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For 1990-2009 cars

Squeaks or Rattles from Rear Liftgate

Subject:Squeaks or Rattles from Rear Liftgate (Install New Rear Liftgate Wedge Assemblies and Liftgate Body Side Hinge Anchor Plates)

Models:1993-1994 Saturn wagons built before and including VIN RZ282931.



Condition:

A squeak or rattle may develop at the rear liftgate wedge assemblies and liftgate body side hinge anchor plate.

Cause:

This condition may be caused by the liftgate body side hinge anchor plates rubbing against the rear liftgate wedge assemblies.

Correction:

Drive the vehicle to verify that the vehicle has this condition. If the condition exists, replace the rear liftgate wedge assemblies and liftgate body side hinge anchor plates according to the procedure in this bulletin.

Procedures


    Object Number: 881951  Size: SH
  1. Open the rear liftgate.
  2. Using a Phillips head screwdriver, remove the 2 Phillips screws retaining both liftgate wedge assemblies to the liftgate and discard.
  3. Remove the rear liftgate wedge assemblies and liftgate side wedge spacers, if present, and discard.
  4. Notice: Fastener Notice

    Important: The new design rear liftgate wedge assemblies do not require liftgate side wedge spacers.

  5. Position the new rear liftgate wedge assemblies P/N 21097410 RH 21097411 LH to the vehicle and install with Phillips screws P/N 11509237.
  6. Tighten
    Tighten the screws to 3 N·m (27 lb in).


    Object Number: 877945  Size: SH
  7. Remove the 3 screws in the top of the rear end trim finish panel assembly (sill molding).
  8. Pull upward on the rear end trim finish panel assembly at the clip locations and remove it from the vehicle.

  9. Object Number: 880103  Size: SH
  10. Using a drill with a 7 mm drill bit, drill out the rivets retaining both liftgate body side hinge anchor plates to the vehicle.
  11. Using a flexible magnet, remove the 4 mandrels left over from the removed rivets by inserting the magnet into the square holes located on each side of the rear end panel assembly.

  12. Object Number: 880036  Size: SH
  13. Position the new liftgate body side hinge anchor plates, P/N 21097010 to the vehicle and install with new liftgate plate rivets P/N 21094751
  14. Vacuum the rear of the vehicle to remove all metal shavings.

  15. Object Number: 877945  Size: SH
  16. Align the rear end trim finish panel assembly clips to the holes and push on the panel at the clip locations.
  17. Install the 3 screws in the top of the rear end trim finish panel assembly.
  18. Drive the vehicle to verify that the condition has been repaired.

Parts Requirements:

Part Number

Description

21097410

Wedge Assembly -- Liftgate (RH Side)

21097411

Wedge Assembly -- Liftgate (LH Side)

21097010

Plate -- Liftgate Body Side Hinge Anchor

21094751

Rivet -- Liftgate Wedge Plate (4 required)

11509237

Screws (4 required)

CLAIM INFORMATION

To receive credit for this repair, submit a claim through the Saturn Dealer System as follows:

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Case Type

Description

Labor Operation Code

Time

--

VW

Install New Liftgate Wedge Assemblies and Liftgate Body Side Hinge Anchor Plates

T9668

0.50 hrs