Service Update for Inventory and Customer Vehicles-Front Air Dam Damage-Expires with Base Warranty

THIS SERVICE UPDATE INCLUDES VEHICLES IN RETAILER INVENTORY AND CUSTOMER VEHICLES THAT RETURN TO THE RETAILER FOR ANY REASON, AND WILL EXPIRE AT THE END OF THE INVOLVED VEHICLE'S NEW VEHICLE LIMITED WARRANTY PERIOD.

This bulletin provides a service procedure to replace the front air dam. The air dam currently installed on the involved vehicles can break more easily than most if it contacts a curb or other object.

This service procedure should be completed as soon as possible on involved vehicles currently in retailer inventory and customer vehicles that return to the retailer for any type of service during the New Vehicle Limited Warranty coverage period.

A list of involved vehicles currently in retailer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in DealerWorld (Saturn US) or attached to the Dealer Communication (Canada) used to release this bulletin. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty, and are within the VIN breakpoints provided below, should be checked for vehicle eligibility in the appropriate system listed below.

Important: Retailers are to confirm vehicle eligibility prior to beginning repairs by using the system(s) below. Not all vehicles within the above breakpoints may be involved.

For Canadian Saturn Retailers: Parts required to complete this service update are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

For U.S. Saturn Retailers: A pre-shipment of the required parts to perform this service update has been sent to involved Saturn US retailers from Saturn Service Parts Operations (SSPO).

1. Remove damaged or loose front air dam deflector. Refer to Front Air Dam Replacement in SI.
2. Install the new air dam deflector. Refer to Front Air Dam Replacement in SI.

For vehicles repaired under this service update, use:

1. To receive credit, submit a claim with the information below: