Step | Action | Values | Yes | No |
---|---|---|---|---|
1 | Did you review the General Description and perform the necessary inspections? | -- | Go to Step 2 | |
2 | Road test the vehicle in order to verify the customer's complaint. Does the vehicle operate normally? | -- | System OK | Go to Step 3 |
3 |
Did you find and correct the condition? | -- | Go to Step 6 | Go to Step 4 |
4 | Road test the vehicle to verify the location of the wheel bearing noise. Did you locate the source of the wheel bearing noise? | -- | Go to Step 5 | Go to Step 2 |
5 | Replace the wheel bearing. Refer to Front Wheel Bearing and Hub Replacement or Rear Wheel Bearing and Hub Replacement. Did this complete the repair? | -- | Go to Step 6 | -- |
6 | Road test the vehicle to verify the repair. Does the vehicle operate normally? | -- | System OK | Go to Step 3 |