Intermittent No Crank/No Start, Clicking Noise When Key Turned to Start, Security Light May Flash, Service Vehicle Messge in DIC, DTC B2960 and/or B3033 Set (Replace Ignition Switch)
| Subject: | Intermittent No Crank/No Start, Clicking Noise When Key Turned to Start, "Security" Light May Flash, "Service Vehicle" Message in Driver Information Center (DIC), DTC B2960 and/or B3033 Set (Replace Ignition Switch) |
| Models: | 2006-2007 Saturn ION |
| Built Between VIN Breakpoints 6Z161624 and 7Z119036 |
Condition
Some customers may comment that the vehicle will not start intermittently. This comment is referred to as "no crank, no start with complete power."
Additional customer comments may be as follows:
| • | A clicking noise may be noticed when the key is first turned to the START position, but no noise is heard after the initial start attempt. |
| • | The "Security" light may flash immediately after trying to start the vehicle along with the message "Service Vehicle" in the Driver Information Center. |
| • | The vehicle may not start for at least 10 minutes after the first attempt to start the vehicle. Diagnostic trouble codes (DTCs) B2960 and/or B3033 may be set in history in the body control module (BCM). |
Cause
When the key is rotated from the RUN to the START position there is a voltage signal sent to the BCM that goes through the PASSLOCK™ resistor in the ignition switch. An inconsistent contact inside the ignition switch between the printed circuit board and the contact finger may cause a no start condition.
Correction
Replace the ignition switch. Refer to Ignition and Start Switch Replacement in SI.
Important: The 30-Minute Learn Procedure must be performed after the ignition switch has been replaced. Refer to Programming Theft Deterrent System Components in SI.
Parts Information
Part Number | Description |
|---|---|
10392423 | Ignition Switch Assembly |
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation | Description | Labor Time |
|---|---|---|
N2320 | Switch - Ignition - Replace | Use Published Labor Operation Time |
