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Saturn Field Product Reminder - Vehicle Fix It Right the First Time Issues and Parts Restriction Information for April, 2006

Subject:Saturn Field Product Reminder -- Vehicle "Fix It Right the First Time" Issues and Parts Restriction Information for April, 2006

Models:2007 and Prior Saturn Vehicles



In order to access this bulletin electronically, go to the Service Information (SI) Home Page and select the "Latest News" icon. The documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Field Product Reminder" bulletin.

Vehicle Issues -- Fix It Right the First Time

Model Year(s)/ Vehicle Line

Condition

Do This

Don't Do This

Reference Information/ Bulletin

2005-06 Relay

2006 ION, VUE

2007 Sky

Ordering U1C, US8, and US9 radios for 2005-06 Relay, 2006 ION, VUE, 2007 Sky

Call authorized Electronic Service Centers (ESC) to exchange radios for affected models/RPOs.

Don't call the PQC or order a new radio from Saturn Service Parts Operations for affected models/RPOs.

05-08-44-007B

2002-2006 VUE

2003-2006 ION

Reduced power steering assist during extended max rotation usage

Review normal operating characteristics, including overload protection mode.

Don't replace the EPS components.

06-02-32-002A

2006 ION, VUE

Poor audio quality when listening to FM radio

Reprogram radio using SPS (SSS).

Don't replace radio.

06-08-44-016

2006 ION, VUE

No sound from radio but display works

Pull fuse, follow SI diagnostics.

Don't replace radio.

PIT3888B

2006 ION, VUE

Can't set time on radio clock

Turn vehicle and radio on before setting time/date.

Don't replace radio.

06-08-44-004

2006 ION, VUE

Radio setup after radio install (all radios)

Use Saturn Service Stall system to configure the radio to vehicle.

Don't return the vehicle to customer after radio installation without configuring the radio with SSS.

PIT3716

2007 Sky

Rear tire contact with the inner fender

Install plastic rivet in inner fender.

Don’t replace the inner fender or perform rear suspension alignment.

06-08-65-001

2007 Sky

Damage to front fenders

Follow SI procedures for lifting vehicle.

Don't lift vehicle until clearance between fender and hoist is verified.

"Lifting and Jacking the Vehicle" in SI

2007 Sky

Passenger side air bag trim cover is not flush with I/P

Reinstall the air bag so the air bag trim cover is flush with the I/P pad.

Don't replace the air bag.

PIC3928

2007 Sky

Driveline clunk

Inform the owner of normal characteristics of the driveline.

Don't replace any driveline components unless indicated by SI diagnostics.

05-07-29-005A

2007 Sky

Hood/door paint damage

Close both doors before closing the hood.

Don't close the hood before closing the doors if the door(s) is in the first detent.

PIC3979

2007 Sky

Radio audio pop, distortion, or bleed

Reprogram the radio with new calibrations available in April, 2006.

Don't replace the radio.

06-08-44-007A

2006 ION with 2.4L LE5

DTC P1516 or P1682 falsely set

Reprogram ECM using SPS (SSS).

Don't replace any sensors or ECM.

06-06-04-018

2003-2006 ION

No crank or no start, DTC B2960 and/or B3033 set

Verify that the ignition switch has been replaced.

Don't replace the BCM before checking the ignition switch.

04-08-45-005D

2006 ION

Material buildup on inside of front rotors

Turn the rotor to remove buildup.

Don't replace the front rotors.

05-05-22-002

2006 Relay

Intermittent extended crank time, starter motor may not disengage after engine start

Reprogram the PCM using SPS (SSS).

Don't replace the starter motor.

05-06-04-076B

2005 Relay with US8/US9 radios

Presets change or audio lost

Set the radio to alternate frequency (AF) to OFF.

Don't replace the radio.

05-08-44-019

2004-2006 VUE

Transaxle shift lag or hesitation during initial warm-up

Inform customer of normal characteristic.

Don't attempt any repair for this condition.

06-07-30-009

2005 VUE

Fuel gauge incorrect/inoperative, SES lamp on w/DTC P0463 set

Inspect the secondary fuel sender connection and replace the primary fuel pump module if necessary.

Don't replace the fuel sender card, IP cluster, or reprogram the ECM/PCM.

05-06-04-075

2002-2006 VUE

Windnoise from top of windshield

Review bulletin 06-08-58-002, replace the windshield upper reveal molding, if necessary).

Don't replace the windshield.

06-08-58-002

2005 VUE

Sunroof will not close

Replace the sunroof control module.

Don't replace the sunroof assembly, sunroof motor, or switch.

05-08-67-010

2006 VUE

SIR code B0092 or PPSS code 52 set

Check the seat back (heated seat) 4-way connector for intermittent contact.

Don't replace the PPS sensor.

PIT3723

2005-2006 VUE

Intermittent poor AC performance or vapor from vents

Verify that the temperature sensor cavity is packed with thermal grease.

Don't replace the TXV.

PIT3689

Saturn Field Actions and Service Bulletins Released in April, 2006

To view a list of Saturn field actions and service bulletins published recently, go to the Service Information (SI) home page and select the "Latest News" icon. Choose the desired range of weeks from the "Weeks" menu, then choose Saturn from the "Make" menu.

Parts on Restriction at TAC (as of April, 2006)

Model Year(s)

Component on Restriction

Reference Info/Bulletin/Phone Number

2003-2006 ION, VUE

2004-2005 L-Series

2005-2006 Relay

2007 Sky

OnStar Generation 5 and 6 Vehicle Communication Interface Modules (VCIM)

Bulletin 03-08-46-004B, GM Technical Assistance Center 1-877-446-8227 (in Canada, 1-800-263-7740 (English) or 1-800-263-7960 (French))

2004-2007 Saturn Vehicles

XM Digital Radio Receiver

Bulletin 03-08-44-022C, GM Technical Assistance Center 1-877-446-8227 (in Canada, 1-800-263-7740 (English) or 1-800-263-7960 (French))