Subject: | Retailer Installed Accessory (RIA) Luggage Carrier Exhibits a Slow Speed Flutter and/or High Speed Whistle Noise (Replace Luggage Carrier Slats) |
Models: | 2002-2004 Saturn VUE Vehicles |
with Retailer Installed Accessory Luggage Carriers |
Attention: | General Manager, Fixed Operations Manager, Parts Manager, Technician |
Some customers may comment on a low speed (40-56 km/h [25-35 MPH]) flutter noise and/or a high speed (89-113 km/h [55-70 MPH]) whistle noise. This condition may be more noticeable when the front cross bar is installed in the front luggage carrier rail assemblies' second fastener position (from the front of the vehicle).
The luggage carrier rubber slat may not fit tightly into the cross bar groove. This may allow airflow to lift the slat slightly, creating either the flutter or whistle noise.
Replace the luggage carrier slats with P/N 22731380, which fits tighter into the cross bar channel. Refer to the service procedure in this bulletin.
Important: Using a silicone-based spray is necessary to aid in the installation of the new luggage carrier slats. Apply a liberal coating to the underside of the slat and into the channel sides of the cross bar prior to performing Step 3.
Important: When working on a vehicle with one of the additional carrier packages available, it may be necessary to cut the slat into several different length pieces to fit the carrier package installed on the vehicle. Cut the slat to the length needed to fit tightly between each attachment and end cap, leaving no exposed channel area in the cross bar. When necessary to cut the slats, follow the same installation procedure in Step 3.
Important: To help minimize the normal wind rush noise that is generated by a roof rack, the front cross bar should only be installed into the third attachment point from the front of the vehicle. The rear cross bar can be installed in either the fourth, fifth or sixth attachment point from the front of the vehicle.
Part Number | Description |
---|---|
22731380 | SLAT - LUGGAGE CARRIER |
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for B2942 (Luggage Rack Components, Bracket and/or Bar (Rail) - Replace) using Case Type PW.