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Water Enters Passenger Compartment, Creaking Noise from Door While Driving and/or Rear Door Header Seal Pulls Away from Door (Replace Side Door Channel Seal (Weatherstrip) Assembly)

Subject:Water Enters Passenger Compartment, Creaking Noise from Door While Driving and/or Rear Door Header Seal Pulls Away from Door (Replace Side Door Channel Seal [Weatherstrip] Assembly)

Models:2003-2004 Saturn ION Sedans -- Built Up To and Including VIN Breakpoint 4Z130425
2004 Saturn ION Quad Coupes -- Built Up To and Including VIN Breakpoint 4Z132675

Attention: Fixed Operations Manager and Technician


Condition

Some customers may comment on one or more of the following items:

ION Sedan

    • Water entering into the passenger compartment around the door header.
    • Creaking noise in the door while driving.
    • Rear door window run channel seal has come loose from the door header.

ION Quad Coupe

    • Water entering into the passenger compartment around the door header.
    • Creaking noise in the door while driving.

Cause

    • The flocking material used as a seal (weatherstrip) on the side door window channel assemblies may wick water into the passenger compartment after being exposed to heavy or extended periods of rain.
    • The material compound of these parts may create a rubbing interference against the roof appliqués, which may cause a creaking noise in the door while driving.
    • The retention design in the original sedan rear side door window channel assemblies may allow the part to come loose from the door header.

Correction

Identify any door(s) affected by any of the conditions. Replace the side door window channel assembly at each affected door with new design parts, per the parts list in this bulletin. Refer to the "Window Channel Replacement - Door" procedure (for front doors) or "Window Replacement - Rear Door Stationary (Sedan)" procedure (for sedan rear side doors) in the Doors subsection of the Body and Accessories section of the 2003 or 2004 Saturn ION Service Manual, Vol. 3.

Parts Information

Part Number

Description

22731391

Sedan Right Front Door Window Channel Asm

22731390

Sedan Left Front Door Window Channel Asm

22731394

Sedan Right Rear Door Window Channel Asm

22731395

Sedan Left Rear Door Window Channel Asm

22731393

Coupe Right Front Door Window Channel Asm

22731392

Coupe Left Front Door Window Channel Asm

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for one or all of the following labor operations:

Labor Operation

Description

C0140

Channel, Front Door Window (Weatherstrip) Run, Right - R&R or Replace

C0141

(Channel, Front Door Window (Weatherstrip) Run, Left - R&R or Replace

C0340

(Channel, Rear Door Window (Weatherstrip) Run, Right - R&R or Replace

C0341

(Channel, Rear Door Window (Weatherstrip) Run, Left - R&R or Replace