Subject: | Vibration Felt in Seatback or Armrest at Vehicle Speeds Between
48 to 89 km/h (30 to 55 mph) (Replace Propeller Shaft Center Support Bearing) |
Models: | 2002-2004 Saturn VUE Vehicles |
| with All Wheel Drive
(RPO GQ1) |
| Built Prior to VIN Breakpoint 4S853184 |
Attention: | Fixed Operations Manager and Technician |
Condition
Some customers may comment on a vibration that can be felt only in the seatback
or armrest.
• | In 2002-2003 model year vehicles, this condition may be most noticeable
at vehicle speeds between 72 to 89 km/h (45 to 55 mph). |
• | In 2004 model year vehicles with the 2.2L four-cylinder engine (RPO L61),
this condition may be most noticeable at vehicle speeds between 72 to 89 km/h (45
to 55 mph). |
• | In 2004 model year vehicles with the 3.5L V-6 engine (RPO L66), this condition
may be noticeable at vehicle speeds between 48 to 56 km/h (30 to 35 mph). |
Cause
This condition may be caused by driveline pulsations from the all wheel drive
system that is transmitted through the propeller shaft center support bearing and
into the seat assembly.
Correction
Verify the customer concern and, if necessary, replace the propeller shaft center
support bearing. Refer to the service procedure in this bulletin.
Service Procedure
- Verify the customer comment by evaluating the vehicle at the affected
speed.
- Temporarily remove the propeller shaft (propshaft), by following the approved
service procedure in the appropriate Service Manual.
• | For 2002-2003 Saturn VUE vehicles, refer to "Propeller Shaft -
Removal" procedure in the 2002-2003 Saturn VUE Chassis Service Manual,
Vol. I (SI Document ID #1232418). |
• | For 2004 Saturn VUE vehicles, refer to "Propeller Shaft Replacement"
procedure in the Driveline/Axle section of the 2004 Saturn VUE Service Manual, Vol.
1 (SI Document ID #1232418). |
- Re-evaluate the vehicle with the propshaft removed.
• | If some vibration is still present, inspect the chassis to determine the
sources of the vibration and repair as needed. |
- | For 2002-2003 Saturn VUE vehicles, refer to "Vibration Complaint
Tire-Wheel-Hub Related" procedures in the 2002-2003 Saturn VUE Chassis Service Manual
(SI Document ID #714779 and 1232075). |
- | For 2004 Saturn VUE vehicles, refer to "Vibration Analysis - Tire
and Wheel" and "Vibration Analysis - Hub and/or Axle Input" procedures
in the General Information section of the 2004 Saturn VUE Service Manual, Vol. 1 (SI
Document ID #714779 and 1270848). |
• | If the vibration is completely eliminated when the propshaft has been
removed from the vehicle, replace the center support bearing by following the approved
service procedure in the appropriate Service Manual. |
- | For 2002-2003 Saturn VUE vehicles, refer to "Center Bearing
Removal and Installation" procedures in the 2002-2003 Saturn VUE Chassis
Service Manual, Vol. I (SI Document ID #1219181 and 1219195). |
- | For 2004 Saturn VUE vehicles, refer to "Center Bearing Removal and
Installation" procedures in the Driveline/Axle section of the 2004 Saturn VUE
Service Manual, Vol. 1 (SI Document ID #1219181 and 1219195). |
- Reinstall the propshaft by following the approved service procedure in
the appropriate Service Manual.
• | For 2002-2003 Saturn VUE vehicles, refer to "Propeller Shaft -
Installation" procedure in the 2002-2003 Saturn VUE Chassis Service Manual,
Vol. I (SI Document ID #1232418). |
• | For 2004 Saturn VUE vehicles, refer to "Propeller Shaft Replacement"
procedure in the Driveline/Axle section of the 2004 Saturn VUE Service Manual, Vol.
1 (SI Document ID #1232418). |
- Verify that the vibration has been eliminated.
Parts Information
Part Number
| Description
|
10383958
| Bearing Kit - Prop Shf
|
Claim Information
To receive credit for this repair during the warranty coverage period, submit
a claim through the Saturn Dealer System for F1295 (Bracket, Driveline Support - Replace).