GM Service Manual Online
For 1990-2009 cars only

Rear Door Will Not Open (Reinstall Spring)

Subject:Rear Door Will Not Open (Reinstall Spring)

Models:2007 GMC Acadia
2007 Saturn OUTLOOK



Condition

Some customers may comment that a rear side door will not open using the inside or outside handle when the child security feature is not engaged.

Cause


Object Number: 1911365  Size: SH

A spring may have been incorrectly installed from the manufacturer and is out of position. Refer to the illustration above.

Correction

Reinstall the spring correctly following the procedure below.

  1. Remove the rear side door pull handle cover and two screws.
  2. Remove the screw in the inside door handle cup.

  3. Object Number: 1910957  Size: SH
  4. Pull upward and inward at the top of the door trim pad to disengage the trim from the top of the door. Refer to the illustration above.
  5. Pull inward on the door trim to disengage the trim panel from the door.
  6. Disengage the door lock cable.
  7. Remove the water deflector.
  8. Remove the rear run channel bolt and remove the run channel.

  9. Object Number: 1911094  Size: SH
  10. Locate the linkage on the lock and rotate it upward. Hold the linkage while opening the door. Refer to the illustration above.
  11. Remove the lock from the door.

  12. Object Number: 1911095  Size: SH
  13. Reinstall the spring in its proper position. Refer to the illustration above.
  14. Install the rear run channel. Ensure that the upper and lower channel clip together.
  15. Reinstall the water deflector.
  16. Reinstall the door lock cable.
  17. Reinstall the door trim and screws.

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

B4660

Lock, Rear Door-Right - R&R Or Replace

0.6 hr

B4661

Lock, Rear Door-Left - R&R Or Replace

0.6 hr