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Creaking Noise from Rear of Vehicle While Driving

Subject:Creaking Noise from Rear of Vehicle While Driving (Replace and Secure all Four Insulators to Rear Coil Springs) -- Due to a change in coil spring orientation and a new coil spring insulator P/N 22705168, this bulletin has been revised and supersedes bulletin 02-T-14 which should be discarded.

Models:2002 Saturn VUE vehicles up to and including VIN 2S825308



Condition

Some customers may comment about a creaking noise coming from the right or left rear of the vehicle while driving.

Cause

This condition may be caused by a dislodged coil spring insulator from a seated position during installation, allowing metallic contact of the coil spring to seat.

Correction

To correct this condition, replace upper and lower coil spring insulators (both sides of vehicle) with new coil spring insulator P/N 22705168. Secure insulators to coil springs and reinstall springs ensuring that part number identification tape located on the coil spring is oriented inboard of the vehicle and at the top of the spring. Refer to service procedure in this bulletin.

Service Procedure

Removal

Caution: Make sure vehicle is properly supported and squarely positioned on the hoist. To help avoid personal injury when a vehicle is on the hoist, provide additional support for the vehicle opposite from which components are being removed.

  1. Raise vehicle.

  2. Object Number: 928802  Size: SH
  3. Remove wheel and tire.
  4. Important: Hold stabilizer link with wrench to avoid damage to stabilizer link.

  5. Remove stabilizer link to lower control arm nut.

  6. Object Number: 928818  Size: SH
  7. Securely position a screw type jack stand under lower control arm. Using the jack stand, apply a small force to assist with bolt removal.

  8. Object Number: 928822  Size: SH
  9. Remove lower shock absorber bolt.

  10. Object Number: 928825  Size: SH
  11. Remove lower control arm to knuckle bolt.
  12. Caution: Lower jack stand slowly to avoid personal injury.

  13. Using jack stand slowly unload coil spring.

  14. Object Number: 929563  Size: SH
  15. Remove coil spring and spring insulators.

Installation

Notice: Inspect coil spring for abrasion. If the black protective coating on coil spring is worn through, replace the spring.


    Object Number: 936190  Size: SH
  1. Fully seat new top and bottom coil spring insulators to the spring.

  2. Object Number: 936198  Size: SH

    Important: There are six slots molded into the insulator. When securing the insulator, use slot as shown in illustration (second slot in the clockwise direction closest to the end of the coil spring) and position a tie strap at that location around insulator and spring. Snug the tie strap by hand and cut off any excess. Install second straps 180° from the first.

  3. Using 1/8 x 6 in. plastic tie straps, secure insulator to coil spring using two straps on top and two straps on the bottom for each spring.
  4. Important: Ensure that part number identification tape located on the coil spring is oriented inboard of the vehicle and at the top of the spring.

    Important: Silicon spray lubricant can be used on the insulator to lower control arm contact area to assist with installation.

  5. Install coil spring with insulators onto lower control arm.

  6. Object Number: 928818  Size: SH

    Notice: Ensure coil spring is properly seated.

  7. Reposition screw type jack stand under lower control arm and slowly raise control arm towards knuckle. While aligning upper coil spring onto its seat, ensure the ID tape is oriented inboard of the vehicle and at the top of the spring.

  8. Object Number: 928825  Size: SH

    Important: Bolt head must face towards rear of vehicle.

  9. Align lower control arm to knuckle, insert bolt, install new nut and tighten.
  10. Tighten
    Tighten the lower control arm to the knuckle bolt to 110 N·m (81 lb ft).

    Notice: Tie straps must be removed to ensure noise does not persist.

  11. Cut and remove all tie straps from upper and lower coil spring locations.

  12. Object Number: 930244  Size: SH
  13. Align shock absorber to lower control arm mount, insert bolt and tighten.
  14. Tighten
    Tighten the lower control arm bolt to 110 N·m (81 lb ft).


    Object Number: 930250  Size: SH
  15. Install jounce bumper nut and tighten.
  16. Tighten
    Tighten the jounce bumper nut to 63 N·m (46 lb ft).


    Object Number: 928802  Size: SH

    Notice: Hold stabilizer link with wrench to avoid damage to the link.

  17. Position stabilizer link to lower control arm, install nut and tighten.
  18. Tighten
    Tighten the stabilizer link to lower control arm to 15 N·m (11 lb in).

  19. Position wheel and tire onto hub, install wheel nuts and tighten in a criss-cross pattern.
  20. Tighten
    Tighten the wheel nuts to 125 N·m (92 lb ft).

  21. Repeat procedure for other side of vehicle.
  22. Lower vehicle from hoist.

Parts Requirements

Part Number

Description

Qty

22705168

Insulator-RR SPR LWR

4 per vehicle

Claim Information

To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for E5027 (Spring, Rear Coil, Both - R&R or Replace), refer to the appropriate Electronic Labor Time Guide for the correct Labor Operation Code and Time.