Left Side Instrument Panel (I/P) Storage Compartment Door May Not Latch When Pushed Closed (Replace I/P Storage Compartment Latch). Saturn AURA 2007

Subject:

Left Side Instrument Panel (IP) Storage Compartment Door May Not Latch When Pushed Closed (Replace IP Storage Compartment Latch)

Models:

2007-2008 Saturn Aura

Condition

Some customers may comment that the driver's side or left side instrument panel (IP) storage compartment door may not latch when pushed closed. The IP storage compartment door is designed to open and close by pushing in on the door.

Cause

This condition may be caused by a separation of the storage compartment latch.

Correction

Replace the left side IP storage compartment latch using the steps below.

Grab the lower portion of the IP trim panel (1) and pull back to disengage the Velcro from the knee bolster panel.

Remove the left side instrument panel molding (1).

Open the storage compartment door while pressing in on the right side of the storage compartment bin. This will disengage the side bin pin (1) from the panel retaining slot allowing the door to open fully as shown.

Remove the left instrument panel outer trim cover (1). Refer to Instrument Panel Outer Trim Cover Replacement in SI.

Remove the two knee bolster screws (1) from the left side of the IP carrier.

Disengage the retaining clips from the upper left side of knee bolster by pulling back on the panel as shown in the illustration above.

Important: DO NOT use a screwdriver to pry the latch free from inside the storage bin compartment.

Remove the storage compartment latch (1) from the knee bolster panel by pressing in on the left and right retaining tabs. Then from behind the panel, push the latch (1) forward into the storage compartment bin.

Make sure the small retaining tab (1) (behind middle wire in the photo) on the latch is in the up position before installing the new latch. If the latch is turned or installed upside down, the storage compartment door will not latch.

Use a pair of needle nose pliers to install the new latch into the front of the storage bin compartment square (1). An audible click should be heard from both retaining tabs.
Press in on the right side of storage compartment bin and insert the side bin pin into the panel retaining slot.
Engage the two clips on the upper left side of the knee bolster panel.
Install the two screws for the left side knee bolster panel.

Tighten
Tighten the two screws to 2 N·m(18 lb in).

Install the left instrument panel outer trim cover. Refer to Instrument Panel Outer Trim Cover Replacement in SI.
Secure the lower portion of the instrument panel cluster trim plate Velcro to the knee bolster trim panel.
Install the left side instrument panel molding.
Verify the condition has been corrected.

Parts Information

The new latch must be ordered from the Warranty Parts Center (WPC) using the form at the end of this bulletin.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation	Description	Labor Time
C9817*	Instrument Panel Compartment Door Latch - Replace - LH	0.3 hr
*This labor operation is for bulletin use only. It will not be published in the Labor Time Guide.

Parts Request Form - Warranty Parts Center
To: Warranty Parts Center e-mail: warrantypartscenterUSA@gm.com or WPC Fax: 248-371-0192 Attn: Jeannette Dunn Part Being Requested: WPC 417 (Latch-1 per vehicle) Dealer BAC (U.S.) / Dealer Code (Canada): Dealer Name: Dealer Address: Dealer Contact Person: Dealer Phone Number: Repair Order Number: Vehicle VIN: Important: If you do not receive the part within 2 business days after e-mailing or faxing your part request to the Warranty Parts Center, please call Customer Assistance at 248-371-9901/9902. IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax BOTH pages so that the WPC receives all the needed information. Missing information will delay or prevent the part from being shipped.

Parts Request Form - Warranty Parts Center

To: Warranty Parts Center

e-mail: warrantypartscenterUSA@gm.com

or WPC Fax: 248-371-0192

Attn: Jeannette Dunn

Part Being Requested: WPC 417 (Latch-1 per vehicle)

Dealer BAC (U.S.) / Dealer Code (Canada):

Dealer Name:

Dealer Address:

Dealer Contact Person:

Dealer Phone Number:

Repair Order Number:

Vehicle VIN:

Important: If you do not receive the part within 2 business days after e-mailing or faxing your part request to the Warranty Parts Center, please call Customer Assistance at 248-371-9901/9902.

IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax BOTH pages so that the WPC receives all the needed information. Missing information will delay or prevent the part from being shipped.