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Clunk Noise While Driving Vehicle in Reverse

Subject:Clunk Noise While Driving Vehicle in Reverse (Perform Powertrain Mount Balance Procedure)

Models:2002 Saturn VUE vehicles equipped with V6 (L81) engines



Condition

Some customers may comment about a clunk noise from the lower rear engine compartment area while accelerating in reverse.

Cause

This condition may be caused by excessive fore and aft movement of the front powetrain mount.

Correction

To correct this condition adjust the engine mount pre-loads. Refer to Powertrain Mount Balance procedure in this bulletin.

Powertrain Mount Balance Procedure

Caution: Make sure vehicle is properly supported and squarely positioned on the hoist. To help avoid personal injury when a vehicle is on a hoist, provide additional support for the vehicle opposite from which components are being removed.

  1. Raise vehicle

  2. Object Number: 928767  Size: SH
  3. Loosen both front and rear mount-through bolts (do not remove).

  4. Object Number: 928736  Size: SH
  5. Loosen cradle-to-rear mount bolts (do not remove).
  6. Lower vehicle.
  7. Shake powertrain vigorously (front-to-rear) and allow powertrain to settle.
  8. Raise vehicle.
  9. Tighten cradle-to-rear mount bolts.
  10. Tighten
    Tighten the cradle-to-rear mount bolts to 50 N·m (37 lb ft).


    Object Number: 928736  Size: SH
  11. Tighten rear mount-through bolt.
  12. Tighten
    Tighten the rear mount-through bolt to 110 N·m (81 lb ft).


    Object Number: 928767  Size: SH
  13. Tighten front mount-through bolt.
  14. Tighten
    Tighten the front mount-through bolt to 110 N·m (81 lb ft).

  15. Lower vehicle.
  16. Verify repair.

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for J1953 (Mount, Powertrain [Eng/Trans]-Rebalance/Adjust. An "add time" condition is provided should it be necessary to replace the mount.