Subject: | Remote Keyless Entry (RKE) Transmitter Range Poor (Relocate Radio Ground Strap) |
Models: | 2002-2003 Saturn VUE Vehicles |
Built Up To and Including VIN Breakpoint 3S910007 |
Attention: | Technician |
Some customers may comment they are not able to operate their RKE unless they are close to the vehicle. The operating range of the RKE should be up to 32 ft (10 m).
The radio ground strap which runs from the back of the radio down to the H-brace bracket at the instrument panel fuse block may coil itself up on top of the body control module (BCM) (which is located just under the radio). By having this extra wire at the BCM area, the RKE signal from the transmitter may be interrupted causing a reduction in operating range.
Remove slack from the radio ground strap. This will allow the ground strap to run perpendicular to the BCM which does not cause any RKE signal deterioration.
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for N6478 (Wiring and/or Connector, Radio Ground Strap, Splice Pack/Grounds - Repair).