The shaft assembly is damaged.

Repair or replace the shaft as needed. Refer to the appropriate procedure from the following list:

The shear bolts are damaged.

Replace the shear bolts.

The housing assembly is damaged.

Replace the housing assembly.

The brake transmission shift interlock (BTSI) system is damaged.

Repair or replace the BTSI as needed. Refer to Automatic Transmission Shift Lock Control Disassemble - Off Vehicle or Automatic Transmission Shift Lock Control Assemble - Off Vehicle .

The ignition switch assembly is damaged.

Replace the ignition switch assembly. Refer to the appropriate procedure from the following list:

The park lock cable is not adjusted properly.

Adjust the park lock cable. Refer to the appropriate procedure in Parking Brake from the following list:

The shift lever is not in the P position.

Place the gear shift in the P position.

The key is incorrect, bent, or twisted.

Replace the key. Refer to Key and Lock Cylinder Coding in General Information.