluntary, binding Mediation/Arbitration Program in which GM participates.
Owner Name or Address Change
General Motors of Canada Limited encourages all owners to report, at their earliest convenience, a change in name or address by calling our Saab Customer Communication Centre toll free at 1-800-263-1999. If you are a subsequent owner, please be sure to advise us by calling the number above. You may also visit the Saab retailer of your choice to report a change in vehicle ownership. The current owner name and address is essential for General Motors to provide timely notification to owners of important information related to their vehicles.
We thank you for choosing a Saab product.
