Subject: | Service Information Regarding Sunroof Service Procedures and Serviceable Sunroof Components |
Models: | 1996-2001 Saturn S-Series sedans equipped with power sunroofs (RPO CF5) |
1997-2001 Saturn S-Series coupes equipped with power sunroofs (RPO CF5) |
The purpose of this bulletin is to:
• | Provide sunroof diagnostics with VIN breakpoints |
• | Summarize the sunroof components that can be serviced by following the service procedures in this bulletin and in the S-Series service manual. |
• | Provide new "Sunroof Drive Cable Guide Channel Inspection" and "Sunroof Actuator Mounting Bracket Replacement" procedures. |
This section of the bulletin is intended to aid in sunroof actuator (motor) diagnostics. This information is in addition to the service information available in the S-Series service manual.
MODELS AFFECTED | SYMPTOM | POSSIBLE CAUSE | PROCEDURE | ||||
---|---|---|---|---|---|---|---|
| Sunroof opens and closes but skips/hesitates when going from full open to close. | Actuator bull gear is stripped | Close sunroof and replace sunroof actuator. (Refer to the "Sunroof Actuator (Motor)" procedure in the appropriate S-Series service manual. | ||||
Sunroof only goes to vent position and makes ratcheting/clicking noise. | |||||||
Sunroof goes to full closed and makes ratcheting/clicking noise. | |||||||
Sunroof goes to full open and makes ratcheting/clicking noise. |
*2001 Saturn S-Series vehicles built after and including VIN 1Z319420 are equipped with new design sunroof actuator drive gears and are not affected by these conditions.
This section of the bulletin is intended to aid in sunroof actuator mounting bracket diagnostics. Refer to the service predictors in this bulletin for sunroof actuator mounting bracket diagnostics and replacement.
MODELS AFFECTED | SYMPTOM | POSSIBLE CAUSE | PROCEDURE | ||||
---|---|---|---|---|---|---|---|
| Sunroof glass panel is out of time on one side and will not close correctly resulting in a ratcheting noise | Sunroof actuator mounting bracket warped, causing actuator gear to catch only one cable. | Replace bracket and cable inset only. (Refer to "Sunroof Actuator Mounting Bracket Replacement" procedure in this bulletin). | ||||
Sunroof will not open to full vent height | Sunroof actuator mounting bracket warped, causing mistiming of actuator vent setting. | Replace bracket and cable insert inside bracket. Re-time actuator to module before installing. (Refer to "Sunroof Actuator Mounting Bracket Replacement" procedure in this bulletin and "Sunroof Actuator [Motor] to Module Timing" procedure in the appropriate S-Series service manual.) |
This section of the bulletin is intended to aid in sunroof module diagnostics. This information is in addition to the service information available in the appropriate S-Series service manual.
MODELS AFFECTED | SYMPTOM | POSSIBLE CAUSE | PROCEDURE | ||||
---|---|---|---|---|---|---|---|
| Sunroof goes to vent, but only one side will go to full close position. | Broken sunroof drive cable guide channel. | Replace sunroof assembly (except glass and sunshade). (Refer to "Sunroof Module Assembly" procedure in the appropriate S-Series service manual. | ||||
Sunroof goes to full open and fully forward to vent position, but only one side goes to full close. |
This section of the bulletin is intended to summarize the sunroof components that can be serviced by following the service procedures in this bulletin and in the S-Series service manual. Based on recent sunroof warranty information, it has been found that sunroof modules/sunshades have been replaced when they could have been serviced with a component.
The following sunroof components are serviceable:
Important: Sunroof glass seal is no longer serviceable
• | sunroof glass |
• | sunroof sunshade |
Important: Do not replace sunshade due to broken slide blocks. Replace slide blocks using sunshade kit.
• | sunroof sunshade slide blocks |
• | sunroof actuator (motor) |
• | sunroof cable locator blocks |
• | sunroof drive cables |
• | sunroof actuator mounting bracket |
1.1. | Open sunroof. |
1.2. | Remove locator block fastening screws. |
1.3. | Remove locator block using needle nose pliers. |
Important: If guide channel is fractured/broken, the cable end will most likely be separated from the separated from the guide channel.
• | If guide channel is broken or fractured, replace sunroof. Refer to the appropriate S-Series service manual for procedure. |
• | If guide channel is not broken or fractured, proceed to step 4 and replace cable locator blocks. Then, refer to the Sunroof Module Diagnostics" chart in this bulletin for additional diagnostics. |
Tighten
Tighten the locator block fastening screws to 2 N·m (17.5 lb ft)
• | If actuator mounting bracket is warped, proceed to step 3. |
• | If actuator mounting bracket is not warped, refer to "Sunroof Actuator Mounting Bracket Diagnostics" chart in this bulletin for additional diagnostics. |
Important: Prior to removing sunroof/sunroof actuator, make sure sunroof glass is in full closed position. this will result in proper actuator to module timing provided actuator is not operated after it is removed.
Important: Make sure sunroof actuator mounting bracket stays tight against drive tube during rivet installation.
• | If repair has resolved complaint, proceed to step 9. |
• | If repair has not resolved customer complaint, refer "Sunroof Actuator Mounting Bracket Diagnostics" chart in this bulletin for additional diagnostics. |
21306076 | ACTUATOR ASM - SUN RF |
21506011 | CABLE KIT - SUN RF ACTR (DRIVE CABLE) |
21059418 | GUIDE - SUN RF ACTR CBL (RIGHT) (CABLE LOCATOR BLOCK) |
21059419 | GUIDE - SUN RF ACTR CBL (LEFT) (CABLE LOCATOR BLOCK) |
21059913 | MODULE ASM - SUN RF (1996-2000 SEDANS) |
21059914 | MODULE ASM - SUN RF (1997-2000 COUPES) |
21306074 | MODULE ASM - SUN RF (2000-SEDANS) |
21306075 | MODULE ASM - SUN RF (2001 COUPES) |
21059928 | REINFORCEMENT ASM - SUN RF OPG (ACTUATOR MOUNTING BRACKET) |
21303329 | SUNSHADE KIT - SUN RF (INCLUDES SLIDE BLOCKS) |
2130624 | WINDOW - SUN RF |
To receive credit for this repair during the warranty period, submit a claim through the Saturn Dealer System for B2780 (Housing Assembly, Sunroof (Module) - Replace) or B2752 (Cap, Track Cover, Right - Replace) or B2753 (Cap, Track Cover, Left - Replace) or N3360 (Motor, Sunroof - Replace). If another procedure is performed, refer to the appropriate Electronic Labor Time Guide for the correct Labor Operation Code and Time.
Important: An Add Time has been added to N3360 for replacement of the motor (actuator) mounting bracket.