CONDITION: Some customers may comment about rattles and squeaks in instrument panel.
CAUSE: Instrument panel retainers may have been over-torqued, or aligning tabs have caused location points to crack or break when installing I/P upper trim panel.
CORRECTION: Install I/P Cover Upper Bracket.
1. Remove I/P bolt caps by carefully prying with a small flat head screwdriver.
2. Remove I/P upper trim panel screws.
3. Use a screwdriver to lift I/P upper trim panel to disengage clips at rear edge.
4. Pull I/P upper trim panel rearward, out of clips at the bottom of windshield and remove.
5. Remove I/P lower pad assembly trim bolts from rear of instrument panel.
6. Using a hacksaw, cut off the right and left locator pins from the I/P upper trim panel.
7. Using a hacksaw blade, cut off the right and left side top surfaces of the I/P lower pad assembly attachment brackets. Make sure to cut at cut-line locations shown.
8. Install I/P cover upper brackets (P/N 21038348-right side, P/N 21038347-left side) and tighten bolts. Torque after verifying alignment to I/P upper trim panel.
Torque: 6 N-m (53 in - lbs)
9. Install I/P upper trim panel by inserting into clips at windshield and snapping rear of panel into position.
10. Install I/P upper trim panel screws.
Torque: 2.5 N-m (22 in - lbs)
11. Install I/P bolt caps.
PARTS REQUIREMENTS: 21038347 Bracket-I/P Cover Upper - Left 21038348 Bracket-I/P Cover Upper - Right
CLAIM INFORMATION: To receive credit for this repair during the warranty coverage period, submit a claim through the Saturn Dealer System as follows:
Labor Case Operation Type Description Code Time ----------------------------------------------------- VW Install I/P Cover Upper T9690 0.8 hrs Brackets
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.