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For 1990-2009 cars

FIFTEEN DAY CORE TECHNICAL TRAINING

SUBJECT: Fifteen Day Core Technical Training

TO: Saturn Fixed Operation Managers

In the spirit of continuous improvement, Service Technical Training has restructured the technical training course conducted in Spring Hill for Retail Technicians. The course, formerly consisting of a ten - day and a five - day program, now consists of one fifteen-day session.

This change, agreed upon by the FTF and FOT, is necessary for several reasons, including:

0 The current program, in its modularized structure, does not have room to add new information, such as 1994 new model changes, without extending the length.

0 With the current format of two programs, we can only conduct two classes simultaneously in the Spring Hill training center, limiting our capacity.

When implemented July 12, 1993, this new program will offer the following advantages:

0 The new program will be fully integrated, as opposed to modularized. For example, electrical theory and practice will be followed by practical work on electrical circuits of various vehicle systems to enhance understanding and provide more practice. (Currently, ABS electrical is covered in the Brakes module, SIR electrical in the SIR module, etc.) This change gains valuable time throughout the program while enhancing the technician's learning experience.

0 The new program will allow 1994 (and possibly 1995) new model changes to be integrated without further increasing the length of the program.

0 The new program will allow us to conduct three classes concurrently in our present facility, thus increasing our capacity to train technicians by 50 percent, without facility expansion.

0 The new program will provide the technician with an understanding of the entire Saturn vehicle in one trip to Spring Hill, saving air fare and other travel expenses.

This new program will begin with the July 12, 1993 session. All classes conducted after that date will be in the new structure. The course is still performance based with written and performance tests conducted throughout. The course must be taken in its entirety, there is no option to take it in sections. The schedule is currently available through the Retail Training Scheduling Team.

Special Automatic Transaxle (4882) classes will be scheduled periodically to accommodate those technicians who have completed the ten-day core training. Watch the training schedule for the dates.

An overview of the subjects covered are listed below for your information.

SERVICE TECHNICAL TRAINING 15 - DAY CORE TRAINING

Day 1 Product introduction and familiarization, service literature, body features, wind and water leak diagnosis and repair

Day 2 Body features (continued), electrical theory, principals and systems

Day 3 Electrical systems (continued), SIR

Day 4 SIR (continued), HVAC

Day 5 HVAC (continued)

Day 6 Suspension and basic brakes, wheel alignment, ABS

Day 7 ABS (continued), precision measurement, metrics, engine mechanical

Day 8 Engine mechanical (continued), manual transaxle theory and disassembly, final drive

Day 9 Manual transaxle (continued), and automatic transaxle theory and disassembly

Day 10 Automatic transaxle (continued)

Day 11 Powertrain management, fuel and ignition systems

Day 12 Powertrain management (continued), transaxle driveability, adaptive reports

Day 13 Powertrain management (continued), Service Stall System (SSS) and PDT

Day 14 SSS/PDT (continued), adaptive reports, special tools

Day 15 Narrated plant tour, final testing

There will be written and performance tests throughout the fifteen days, generally at the conclusion of major topics, as well as a final exam on the last day. Testing will consist of answering multiple choice questions as well as performing actual diagnostic and repair operations on mock-up boards, training aids, and live vehicles, using the tools and equipment covered in the course.

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.