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Vibration Felt in Seatback or Armrest at Vehicle Speeds Between 48 to 89 km/h (30 to 55 mph) (Replace Propeller Shaft Center Support Bearing)

Subject:Vibration Felt in Seatback or Armrest at Vehicle Speeds Between 48 to 89 km/h (30 to 55 mph) (Replace Propeller Shaft Center Support Bearing)

Models:2002-2004 Saturn VUE Vehicles
with All Wheel Drive (RPO GQ1)
Built Prior to VIN Breakpoint 4S853184

Attention: Fixed Operations Manager and Technician


Condition

Some customers may comment on a vibration that can be felt only in the seatback or armrest.

    • In 2002-2003 model year vehicles, this condition may be most noticeable at vehicle speeds between 72 to 89 km/h (45 to 55 mph).
    • In 2004 model year vehicles with the 2.2L four-cylinder engine (RPO L61), this condition may be most noticeable at vehicle speeds between 72 to 89 km/h (45 to 55 mph).
    • In 2004 model year vehicles with the 3.5L V-6 engine (RPO L66), this condition may be noticeable at vehicle speeds between 48 to 56 km/h (30 to 35 mph).

Cause

This condition may be caused by driveline pulsations from the all wheel drive system that is transmitted through the propeller shaft center support bearing and into the seat assembly.

Correction

Verify the customer concern and, if necessary, replace the propeller shaft center support bearing. Refer to the service procedure in this bulletin.

Service Procedure

  1. Verify the customer comment by evaluating the vehicle at the affected speed.
  2. Temporarily remove the propeller shaft (propshaft), by following the approved service procedure in the appropriate Service Manual.
  3. • For 2002-2003 Saturn VUE vehicles, refer to "Propeller Shaft - Removal" procedure in the 2002-2003 Saturn VUE Chassis Service Manual, Vol. I (SI Document ID #1232418).
    • For 2004 Saturn VUE vehicles, refer to "Propeller Shaft Replacement" procedure in the Driveline/Axle section of the 2004 Saturn VUE Service Manual, Vol. 1 (SI Document ID #1232418).
  4. Re-evaluate the vehicle with the propshaft removed.
  5. • If some vibration is still present, inspect the chassis to determine the sources of the vibration and repair as needed.
       - For 2002-2003 Saturn VUE vehicles, refer to "Vibration Complaint Tire-Wheel-Hub Related" procedures in the 2002-2003 Saturn VUE Chassis Service Manual (SI Document ID #714779 and 1232075).
       - For 2004 Saturn VUE vehicles, refer to "Vibration Analysis - Tire and Wheel" and "Vibration Analysis - Hub and/or Axle Input" procedures in the General Information section of the 2004 Saturn VUE Service Manual, Vol. 1 (SI Document ID #714779 and 1270848).
    • If the vibration is completely eliminated when the propshaft has been removed from the vehicle, replace the center support bearing by following the approved service procedure in the appropriate Service Manual.
       - For 2002-2003 Saturn VUE vehicles, refer to "Center Bearing Removal and Installation" procedures in the 2002-2003 Saturn VUE Chassis Service Manual, Vol. I (SI Document ID #1219181 and 1219195).
       - For 2004 Saturn VUE vehicles, refer to "Center Bearing Removal and Installation" procedures in the Driveline/Axle section of the 2004 Saturn VUE Service Manual, Vol. 1 (SI Document ID #1219181 and 1219195).
  6. Reinstall the propshaft by following the approved service procedure in the appropriate Service Manual.
  7. • For 2002-2003 Saturn VUE vehicles, refer to "Propeller Shaft - Installation" procedure in the 2002-2003 Saturn VUE Chassis Service Manual, Vol. I (SI Document ID #1232418).
    • For 2004 Saturn VUE vehicles, refer to "Propeller Shaft Replacement" procedure in the Driveline/Axle section of the 2004 Saturn VUE Service Manual, Vol. 1 (SI Document ID #1232418).
  8. Verify that the vibration has been eliminated.

Parts Information

Part Number

Description

10383958

Bearing Kit - Prop Shf

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for F1295 (Bracket, Driveline Support - Replace).