GM Service Manual Online
For 1990-2009 cars only

Object Number: 1222198  Size: B3

This audio system has a cassette tape player and a six-disc in-dash CD player. Loading and ejecting CDs in this audio system is different from other Saturn Audio Systems. See Playing a Compact Disc (CD) in the Six-Disc In-Dash CD Player in this section.

Setting the Time of Day

Hold the RCL button, then at the same time, press a side of the AUTO TONE rocker button. Press the down arrow side to change the hour (1-12) or press the up arrow side to change the minute (0-59). Release the button when the time of day is correct.

Playing the Radio

Power/VOL: When you push the Power/VOL knob in, the system will turn on or off. Turn the Power/VOL knob to control the volume when the system is on. Turn the knob to the right to increase the volume or turn the knob to the left to decrease the volume.

RCL: If you press the RCL button while both the vehicle and radio are on, the display will show the station frequency. The station frequency only stays on the display for ten seconds before returning to display the time of day. If you press the RCL button before the ten seconds has passed, the time of day will instantly return to the display. If you press the RCL button while the vehicle is off, the back lighting of the display will light up so that it is easier to read the time of day. While playing a CD, press the RCL button to see what track number is currently being played. Immediately pressing RCL again will display the elapsed track time.

Finding a Station

AM FM: When you press the AM/FM button, the radio will switch between FM1, FM2, and AM bands. Two FM bands are available so that you may preset twelve FM station frequencies. You may preset six AM station frequencies on the AM band. This display will show your band selection, along with the station frequency, for ten seconds before returning to display the time of day. If you press the AM/FM button while the radio is off or while either a tape, CD, or CD changer is playing, the radio will switch back to the last played AM or FM station without ejecting the tape or CD that was being played.

TUNE : When in the AM/FM mode, use the tune function to manually change the station frequency one station at a time by lightly pressing a side of the TUNE rocker button. Press the left side of the rocker button to decrease the frequency by one station. After you release the rocker button, the display shows the station frequency and band for ten seconds, then returns to display the time of day.

SEEK : Use the seek function to automatically proceed to the next available frequency that can be received with good sound quality. Press and hold one side of the SEEK/SCAN rocker button. The radio will begin to change station frequencies, then will stop at the next receivable station frequency. Press the right side of the rocker button to increase to the next higher station, or press the left side of the rocker button to decrease to the next lower station. If you would like to cancel the seek function before it reaches the next receivable station, press the SEEK/SCAN rocker button in the opposite direction that it is currently seeking.

SCN (Scan): Use the scan function to sequentially sample all of the station frequencies that can be received with good sound quality. The radio will pause for 5 seconds at each station. To activate the scan function press and hold one side of the SEEK/SCAN rocker button until a tone sounds, indicating that the scan function has been activated. Press and hold the right side of the rocker button to scan the higher receivable stations, or press and hold the left side of the rocker button to scan the next lower receivable stations. While scanning, SCAN will appear on the display. To cancel the scan function, press either side of the SEEK/SCAN rocker button a second time. If a station frequency is currently being played when the scan function is cancelled, that station will continue to play. If the radio is between station frequencies when you cancel the scan function, the radio will return to the last station frequency played.

Setting Preset Stations

The six pushbuttons let you choose and set your favorite stations. You can set up to six AM stations and 12 FM stations (six FM1 and six FM2).

To set a station frequency to a preset button:

  1. Turn the radio on.
  2. Press AM/FM to select FM1, FM2, or AM.
  3. Tune in the desired station.
  4. Press and hold the designated preset button until you hear an audio confirmation beep. Whenever you press a numbered preset button, the stored station frequency at the station will return.
  5. Repeat the steps for each preset button.

Any previous set station on a station frequency preset button will be replaced by the last station frequency programmed on that button.

Note: If the battery has been disconnected or a radio fuse has been removed, the preset stations and time of day will need to be reset.

Using Automatic Set

Use this feature to automatically save the radio preset pushbuttons with the stations with the strongest radio signals.

A.SET (Automatic Set): Press the AM FM button to have the radio automatically select the first 12 strongest radio stations for FM and the six strongest radio stations for AM. To activate the A.SET feature, perform the following:

    • Press and hold AM/FM until you hear a beep.
    • The radio will begin to search the current band, AM or FM and will pick out the strongest radio stations. The radio will store the stations, starting from the lowest frequency, to each preset pushbutton. A.SET will appear on the display when the radio is finished storing the stations. The radio retains your originally stored stations so that they are recalled when the A.SET feature is canceled

Cancelling Automatic Set

To cancel the A.SET feature, press and hold the AM/FM button until a tone sounds and A.SET no longer appears on the display. Your originally stored stations will return to your station preset buttons.

Setting the Tone

For the tone setting to be continuously shown on the display, press and hold the BASS/TREB/FADE/BAL knob in until you hear a beep. To remove the tone setting from the display, press the knob in until you hear a beep.

If you feel that the seven preset settings are not to your liking and you would like to customize your speaker sound performance, it is recommended to begin your adjustment from the FLAT Auto Tone. Then manually adjust the performance of your sound system to your own preference.

Your Auto Tone settings remain set after the vehicle is turned off. For a station preset button, the tone setting will remain stored until you change the tone setting or until you change the station stored at the station preset button. For a cassette tape, a CD in the in-dash CD player, or a CD in the CD changer magazine, the tone setting will remain stored until you change the tone setting, even after the medium is ejected.

Auto Tone Settings:

Your radio has seven different selectable automatic tone control settings that change the sound of music or voice being heard. The AUTO TONE rocker button is used to set the tone for each station frequency preset button, entire tapes, or entire CDs in the CD player or changer. Press either side of the AUTO TONE rocker button to select among the seven preset authorization settings. Each time you press the rocker button, the selection will switch to one of the preset settings of FLAT, POP, ROCK, C/W (country/western), CLSC (classic), JAZZ, or NEWS.

    • The FLAT Auto Tone setting has been factory tuned specifically for optimum performance of the audio system in your Saturn vehicle.
    • POP, ROCK, C/W (country/western), CLSC (classic), JAZZ, and NEWS Auto Tone Settings are the selectable Auto Tones for each specific type of available radio station preset, tape, or CD>

If a station preset button, tape, or CD is set with one of the seven Auto Tones, "ATC" will be displayed on the display.

Setting the Tone Manually

When you begin to adjust the TREB or BASS manually, the AUTO Tone mode will automatically switch to CSTM (custom) thus enabling tone control adjustment to the BASS/TREB/FADE/BAL knob. This CSTM setting cannot be stored.

BASS: Press the BASS/TREB/FADE/BAL knob until BASS appears on the display on the display so that you can adjust the bass response. Turn the knob to the right to increase the bass response. Turn the knob to the left to decrease the bass response. The display moves accordingly. If you do not press or rotate the BASS/TREB/FADE/BAL knob within ten seconds, the display will return to display the time of day.

TREB (Treble): Press the BASS/TREB/FADE/BAL knob until TREB appears on the display on the display so that you can adjust the treble response. Turn the knob to the right to increase the bass response. Turn the knob to the left to decrease the bass response. The display moves accordingly. If you do not press or rotate the BASS/TREB/FADE/BAL knob within ten seconds, the display will return to display the time of day. If a station is week or noisy, you may want to decrease the treble for better sound quality.

Adjusting the Speakers

FAD (Fade): Press the BASS/TREB/FADE/BAL knob until FADE appears on the display. This mode allows you to adjust the sound between the front and rear speakers. In the fade mode, rotate the knob to the right and move the blank row to the display gradually to the top row to hear the sound from the front speakers only. Rotate the knob to the left and move the blank row on the display gradually to the bottom row to hear the sound from the rear speakers only. To adjust the sound between the front and rear speakers equally, move the blank row on the display to the middle position. If you do not press or rotate the BASS/TREB/FADE/BAL knob within ten seconds, the display will return to display the time of day.

BAL (Balance): Press the BASS/TREB/FADE/BAL knob until BAL appears on the display. This mode allows you to adjust the balance of sound between the speakers on the right and left side of the vehicle. In the balance mode, rotate the knob to the right to hear the sound from the front speakers only from the right side of the vehicle, or rotate the knob to the left to hear the sound only from the speakers on the left side of the vehicle. This display moves accordingly. To balance the sound between the right and left side speakers equally, move the blank column on the display to the middle position. If you do not press or rotate the BASS/TREB/FADE/BAL knob within ten seconds, the display will return to display the time of day.

CD/TP (CD Tape) or Auxiliary (AUX)

Press the CD/TP (single in-dash CD player) or AUX (six-disc in-dash CD player) button to select the media player mode:

    • Tape Player
    • In-dash CD Player (Optional)
    • Six-Disc In-Dash CD Player (Optional)

This button can be used when the vehicle is on and at least one of the media is available and loaded (either a tape is in the tape player, or a CD is in the CD player.

You will know if a tape or CD is loaded by looking at which symbols are lit on the display when the vehicle is on.

    • If you have a tape in the tape player, the symbol will be illuminated.
    • If you have a CD in the CD player, the CD symbol will be illuminated (single in-dash).
    • If you have CDs in the six-disc player, numbers at the bottom of the display will be illuminated, indicating which CD locations are loaded (six-disc in-dash CD player).

When the radio is playing and more than one of the media is present, press the CD/TP or AUX button to switch to the medium you would like to play.

    • To play a cassette tape in the tape player, press the CD/TP or AU button until either an up or down arrow ( or ) is illuminated next to the tape symbol. The arrow shows which side of the tape is being played.
    • In-dash CD Player (Optional)
    • To play a CD in the in-dash CD player, press the CD/TP button until an arrow points to the CD symbol.
    • To play a CD in the six-disc in-dash CD player, press the AUX button until the disc location number(s) are displayed. The CD currently selected has it location number highlighted within a square symbol.

To return to playing the radio, press the AM/FM button.

Playing a Cassette Tape

Your cassette tape player is built to work best with tapes that are 60 or 90 minutes lone (30 or 45 minutes long on each side). Longer playing tapes are so thin that they may not work well in this player. The tape player will automatically sense and appropriately play when the tape inserted is either standard, metal, or CrO².

Insert the cassette tape with the thinner side of the tape cartridge to the left side of the player. If you hear noting or if you hear garbled sound, the tape may not be in squarely. Push the EJ (eject) button to remove the tape the reinsert the tape.

While a tape is in the tape player, either stored or while the tape is playing, the tape symbol will be illuminated on the bottom of the display. Also while the tape is playing an arrow ( or ) will be illuminated next to the tape symbol to show which side of the tape is being played.

When the down arrow () is lit, selections listed on the bottom side of the tape are played. When the up arrow () is lit, selections listed on the top side of the tape are played. The tape player will automatically change the side of the tape being played when it reaches the end of the current side.

Cassette tapes are subject to wear and the could quality may degrade over time. Always verify that the tape is in good condition and that it is no longer than 90 minutes (45 minutes on each side) before obtaining service on the cassette tape player. Tapes longer than 90 minutes are so thin that they may not work in the cassette tape player.

PRV (Previous): To move to the beginning of the current selection, press PREV button (Station Frequency Preset Button 1). Once at the beginning of that selection, push the PREV button again to move to the beginning of the next previous selection. While the tape is rewinding, the radio will automatically play the last played AM or FM station.

NEXT: To skip the current selection and began playing the next selection, push the NEXT button (Station Frequency Preset Button 2). The tape will advance to the beginning of the next selection and will begin to play it. While the tape is advancing, the radio will pay the last played AM or FM station.

SIDE: To change the side of the tape being played, press the side button (Station Frequency Preset Button 3). An arrow ( or ) is illuminated next to the tape symbol to show which side of the tape is being played. When the down arrow ( ) is lit, selections on the bottom side of the tape are played. When the Up arrow () is lit, selections on the top side of the tape are played. The tape will automatically change the side of the tape being played when it reaches the end of the current side.

Dolby B®: To remove background hiss noise from the tape player, press Dolby B® Noise Reduction button, (Station Frequency Preset Button 4) when a tape is being played. The Dolby B® symbol is present on the bottom of the display while the feature is turned on. Dolby B® Noise Reduction does not remove background hiss noise from a radio station or a CD. Dolby Noise Reduction is manufactured under a license from Dolby Laboratories Licensing Corporation. Dolby and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

RPT (Repeat): To repeat the current selection on the tape or CD, press RPT button (Station Frequency Preset Button 6). At the end of the selection, the player will rewind to the beginning of the selection. The selection will keep repeating until you cancel the repeat feature by pressing the RPT button again. While the Repeat feature is on, the letters RPT will be displayed on the display.

REW/FF (Rewind/Fast Forward) Rocker Button: Rewind Function: To move backward in the tape, press the REW side of the REW/FF rocker button. To stop rewinding, press the REW button again. To move to the beginning of the tape, press the REW side of the REW/FF rocker button. When the player reaches the beginning of the current side , the player will play that side of the tape. While the tape is rewinding, the radio will play the last played AM or FM station. Fast Forward Function: To move ahead in the tape, press the FF side of the REW/FF rocker button. To stop moving forward, press the FF button again. To move to the end of the tape, press the FF side of the REW/FF rocker button and when the player reaches the end of the current side, the player will play the other side of the tape. While the tape is fast forwarding, the radio will play the last played AM or FM station.

EJ (Tape Eject): To remove the tape from the tape player, push the EJ button that is located next to the tape insertion opening. You can eject a tape whether the ignition is on or off.

Error Messages, Probable Causes, and Solutions

Several conditions will cause errors preventing proper tape operation. This include loading a tape correctly, a dirty or damaged tape in the taper player, or a dirty head clean. While using your tape player, if the radio detects an error, it will let you know by either ejecting the tape or by temporarily displaying "Err." If an error message appears on your display, please check the probable causes of the error to correct the problem. Following is a list of probable causes and solutions.

If the following solutions do not correct the problem, you may have a cassette tape player failure. If so, see your Saturn retailer or authorized service provider for service.

    • If your cassette player will not play the tape:
      • Clean the cassette tape player using the Cassette Tape Head Cleaning instruction found in this section, because the problem could be due to a dirty cassette tape player. Do not use the damaged tapes.
      • Is the cassette tape longer than 90 minutes (45 minutes on each side)? Do not use tapes that are longer than 90 minutes because they are so thin that they may not work in this cassette tape player.
    • If your cassette tape is tangled in the radio:
        1. Carefully remove and discard the tangled tape.
        2. Clean the cassette tape player using the Cassette Tape Head Cleaning instructions found in this section.
        3. Try a known good cassette tape to see if the tape or the tape player is at fault. If the known good tape works and does not get tangled in the radio, continue to use your cassette tape player.
    • If your cassette tape player will play your tape, but will not eject your tape.
      • Is a peeled tape label stuck in your cassette player? If it is, remove the peeled label.
      • Is the tape warped, causing it to be tangled in the radio? If it is, carefully remove and discard the warped tape.
      • Clean the cassette tape player using the Cassette Tape Head Cleaning instructions found in this section, because the problem could be due to a dirty cassette tape player. Do not use the damage tapes.
    • If your cassette tape player will not accept tapes:
      • Check for a cassette tape already in the cassette player.
      • Is a peeled tape label stuck in your cassette player? If it is, remove the peeled label.
      • Are you inserting the tape correctly? Refer to the Playing a Cassette Tape instructions. If the tape is not inserted correctly, it can become tangled in the radio.
    • If your cassette tape ejects immediately upon insertion into the radio.
      • Clean the cassette tape player using the Cassette Tape Head Cleaning instructions found in this section, because the problem could be due to a dirty cassette tape player. Do not use the damage tapes.
      • Is the cassette tape longer than 90 minutes (45 minutes on each side)? Do not use tapes that are longer than 90 minutes because they are so thin that they may not work in this cassette tape player.
      • Are you inserting the tape correctly? Refer to the Playing a Cassette Tape instructions. If the tape is not inserted correctly, it can become tangled in the radio.
    • If you notice a reduction in sound quality, no sound, or weak treble while using your cassette tape player:
        Try pressing the Dolby B® Reduction button. If no improvements are noticed, try a known good cassette tape to see if the tape or the tape player is at fault. If the second tape results in improved sound quality, discard the damaged tape and continue to use your cassette tape player.
        If the second tap results in no improvement in sound quality, try cleaning the tape player head using the Cassette Tape Head Cleaning instruction found in this section. Remember, tape head cleaning is intended to prevent the build up of oxides and cannot always remove the oxide layer if it is allowed to accumulate.
    • If your cassette tape player plays the same song repeatedly:
        Your repeat function may be on. Turn off the repeat function by pressing the RPT button (Station Frequency Preset Button 6).
    • If your cassette tape player auto reverses constantly:
        Your cassette tape may be too tightly. Adjust the cassette tape reel tension by holding the tape with the open end down and turning the hub using a pencil or pen. If it will not turn, do not use the tape.

Playing a Compact Disc (CD)

Before inserting a CD, press the EJ (eject) button to make sure that a CD is not already in the player. With the ignition on and the radio either in or off, insert a CD, label side up, part way into the slot. The player will pull the CD in and begin to play the CD even if the radio was off.

While your vehicle is on, the CD symbol will be present on the display whenever a CD is present in the CD player.

While a CD is playing, the CD symbol along with the letters CD will be present on the display. In the center of the display is the indication of the track that is being played.

If the radio is off when you install a CD, the player will return to the power off state when you eject the CD. If the radio is off when you install a CD and you had press the AM/FM button while you were playing the CD, then the last played radio station will be played again when you eject the CD.

CD (Compact Disc): When the vehicle is on, press the CD button to play a CD when the radio is on or while the radio is off and a CD is already in the CD player. You will know that a CD is already in the player, if the CD symbol is on the display when the vehicle is on.

EJ (Eject): Press the EJ button to eject the CD from the CD player. You can eject a CD regardless of whether the ignition is on or off. If you eject the CD, then before removing it from the player decide you would like to play it, press CD button. The player will pull the CD back into the CD player and begin to play it. If you eject the CD, but do not remove it from the player within 15 seconds, the CD player will automatically pull the CD back in.

PRV (Previous) or TUNE/SEEK: To move to the beginning of the current track, press the PRV button (Station Frequency Preset Button 1) or the TUNE/SEEK button.

NXT (Next) TUNE/SEEK : To move to the next tract, press wither the NXT button or the TUNE/SEEK button (Station Frequency Preset Button 2).

REV (Reverse): To quickly reverse within a track, press and hold the REV button (Station Frequency Preset Button 3). You will hear sound at a reduced volume and the display will show elapsed track time. Release the REV button to resume play.

FWD (Forward): To quickly advance within a track, press and hold the FWD button (Station Frequency Preset Button 4). You will hear sound at a reduced volume and the display will show elapsed track time. Release the FWD button to resume play.

RDM (Random): To hear the tracks on the CD in a random rather than a sequential order, press the RDM button (Station Frequency Preset Button 5). After pressing the RDM button, the CD player will immediately stop playing the current selection and will advance to the first random selection. To skip a selection chosen by the random play feature, press the NEXT button. To repeat a selection only one time, press the PREV button. To turn off random play mode, press the RDM button again. While using the random feature, RDM will be present on the display.

RPT (Repeat): To turn the repeat track feature on or off, press the RPT button (Station Frequency Preset Button 6). When the repeat track feature is on, the letters RPT will be displayed on the display. The current track will keep repeating until you cancel the repeat feature by pressing the RPT button again.

Error Messages, Probable Causes, and Solutions

Several conditions will cause errors preventing proper CD operation. This include loading a CD upside down, moisture on the CD. Moisture on the focusing mechanism internal to the CD player may also cause and error. While using your CD player, if the radio detects and error, it will let you know by either ejecting the CD or by temporarily displaying ERR. If the error message appears on your display, please check the probable cause of the error to correct the problem. Following is a list of possible causes, along with the solution.

If the following solutions do not correct the problem, you may have a CD player failure. See your retailer or authorized service provider for service.

    • If the CD ejects upon insertion (right after loading):
        First check to see if you are inserting the CD upside down. It should be inserted with the label facing upwards. Reinstall the CD label side up. If the CD still ejects when it is install label side up, you could have a warped or cracked CD. Check the CD for problems. Avoid using any cracked or deformed CDs.
    • If the CD either skips, ejects unexpectedly, ejects immediately after loading, or mutes intermittently:
        Your CD may be scratched, dirty, or have pinholes. Clean the CD using the instructions at the end of the audio section titled Cleaning a Compact Disc. Once the CD is cleaned, check both sides of it for scratches, dirt, or pinholes. If the CD is damaged or scratched, please avoid using it.
    • If the CD will not play:
        It could be the result of condensation inside the CD player. The moisture must be dried before the CD player will operate. Turning on your climate control system may help speed up this process. It may take an hour before the CD player will operate again. (Condensation occurs for the same reason that eyeglasses fog up when someone walked from the cold outside weather to a warm room during the winter.)
    • If the CD skips or Mutes Periodically: Check the road conditions. Skipping can result from momentary vibration from a snowy or rough road, or from the joints on a highway. If the road is fine, check your CD for dirt, scratches, or pinholes.
    • If the same CD or the same selection on the CD is played repeatedly:
        Your repeat function may be on. Turn off the repeat function by pressing the RPT button (Station Frequency Preset Button 6).
    • If your radio display shows ERR then switches to the previous mode of operation:
        Check to see if a CD is stuck in the CD player.
    • CDs not appropriate to use:
        Your CD player was designed to be compatible with round digital audio CDs with the Compact Disc Digital Audio label. Other CDs may be incompatible, causing a no-play condition, ERR shown on the radio display or a jam in the loading mechanism. Some incompatible CD types are:
      • Special-shaped CDs (any that are not round)
      • Re-writeable CDs (CD-RW type are incompatible)
      • Library CDs (with thick bar-coded labels)

Playing a Compact Disc (CD) in the Six--Disc In-Dash CD Player

A single CD or multiple CDs can be loaded or ejected. The Load/Eject (LD/EJ) button is used to begin loading or ejecting CDs. CDs cannot be loaded or ejected unless the LD/EJ button is used.

Loading/Ejecting a Single CD

    • Press and release the LD/EJ button. The radio will display NUM. Flashing numbers at the bottom of the radio display indicate empty CD locations.
    • Press the radio preset button (1-6) for the desired CD location to load or eject. The radio will display WAIT.
    • If a CD is already present in the desired location, that CD will be ejected.
    • If the location is empty, the radio displays LOAD, and a CD can be loaded.
    • Pressing RCL while loading a single CD (with the location already selected), returns the display back to the time of day. The selected location number remains flashing. A CD can be inserted as long as the location number is flashing.

Cancel Loading or Ejecting CDs

    • A loading or ejecting operation can be cancelled by pressing the LD/EJ button once (if in NUM selection) or twice (if the CD is already load or ejecting).
    • Loading and ejecting operations also cancel after 30 seconds of inactivity.
    • During a Load All CDs sequence, pressing any other radio function button will cancel loading.
PRV (Previous): To move to the beginning of the current track, press the PRV button (Station Preset Button 1). If you hold the button down or press the button more than once, the player will continue to move backward through the tracks on the CD.

NXT (Next): To move to the next tract, press wither the NEXT button (Station Preset Button 2). If you hold the button down or press the button more than once, the player will continue to move forward through the tracks on the CD.

DISC/SEEK/SCAN : To select the next higher number CD in the CD player press DISC/SEEK/SCAN .

DISC/SEEK/SCAN: To select the next lower number CD in the CD player press DISC/SEEK/SCAN.

RDM (Random) Play: Three modes of CD play are selectable by pressing the RDM button while playing CDs. Each press of the RDM button selects the next random play mode.

Random Mode: Tracks on the current CD will be randomly played while in this mode. Track playing is limited to the current CD while in this mode. The radio will display RDM while in the random mode.

All Random Mode: Tracks on all CDs in the player will be randomly played. The radio will display ALL BDM while in the random mode.

Sequential Mode: Tracks on all CDs will be played in sequential order. No display indicator is present for the sequential mode. Press PREV or NEXT in random play mode selects another randomly selected track.

RPT (Repeat): To turn the repeat track feature on or off, press the RPT button (Station Frequency Preset Button 6). When the repeat CD feature is on, the letters RPT will be displayed on the display. The current CD will keep repeating until you cancel the repeat feature by pressing the RPT button again.

REW/FF (Rewind/Fast Forward): To quickly advance within a track, press and hold the FWD button (Station Frequency Preset Button 4). You will hear sound at a reduced volume and the display will show elapsed track time. Release the FWD button to resume play.

    • Rewind Function: To quickly rewind within a track, press and hold the REW side of to REW/FF rocker button. You will hear sound at a reduced volume and the display will show elapsed track time. Release the REW button to resume play.
    • Fast Forward Function: To quickly advance within a track, press and hold the FF side of to REW/FF rocker button. You will hear sound at a reduced volume and the display will show elapsed track time. Release the FF button to resume play.

Error Messages, Probable Causes, and Solutions

Several conditions will cause errors preventing proper CD operation. This include loading a CD upside down, moisture on the CD. Moisture on the focusing mechanism internal to the CD player may also cause and error. While using your CD player, if the radio detects and error, it will let you know by either ejecting the CD or by temporarily displaying ERR. If the error message appears on your display, please check the probable cause of the error to correct the problem. Following is a list of possible causes, along with the solution.

If the following solutions do not correct the problem, you may have a CD player failure. See your retailer or authorized service provider for service.

    • If the CD ejects upon insertion (right after loading):
        First check to see if you are inserting the CD upside down. It should be inserted with the label facing upwards. Reinstall the CD label side up. If the CD still ejects when it is install label side up, you could have a warped or cracked CD. Check the CD for problems. Avoid using any cracked or deformed CDs.
    • If the CD either skips, ejects unexpectedly, ejects immediately after loading, or mutes intermittently:
        Your CD may be scratched, dirty, or have pinholes. Clean the CD using the instructions at the end of the audio section titled Cleaning a Compact Disc. Once the CD is cleaned, check both sides of it for scratches, dirt, or pinholes. If the CD is damaged or scratched, please avoid using it.
    • If the CD will not play:
        It could be the result of condensation inside the CD player. The moisture must be dried before the CD player will operate. Turning on your climate control system may help speed up this process. It may take an hour before the CD player will operate again. (Condensation occurs for the same reason that eyeglasses fog up when someone walked from the cold outside weather to a warm room during the winter.)
    • If the CD skips or Mutes Periodically: Check the road conditions. Skipping can result from momentary vibration from a snowy or rough road, or from the joints on a highway. If the road is fine, check your CD for dirt, scratches, or pinholes.
    • If the same CD or the same selection on the CD is played repeatedly:
        Your repeat function may be on. Turn off the repeat function by pressing the RPT button (Station Frequency Preset Button 6).
    • If your radio display shows ERR then switches to the previous mode of operation:
        Check to see if a CD is stuck in the CD player.
    • CDs not appropriate to use:
        Your CD player was designed to be compatible with round digital audio CDs with the Compact Disc Digital Audio label. Other CDs may be incompatible, causing a no-play condition, ERR shown on the radio display or a jam in the loading mechanism. Some incompatible CD types are:
      • Special-shaped CDs (any that are not round)
      • Re-writeable CDs (CD-RW type are incompatible)
      • Library CDs (with thick bar-coded labels)