CERTIFIED USED CAR INSPECTION TRAINING PROGRAM

SUBJECT: Certified Used Car Inspection Training Program

TO: Saturn Fixed Operation Managers

We are pleased to announce the Saturn Certified Used Car Inspection Training Program. This bulletin contains the course schedule and information necessary for enrollment. Please contact Retail Training at 1-800-828-2112, prompt 5 for enrollment and confirmation.

CERTIFIED USED CAR INSPECTION TRAINING PROGRAM

Course Length 2 days Location Regional delivery Eligible Participants Any service technician performing the used car inspection process, other than 15-day trained technicians. Course Number ST05580

This course provides for the technician, the necessary information to properly inspect Saturn and non-Saturn vehicles for certification. The program is intended to guide the learner through the steps of the Used Car Process Inspection Guide only. It is not intended to teach the learner vehicle diagnosis or repair. Vehicle diagnosis and repair is the responsibility of the 15-day trained technician.

Attending participants are required to have an understanding of basic automotive components and basic automotive terminology. The program is not intended for the Saturn 15-day technician.

Use Car Inspection Technician new hires should use role code TCAP.

CLASS SCHEDULE AND LOCATIONS

LOCATION DATE

West Area

GM Training Center March 5-6, 7-8, 11-12, 13-14 1105 Riverside Drive Burbank, California 91506

Saab Cars USA, Inc. March 26-27, 28-29 30000 Eigenbrodt Way Union City, California 94587 East Area --------- GM Training Center March 5-6, 7-8, 12-13, 14-15, 19-20 244 Route 38 Moorestown, New Jersey 08057

Hudson Valley Community College March 5-6, 7-8, 11-12 80 Vandenburgh Avenue Cogan Hall Troy, New York 12180 Central Area ------------ Moraine Valley Community College March 7-8, 14-15, 21-22 10900 South 88th Avenue Palos Hills, Illinois 60465

Sinclair Community College March 5-6, 7-8 444 West 3rd Street Dayton, Ohio 45402 South Area ---------- Traviss Vocational - Technical Center March 5-6, 7-8, 11-12 3225 Winter Lake Road Lakeland, Florida 33803

Brookhaven College March 19-20, 21-22, 25-26 3939 Valley View Lane Farmer's Branch, Texas 75244-4997

Saab Cars USA, Inc. March 26-27, 28-29 4405 - A Saab Drive Norcross, Georgia 30091

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.