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Power Liftgate Intermittently Reverses Direction When Opening or Closing (Replace Remote Keyless Entry (RKE) Transmitters)

Subject:Power Liftgate Intermittently Reverses Direction When Opening or Closing (Replace Remote Keyless Entry (RKE) Transmitters)

Models:2007 Cadillac SRX
2007 GMC Acadia
2007 Saturn OUTLOOK



Condition

Some customers may comment that the power liftgate intermittently reverses direction after activation.

For example - They may state that when commanded, the rear liftgate opens and after motion occurs in one direction, the liftgate may reverse direction and close.

Cause

The cause of this condition may be specific to the remote keyless entry (RKE) transmitters button configuration and the press and hold feature. The customer has to press and hold the power liftgate button (approximately 1 second) until the liftgate activation occurs. This extended button press may cause the remote control door lock receiver (RCDLR) to interpret this as 2 button presses when only 1 is needed.

Correction

A new RKE transmitter has been released to correct this condition. Replace and reprogram both RKE transmitters.

Parts Information

Part Number

Description

Qty

25839476

Transmitter Asm., R/Cont Dr Lk (Power Liftgate w/Remote Start)

2

25830632

Transmitter Asm., R/Cont Dr Lk (Power Liftgate w/o Remote Start)

2

Warranty Information

For vehicles repaired under warranty, use:

Labor Operation

Description

Labor Time

R4490

Transmitter, Remote Door/Rear Compartment Lock - Replace

Use Published Labor Operation Time

Add:

Diagnosis Time

0.0-0.3 hr