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Saturn Field Product Reminder - Vehicle Fix It Right the First Time Issues, Parts Restriction Information and Technical Bulletins Released in January, February and March 2004

Subject:Saturn Field Product Reminder -- Vehicle "Fix It Right the First Time" Issues, Parts Restriction Information and Technical Bulletins Released in January, February, and March 2004

Models:2004 and Prior Model Year Saturn Vehicles



In order to access this bulletin electronically, go to the SI Home Page (http://service.gm.com) and select the "Latest News" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Field Product Reminder" bulletin.

Saturn Field Product Reminder -- Vehicle Issues -- Fix It Right the First Time

Model Year(s)

Vehicle Line(s) / Condition

Do This

Don't Do This

Reference Information/Bulletin

New Issues

2002-2004

VUE with AWD - Drone Noise Between 50-75 mph

Install New rear drive module rear mount bushing assembly (P/N 22715607).

Don’t replace prop-shaft.

04-04-20-001

2003-2004

ION - Vibration and/or Grind/Growl Noise from Front End of Vehicle During Left Hand Turns

Adjust the rear trans mount.

Don’t replace the rear trans mount.

04-07-30-009

2003-2004

ION - No Crank No Start with B3033 and/or B2960 Stored in BCM History

Replace ignition switch, which includes Passlock® sensor.

Don’t replace ignition housing.

See appropriate model year Service Manual for B3033 diagnostics.

2000-2004

L-Series and VUE with 3.0 L V6 L81 Engines - P0135 and P0155

Perform oxygen sensor conditioning drive cycle.

Don’t replace oxygen sensor.

04-06-04-008

2004

VUE with 3.5 L L66 Engines - C0036

Inspect for chaffed wire on transaxle end cover.

Don’t replace EBTCM.

See appropriate model year Service Manual for C0036 diagnostics

2002-2004

L-Series with Automatic Climate Control (RPO C68) - Automatic Climate Control Overcompensation

Verify Automatic Climate Control functions and review customer information.

Replace HVAC control head.

04-01-39-001

2003-2004

ION Sedans- Turn Signal Indicator Flashing Faster Than Normal and Corresponding Front Turn Signal Bulb Inoperative

Verify that bulb(s) remain inoperative by cycling key and install harness kit.

Don't simply replace the bulb or install capacitor (outlined bulletin 03-08-42-009).

04-08-42-002

2002-2004

VUE and ION Vehicles with VT25 Transaxles- New Procedure for Torque Converter, Differential Housing, and Case Cover Assembly

Apply 3 mm bead P/N 22722716 to surface.

Don’t apply bead larger than 3 mm.

04-07-30-011

2000-2004

L-Series- Intermittent Dimming (Flickering) of Headlamps and/or Instrument Panel Lighting

Show customer bulletin 04-08-02-001.

Don’t replace generator.

04-08-42-001

2002-2004

VUE and ION Vehicles with VT25 Transaxles- No Wheel Movement in Snow or Slippery Surfaces

Install new TCM calibration.

Don’t replace transaxle components.

04-07-30-007

2003-2004

ION and VUE - With P0442 or P0440

Utilize service manual procedure and induce smoke at filler neck utilizing special tool J41415-40.

Don’t induce smoke at EVAP test port.

See appropriate model year service manual for P0440 or P0442 diagnostics.

2004

VUE with Redline Package

Review 2004 VUE Owner’s Manual for towing statements.

Don’t add towing package to VUE vehicles equipped with the Redline option.

2004 VUE Owner’s Manual

2004

VUE AWD with 3.5 L L66-RDM Clutch Drum Part Information

For 3.5 L AWD L66, use RDM clutch drum P/N 22730517.

Don’t use P/N 22714938, which should not be used for the 3.5 L AWD L66.

See parts catalog.

2004

VUE - Noise from Front End During Suspension Movement or Turning

Use chassis ears to pinpoint the source of the noise.

Don’t replace any components until the source of the noise can be pin pointed.

03-03-08-001A and 04-03-08-002

2004

VUE, ION and L300 - Noise From the Base of Antenna

Properly torque antenna to 10 N·m at PDI.

Do not hand tighten antenna at PDI.

See appropriate model year service manual.

2004

VUE, ION and L300 - Windshield Washer Freezes

Use only approved Optikleen® - Saturn P/N 01051515 mixed to a 1:1 ratio that provides protection to -25°F.

Do not mix at less than 1:1 ratio or use any product other than Optikleen® at PDI.

PDI form

Saturn Technical Bulletins Released in January, February, and March 2004

Category Type

Subject

Model(s)

Model Year(s)

Bulletin Number

Transaxle

Service Information Regarding Service Application for Automatic Transaxle Shift Solenoids

S-Series w/ RPO MP6/MP7

1991-2002

00-07-30-024A

Transaxle

Speedometer Fluctuation (Replace Input/Output Speed Sensor Assembly)

VUE

ION

w/ RPO M75/M16

2002-2004

2003-2004

04-07-30-001

HVAC

Whistle Noise at Highway Speeds with HVAC in "Recirc" Mode (Repair Sealer Skip in the HVAC Plenum Area)

S-Series

2002

04-01-38-001

Engine

Oil Leaks from Engine After Sub-Freezing Temperatures (Remove Ice/Water from Positive Crankcase Ventilation [PCV] Hose and Re-Route Hose)

VUE w/ 3.0L

2002-2003

04-06-01-001

Body & Accessories

Turn Signal Indicator Flashing Faster than Normal and Corresponding Front Turn Signal Bulb Inoperative (Install Harness Kit)

ION Sedans

2003-2004

04-08-42-002

Transaxle

Engine Flare During 2-3 Shift, Most Noticeable During Light to Moderate Acceleration (Reprogram TCM)

ION w/ RPO M43 and VIN Break

2003-2004

03-07-30-052A

Body & Accessories

Hood Latch Release Cable Frozen/Seized (Replace & Re-Route Cable)

ION Sedans & Coupes

2003

04-08-63-002

Body & Accessories

Service Manual Update Regarding the Cruise Control Inoperative/Malfunctioning Diagnostic Table

ION w/ 2.2L

2003-2004

04-08-68-001

Body & Accessories

Service Information Regarding Radio Upgrade/Downgrade Procedures

VUE & ION

2004

04-08-44-003

Body & Accessories

Front Seat Armrest Angled Down when Seat is in the Upright Position (Determine Armrest Angle)

VUE w/ VIN Break

2003-2004

04-08-50-004

Transaxle

Service Manual Update - Add Sealant to Two Upper Transmission-to-Engine Bolts

VUE w/ 3.5L

2004

04-07-30-004

Transaxle

No Wheel Movement in Snow or Slippery Surfaces (Reprogram TCM)

VUE & ION w/ RPO M75/M16

2003-2003

04-07-30-007

Transaxle

Hiss/Chirp Noise in Park or Neutral (Install New Transmission Control Module (TCM) Calibration)

VUE & ION w/ RPO M75/M16

2003-2004

04-07-30-005

Suspension

Pop/Rattle Noise from Front of Vehicle During Suspension Movement (Clean Components, Apply Retaining Compound, and Install New Nuts)

VUE w/ 3.5L w/ VIN Break

2004

04-03-08-002

Suspension

Squeak Noise from Front of Vehicle (Replace Stabilizer Bar End Links)

VUE w/ VIN Break

2002-2004

03-03-08-001A

HVAC

Auto Climate Control Overcompensation (Verify Automatic Climate Control Functions and Review Customer Information)

L-Series w/ RPO C68

2002-2004

04-01-39-001

Driveline Axle

Drone Noise Between 50-70 mph (80-120 km/h) (Install New Rear Drive Module Rear Mount Bushing Assembly)

VUE w/ RPO GQ1

2002-2004

04-04-20-001

Engine

Service Manual Update - Add Sealant to the Right Engine Mount Bracket Lower Bolt

VUE w/ 3.5L

2004

04-06-01-002

Engine

Service Engine Soon (SES) Lamp Illuminated with DTC PO135 "H02S Heater Circuit Performance Bank 1 Sensor" and/or DTC PO155 "H02S Heater Performance Bank 2 Sensor 1" (Perform Oxygen Sensor Conditioning Drive Cycle)

L-Series & VUE w/ 3.0L V6 RPO L81

2000-2004

2002-2003

04-06-04-008

Body & Accessories

Low Volume Ticking Noise, Radio Volume Resolution, Clock Not Keeping Correct Time, or CD Will Not Load/Eject (Replace Radio/Six-Disc In-Dash CD Changer Assembly)

L-Series w/VIN Break

VUE

ION w/ RPO UB2, UR9)

2002-2004

2002-2003

2003

03-08-44-019A

General Information

Service Manual Update - Revised GM Oil Life System Resetting Procedure

VUE

2004

04-00-09-001

General Information

Service Manual Update - Revised Oil Viscosity Information

VUE w/ RPO L66

2004

04-00-90-002

Brakes

ABS Telltale On, DTC C0036 Stored In Electronic Brake Control Module (EBCM) (Repair Chafed Wire to Left Front Wheel Speed Sensor)

VUE w/ RPO L66

2004

04-05-25-003

Engine/Propulsion System

(MIL) Service Engine Soon Telltale Illuminated, DTC P0606 May Be Stored (Reprogram ECM)

ION w/ VIN F - RPO L61)

2003-2004

04-06-04-010

Body and Accessories

Service Manual Update - BCM Connector C3 and C4 Illustration

ION

2003-2004

04-08-45-002

Body and Accessories

Service Support and Technical Assistance for OnStar® and/or XM® Radio

L-Series and VUE

ION

2002-2004

2003-2004

04-08-46-001

Body and Accessories

Front Seat Armrest Angled Down When Seat Is In Upright Position (Determine Armrest Angle)

VUE w/ VIN Break

2003-2004

04-08-50-004

Engine/Propulsion System

Service Information Regarding Engine Support During Removal of Right Front Engine Mount Assembly

L-Series

VUE

w/ VINs R, B -- RPO L81

2000-2004

2002-2003

04-06-01-004

Engine/Propulsion System

Service Engine Soon (SES) Lamp Illuminated with DTC P0135 "HO2S Heater Circuit Performance Bank 2 Sensor 1" and/or DTC P0155 "HO2S Heater Performance Bank 2 Sensor 1" (Perform Oxygen Sensor Conditioning Drive Cycle)

L-Series

VUE

w/ VIN R -- RPO L81

2000-2004

2002-2003

04-06-04-008

Transmission/Transaxle

Vibration and/or Grind/Growl Noise from Front End of Vehicle During Left Hand Turns (Adjust Rear Transaxle Mount)

ION

2004

04-07-30-009

Transmission/Transaxle

Anaerobic Sealant Application Requirements for VT25E Transaxle

VUE

ION

w/ RPOs M75, M16

2002-2004

2003-2004

04-07-30-011

Body and Accessories

Hood Latch Release Cable Frozen/Seized (Replace & Re-Route Cable)

ION Sedans and Coupes

2003

04-08-63-002

Body and Accessories

Service Manual Update - Hood Opening Procedure for Inoperative Hood Latch

VUE

ION

2002-2004

2003-2004

04-08-63-003

Body and Accessories

Wind and/or Whistle Noise Coming From the Outside Rearview Mirror (Replace Outside Rearview Mirror Assembly)

VUE w/ VIN Break

2002-2003

04-08-64-006

Body and Accessories

Service Manual Update Regarding the Cruise Control Inoperative/Malfunctioning Diagnostic Table

ION w/ VIN F -- RPO L61

2003-2004

04-08-68-001

Parts on Restriction at TAC (as of March 2004)

Model Year(s)

Component on Restriction

Reference Info/Bulletin/Phone Number

2004

Saturn VUE MJ7/MJ8 Automatic Transmission Assemblies

03-07-30-040

Saturn Technical Assistance Center 1-800-828-2112, prompt 1

(Canada English 800 263 7740, Canada French 800 263 7960)

2004

Saturn VUE AWD Transfer Case Assembly(RPO MJ8)

03-07-30-039

Saturn Technical Assistance Center 1-800-828-2112, prompt 1

(Canada English 800 263 7740, Canada French 800 263 7960)