As the owner of a new Suzuki vehicle, you are automatically enrolled in the Suzuki Roadside Assistance program. Contact Suzuki's Roadside Assistance toll-free at 1-800-XXX-XXXX . Roadside Assistance Representatives are available 24 hours a day, 365 days a year.
We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:
| • | Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. |
| • | Lock-out Service: To ensure security, the driver must present personal identification before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. |
| • | Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling crash. Winch-out assistance when the vehicle is mired in sand, mud, or snow. |
| • | Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inflated, is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. |
| • | Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. |
In many instances, mechanical failures are covered under Suzuki's Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative:
| • | Your name, home address, and home telephone number |
| • | Telephone number of your location |
| • | Location of the vehicle |
| • | Model, year, color, and license plate number of the vehicle |
| • | Mileage, Vehicle Identification Number (VIN), and delivery date of the vehicle |
| • | Description of the problem |
Suzuki reserves the right to limit services or reimbursement to an owner or driver when, in Suzuki's judgement, the claims become excessive in frequency or type of occurrence.
Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Suzuki reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
