GM Service Manual Online
For 1990-2009 cars only

State Warranty Enforcement Laws (Repair/Replace Laws)

Laws in may states permit owners to obtain a replacement vehicle or a refund of the purchase price under certain circumstances. This provisions of these laws vary from state to state.

To the extent allowed by state law, Saturn requires that you first provide us with written notification of any service difficulty you have experienced so that we have an opportunity to make any needed repairs before you are eligible for the remedies provided by these laws.

Saturn Repair/Replace Law Coordinator

Saturn Customer Assistance Center

100 Saturn Parkway

Mail Code 371-999-S24

Spring Hill, TN 37174-1500

Special Policy Adjustment Programs Beyond the Warranty Period

Saturn is proud of the protection afforded by its warranty coverages.

In order to achieve maximum customer satisfaction, there may be times when Saturn will establish a special policy adjustment program to pay all or part of the cost of certain repairs not covered by the warranty or to reimburse certain repair expenses you may have incurred. From time to time, check with your Saturn Retailer or the Saturn Customer Assistance Center to determine whether any special policy adjustment program is applicable to your vehicle.

When you make any inquiry, you will need to give the year, model and mileage of your vehicle and your vehicle identification number (VIN).