Radio Unlock Code Process For 1991-2005 Saturn Models - keywords accessory activation body disabled delco information inoperative lock number panasonic phone program theft radio security support
| Subject: | Radio Unlock Code Procedure |
| Models: | 1991-2002 Saturn SL/SL1/SL2/SC1/SC/2 |
| 2000-2005 Saturn L100/L200/L300/LW200/LW300 |
| 2002-2005 Saturn Vue |
| 2003-2005 Saturn ION 1/2/3 |
This PI was superseded to update PI text to clarify new contact number. Please discard PIC4837.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
A technician may need a radio code. He may state when trying to call for radio theft deterrent unlock codes the phone number (888) 225-2306 is inoperative.
Recommendation/Instructions:
If the model year is 1999 or older the technician should be instructed to call the automated DELCO unlock number @ 800-537-5140 or the live Delco customer assistance number is 800-428-0501. Delco will not talk to dealers unless they have a TAC case number.
If the model year is 2000 or newer call 1-800-448-0944. When using the secondary number it is necessary to have the radio numbers ready when calling.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
