Subject: | Rattle Noise from Front of Dash Area (Install Foam Shim) |
Models: | 1991-2000 Saturn S-Series vehicles built and including VIN YZ189715 |
Some customers may comment about a noise coming from the right side of the dash area when the engine is running. this noise is more noticeable when the vehicle is being lightly accelerated or when a vehicle equipped with and automatic transaxle is in Reverse or Drive with the brakes applied.
The rattle noise may be caused by the heater return pipe contacting the front of dash.
Install a foam shim between the heater return pipe and the front of the dash using the procedure in this bulletin.
1.1. | Start the engine and listen for the rattle noise. |
• | If the rattle noise can be heard coming from the right side of the dash area proceed to step 1.2. |
• | If the rattle noise cannot be heard coming from the right side of the dash area, refer to other service information for assistance in diagnosing the complaint. |
1.2. | Insert a long screwdriver between the front of dash and the heater return pipe and gently pry the heater return pipe away from the front of hash. |
• | If the noise goes away, proceed to step 2. |
• | If the noise does not go away, refer to other service information for assistance in diagnosing the complaint. |
Important: The foam shim is called "Roof Panel Pad" in the saturn S-Series Parts and Illustration Catalog. However, it can used for this repair.
21109901 - Roof Panel Pad (Foam Shim)
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer system as follows:
Case Type | Description | Labor Operation Code | Time |
---|---|---|---|
VW | Install Foam Shim Between Heater Pipe and Front of Dash | Z4106 | 0.2 hrs |