Subject: | Inoperative HVAC Rear Defrost, Recirc, or Air Condition (AC) Mode switches and/or Reduced or No Airflow from Vents (Calibrate HVAC Module Controller and/or Inspect C1 HVAC Controller Connector) |
Models: | 2002-2004 Saturn VUE Vehicles |
Attention: | Technician |
Customers may comment that one or both of the following conditions exist:
• | Condition 1 - The HVAC controller rear defrost, recirc, and/or A/C switch is inoperative. |
• | Condition 2 - Reduced or no airflow from outlets and/or selected HVAC modes are inoperative when the HVAC blower motor is on. |
The cause may be one of the following:
• | Cause for Condition 1 - HVAC controller C1 connector is not fully inserted. |
• | Cause for Condition 2 - HVAC controller out of calibration or C1 connector is not fully inserted. |
• | Correction for Condition 1 - Remove control head and ensure the C1 connector is fully inserted. |
• | Correction for Condition 2 - Re-calibrate the controller and retest. If concern is not resolved, remove controller and ensure C1 connector is fully inserted. |
Condition 1 - The HVAC controller rear defrost, recirc, and/or A/C switch is inoperative.
To inspect the C1 (20-way black) HVAC controller connector, perform the following:
HVAC Controller/Radio Bezel Removal
HVAC Controller/Radio Bezel Installation
Tighten
Tighten the storage compartment screws to 2.2N·m(22 in-lbs).
Condition 2 - Reduced or no airflow from outlets and/or selected HVAC modes are inoperative with HVAC blower motor on.
For HVAC Controller Calibration, perform the following:
Important: Any time an HVAC module mode actuator or HVAC controller is replaced, the HVAC controller will need to be calibrated to ensure proper air distribution.
• | A/C and RECIRC button LEDs will flash while this calibration is taking place. |
• | Calibration will take anywhere between 10 to 30 seconds depending on battery voltage. |
• | LEDs will quit flashing when calibration is complete. |
To inspect C1 (20-way black) HVAC Controller Connector for Condition 2, refer to the HVAC Controller/Radio Bezel Removal and Installation procedures contained in this bulletin.
To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System for D0362 (Control Assembly, A/C - Replace) or D4707 (Module or Assembly, HVAC Control Head - Reprogram).