Technical Service Bulletins

2008-09-29: Eliminating Unwanted Odors in Vehicles (00-00-89-027E)
2008-09-29: Navigation Radio Diagnostic Questionnaires for Warranty Exchanges Through PQC Parts Restriction Process -For Navigation Radios with AM, FM, XM, CD, DVD, NAV, GPS, MP3, USB,Audio, Display, Map Concerns (08-08-44-010D)
2008-09-26: Odometer Servicing When The Odometer Cannot be Set to the Actual Mileage - keywords cluster ipc mile program (PIT4720)
2008-09-25: Updated Warranty and Goodwill Exchange Program for Electronic Products (08-08-44-029)
2008-09-22: Electronic Exchange Program Changes (03-00-89-013D)
2008-09-19: Information Required Before Ordering A New OnStar VCIM For A DTC B1000 - keywords blue button communication message no noconnect operation (PIC4600A)
2008-09-18: DVD Navigation Update Program, AVN Software Update Discs and Ordering Information (06-08-44-012C)
2008-09-15: Information on Discoloration, Blistering, Peeling or Erosion of Various Exterior Emblems Including the Chevy Bowtie (06-08-111-004A)
2008-09-05: Headlamp Lens Overheating When Covered and Chemical Damage to Exterior Polycarbonate Headlamp Lenses (02-08-42-001C)
2008-08-29: Car and Truck Fix It Right the First Time Issues (08-00-89-029A)
2008-08-29: Requirements for Changing Tire and Wheel Assemblies - New Vehicle Placard (U.S. and Canada Only) (07-03-10-016C)
2008-08-28: Information on Inadvertent Steering Wheel Control (SWC) Button Press Causing Radio Anomalies) (08-08-44-028)
2008-08-27: New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period (02-00-89-014E)
2008-08-26: SES Light and DTC P0230 (PIP4462)
2008-08-25: Repair Information for Reconnection of Rear Window Defroster Contact or Tab (03-08-48-006E)
2008-08-22: Navigation Radio Diagnostic Questionnaires for Warranty Exchanges Through PQC Parts Restriction Process (For Navigation Radios with AM, FM, XM, CD, DVD, NAV, GPS, MP3, USB, Audio, Display, Map, Noise) (08-08-44-010B)
2008-08-14: Information on Aftermarket Device Interference with OnStar Diagnostic Services (08-08-46-004)
2008-08-11: Informaiton on Refurbish Instead of Replace Out of Warranty Radios with Worn Graphics on Faceplate, Knobs or Buttons (08-08-44-026)
2008-08-06: GM Accessories VPO/LPO Programs - Reimbursement for Dealer Labor (08-00-89-005B)
2008-08-06: TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - Canada ONLY (05-06-04-022E)
2008-08-05: Question Regarding Installation Of Dealer Installed Accessories (PIT3099E)
2008-08-01: OnStar Turn By Turn / TBT Feature Inoperative - keywords blue button calibration call cellular communication data digital navigation operation performance (PIC4801A)
2008-08-01: Continuous OnStar Progression Tones AFTER Call End Attempt Is Made - keywords battery blue button DTC emerging flashes inoperative issue led mute no noconnect radio red (PIC4500C)
2008-07-25: Replacement of Shock Absorbers and Struts and Use of Labor Operations E3800, E3801, E3807, E5800, E5801, E5807, E3850, E3857, E5750, E5751 and E5757 (05-03-08-002B)
2008-07-23: Disabled OnStar System Identification - keywords blue button communication deactivated digital disabled information led no operation red (PIC3597F)
2008-07-23: OnStar Power Consumption - keywords battery digital discharge drain draw parasitic VCIM (PIC4935)
2008-06-27: Technical Assistance Center (TAC) Coverage Available for Current and Last Nine Model Year Vehicles (U.S. Only) (07-00-89-047B)
2008-06-24: TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - U.S. Only (04-06-04-047H)
2008-06-20: Information on Use of Customer Concern Verification Sheets, Comeback Prevention, GM Technical Assistance Information Form (TAC), Strategy Based Diagnostics (SBD), Intermittent Concerns, Diagnostics (01-00-89-010H)
2008-06-18: Information on Navigation Radio Not Displaying Accurate Vehicle Location After Radio Replacement, Power Loss or Battery Replacement (08-08-44-023)
2008-06-18: TPM System Overview, Diagnosing Tire Pressure Monitor System (TPM) Concerns and TPM Frequently Asked Questions (FAQ) (07-03-16-004A)
2008-06-18: OnStar Voice Recognition Operation Issues - keywords information intermittent microphone performance voice (PIC3011E)
2008-06-18: Unable To Connect To OnStar Handsfree Calling Digital Hardware - keywords cellt cellular communication droppedcall failedtovoice information intermittent OPC operation no noconnect performance region (PIC4310C)
2008-06-17: Fuel and Oil Additives - Facts and Myths/Maximizing Fuel Economy (05-00-89-072B)
2008-06-16: Questions Regarding Installation Of Dealer Installed Accessories (PIT3099D)
2008-06-11: Unwanted Repeated Calls to OnStar / Replace VCIM - keywords call letter mail phantomcall phone repeat (PIC4893)
2008-06-10: Servicing Medium Duty Trucks, Including Conventional and Crew Cabs, Motorhome Cutaway Cab, Commercial Cutaway Cab (Ambulance, School Bus, Shuttle Bus) and Tilt Cabs (08-00-89-021)
2008-06-05: Information on Curb Park Assist and Memory Related Issues on Outside Rear View Mirrors (07-08-64-022A)
2008-06-05: OnStar Deactivated Returned To Stock New Vehicle Inventory - keywords activation button deactivated disabled inventory keypress letter (PIC4889)
2008-06-03: Announcement of Price Increase for MDI (EL-47955) (08-00-89-018A)
2008-05-30: Power Steering Fluid Foaming/Leak On a Cold Start (Replace Power Steering Pump) (08-02-32-003A)
2008-05-30: Requirements for Changing Tire and Wheel Assemblies - New Vehicle Placard (U.S. Only) (07-03-10-016A)
2008-05-30: Identifying Aftermarket Engine Calibrations 2.0L, 2.2L, 2.4L, 2.8L, 2.9L, 3.0L, 3.1L, 3.2L, 3.4L, 3.5L, 3.6L, 3.8L, 3.9L, 4.2L, 4.3L, 4.4L, 4.6L, 4.8L, 5.0L, 5.3L, 5.7L, 6.0L 6.2L 7.0L, 7.4L, 8.1L Gas (08-06-04-033)
2008-05-30: Intermittent, Current or History DTC B2476 in Onstar GEN 6 or 7 VCIM - keywords blue button call communication data digital information keypad led OPC operation red (PIC4574B)
2008-05-29: GM Dealer Visits: Proper Management of Batteries in Dealer Parts Stock/Vehicle Inventory (08-06-03-005)
2008-05-22: IPC Odometer Programming Method Quick Reference Guide (07-08-49-020B)
2008-05-20: Audio Whine Noise from Radio Speakers When Using OnStar (Install Noise Suppression Filter) (07-08-46-002B)
2008-05-12: Automatic Transmission/Transaxle Torque Converter Replacement (01-07-30-010C)
2008-05-08: Warranty Coverage for Emission-Related Reprogramming Events (PCM, ECM and TCM) (04-06-04-036E)
2008-05-06: Disc Brake Warranty Service and Procedures (00-05-22-002K)
2008-05-02: Manual Transmission Operating Characteristics (03-07-29-004E)
2008-05-02: Required Return Criteria of Complete Electrical Centers (EC) and Body Control Modules (IBCMs) with Integrated Electrical Centers to Warranty Parts Center (WPC) (05-08-45-002D)
2008-05-02: Exterior Lamp Condensation and Replacement Guidelines (01-08-42-001F)
2008-05-02: Parts Restriction on Ordering OnStar Generation 6 and 7 Vehicle Communication Interface Modules (VCIM) (03-08-46-004D)
2008-05-01: GM Accessories Wheel Appearance Standards - keywords accessory aesthetics blister chrome ding dent dust peel rim wheel (PIT4636)
2008-04-30: ACDelco Replacement Battery Warranty Procedures (03-06-03-003B)
2008-04-29: Processing GM Accessories - Initial Quality Issues (04-00-89-018C)
2008-04-28: Information on Paint Stain Under Protective Shipping Film (05-08-51-001C)
2008-04-28: Warranty System Changes - Medium Duty Trucks (07-00-89-031A)
2008-04-24: Parts Restriction on Ordering XM Digital Radio Receiver (03-08-44-022E)
2008-04-18: Information for Dealers on How to Submit a Field Product Report (02-00-89-002G)
2008-04-17: Being Prepared for TAC, Caller Preparedness - Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics (08-00-89-014)
2008-04-17: Electronic Exchange Program Goodwill Procedures (05-00-89-045A)
2008-04-17: Key Code Information (99-00-89-011C)
2008-04-17: Battery and Charging System Electrical Diagnostics (05-06-03-002C)
2008-04-17: Turn By Turn Will Not Cancel Route - keywords cancel navigation onstar voice rec TBT (PIC4596A)
2008-04-16: Return or Reimbursement of Customer Owned CDs, DVDs, Cassette Tapes and/or CD Magazines (05-08-44-024A)
2008-04-14: Disabled OnStar System Identification - keywords blue button communication deactivated digital disabled information LED no operation red (PIC3597E)
2008-04-14: Use of Surface Conditioning Disks When Cleaning Engine Gasket Sealing Surfaces and/or Reused Engine Parts (00-06-01-012C)
2008-04-14: Unnecessary Leaf Spring Clip Replacement (04-03-08-011D)
2008-04-10: Handsfree Calling Inop With Demo Message On OnStar Keypress - keywords 05-08-46-006N blue button communication digital disabled message no OPC operation vs3bgen6 vs3bgen7 (PIC4564A)
2008-04-08: OnStar RPO Code Questions - keywords data digital information no option print (PIC4483A)
2008-03-31: Escalation Process for Critical Orders for Electronic Service Center (ESC) Parts (06-00-89-032A)
2008-03-27: Diagnosing Accessory Drive Belt/Serpentine Belt Noise and Availability and Use of Kent-Moore EN-49228 Laser Alignment Tool - Drive Belt (08-06-01-008)
2008-03-26: Additional Information About Passenger Presence Systems (PPS) - keywords bladder restraint seat sensor SIR system weight (PIT4138A)
2008-03-19: Unable To Connect To OnStar Or Use OnStar Handsfree Calling Digital Hardware - keywords cellt cellular communication failedtovoice information intermittent OPC operation no noconnect performance (PIC4310B)
2008-03-12: New Primer For TPO Fascias and Affected Cleaning Process of Painting Operation (08-08-51-002)
2008-03-12: Vehicle Battery Maintenance While in Dealer Stock (05-06-03-007A)
2008-03-11: Intermittent No Connect Gen6 Gen7 Or Gen8 (PIC4551B)
2008-03-11: Repair Information for Reconnection of Rear Window Defroster Contact or Tab (03-08-48-006D)
2008-03-05: Unable To Receive Incoming OnStar Or HFC (Hands Free Calling) Calls - keywords blue button call cellular communication data digital incoming noconnect operation program tech2 UE1 vs3bgen6 vs3bgen7 (PIC4393G)
2008-03-04: Information OnStar Vehicles Unable To Receive Turn By Turn Directions - keywords calibration GPS navigation location radio route voice (PIC4801)
2008-03-03: Class 2 Platform Battery Drain Diagnosis Purpose - keywords accessory aftermarket generator low operation regulator volt voltage (PIC4798)
2008-02-26: Audio Whine Noise from Radio Speakers When Using OnStar (Install Noise Suppression Filter) (07-08-46-002A)
2008-02-22: Automatic Transmission Oil Cooler Flush and Flow Test Essential Tool J 45096 TransFlow (02-07-30-052E)
2008-02-19: GM Training: February 2008 New Course Information (For U.S. Dealers and Aftermarket) (08-00-89-006)
2008-02-06: GM Fuel System Treatment PLUS, Fuel Sending Unit Corrosion and Fuel System Deposits (05-00-89-078B)
2008-02-05: Use of E85 Fuels in Vehicles Not Certified by GM as being FlexFuel Compatible/Aftermarket Conversion of Vehicles to Operate on E85 Fuels (06-06-04-035A)
2008-02-05: Unnecessary Engine Crankcase and Subsystems Flushing Services, Additive Recommendations and Proper Utilization of GM Simplified Maintenance Schedule to Enhance Customer Service Experience (04-06-01-029B)
2008-02-04: Info on Close-Coupled Converter, Engine Breakdown or Non-Function Due to Severe Overheat/Lack of Oil Causing Pistons, Rods, Crankshaft, Cylinders/Heads, Camshaft, Intake/Exhaust Valves, Bearing Damage (06-06-01-010A)
2008-02-01: Pitting and Brake Dust on Chrome Wheels (04-03-10-012B)
2008-02-01: Distortion in Outer Surface of Vehicle Glass (00-08-48-005C)
2008-02-01: Information on Eliminating Noise in Audio System When Using Portable Playback Device (06-08-44-015A)
2008-01-31: Vibration Analysis Worksheet (03-00-91-001D)
2008-01-30: Remote Keyless Entry Operational Characteristics (99-08-52-005C)
2008-01-18: Utilizing Tech 2 to Retrieve Part Numbers for Radios, Compact Disc (CD) Changers and Instrument Panel Clusters (IPC) (04-08-44-005C)
2008-01-18: DEX-COOL Coolant - New Leak Detection Dye J 46366Replaces J 29545-6 (05-06-02-002B)
2008-01-17: Engineering Information (EI) Process (04-00-89-053B)
2008-01-17: GM Training: January 2008 New Course Information (For U.S. Dealers and Aftermarket) (08-00-89-003)
2008-01-17: Re-establishing Communications with OnStar Center After Battery Disconnect (00-08-46-004C)
2008-01-15: GM Technical Assistance Information Form (TAC) and Service Strategy Process Utilizing Customer Service Comeback Prevention, Strategy Based Diagnostics (SBD) and Intermittent Concern Diagnosis (01-00-89-011g)
2008-01-10: Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability (06-00-89-029D)
2008-01-09: Information on Verifying OnStar System Function During Pre-Delivery Inspection (PDI) (06-08-46-006A)
2008-01-09: Seat Belt Extender Availability (99-09-40-005E)
2008-01-09: OnStar Labor Operation Codes (05-08-46-005B)
2008-01-08: Negative Impact of Dealer-Installed Cloth/Vinyl Roofs on XM Radio and/or OnStar Systems (02-08-44-007C)
2008-01-08: OnStar Phone Number Concerns (Phone Number Incorrect/Assigned to Another Vehicle/Phone) That Occur During Diagnosis of OnStar System (05-08-46-004B)
2008-01-08: Cataloging of Electronic Service Center Parts (06-00-89-016A)
2008-01-03: Use of Nitrogen Gas in Tires (05-03-10-020A)
2007-12-17: GM Training: December 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-062)
2007-12-17: Warranty Parts Center/Corporate Parts Return Program (99-00-89-019E)
2007-12-12: TPM System Overview, Diagnosing Tire Pressure Monitor System (TPM) Concerns and TPM Frequently Asked Questions (FAQ) (07-03-16-004)
2007-12-07: Power Steering Fluid Foaming On a Cold Start - keywords cold duty fluid foam foaming leak md medium power start steer steering (PIT4487B)
2007-11-21: Release of DEXRON-VI Automatic Transmission Fluid (ATF) (04-07-30-037D)
2007-11-19: Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability (06-00-89-029C)
2007-11-13: GM Training: November 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-056)
2007-11-13: GM Training: 2008 Service Training Standards (STS) Updates (U.S. Dealers) (07-00-89-055)
2007-11-12: Customer Concern Not Duplicated/Verified Labor Operations (06-00-89-026A)
2007-11-05: Exterior Lamp Condensation and Replacement Guidelines (01-08-42-001E)
2007-11-02: Corrosion Protection for Metal Panels With Dealer Installed Accessories Fastened By Drilled Holes (03-00-89-008D)
2007-10-22: Information on Dual Fuel Tank Fuel Supply and Return Operation (06-06-04-044A)
2007-10-15: GM Training:I-CAR Offers Various Resources to Help Dealers Achieve Training Goals (U.S. Dealers) (07-00-89-051)
2007-10-15: GM Training:October 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-052)
2007-10-05: Instrument Panel Cluster Exchange Procedure When Replacement is Necessary (05-08-49-008A)
2007-09-28: Service Information Update on Consolidating Use of GM Liquid Gasket/Engine Sealants and New Sealant Dispenser GE-48326 Essential Tool (05-06-01-010B)
2007-09-17: Information on Internal Engine Noise or Damage After Oil Filter Replacement (07-06-01-016A)
2007-09-14: GM Training: FINAL REMINDER - Hybrid Two-Mode Training Information (U.S. Dealers) (07-00-89-046)
2007-09-14: GM Training: September 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-045)
2007-09-12: Repair Information for Reconnection of Rear Window Defroster Contact or Tab (03-08-48-006B)
2007-09-05: Service Alert: Concerns With Aftermarket Fuses in GM Vehicles (07-08-45-002)
2007-08-29: Information Required Before Ordering A New OnStar VCIM For A DTC B1000 - keywords B1000 blue button communication DTC information message no noconnect OnStar operation (PIC4600)
2007-08-23: Warranty Admin. - Use of Parts and Components (Including Control Module Calibrations) Not Issued Through General Motors (07-00-89-043)
2007-08-17: GM Training:GM Service Technical College (STC) Northeast Regional Training Center Relocation (U.S. Dealers) (07-00-89-042)
2007-08-17: GM Training: Enhancement to Componentized Placement Assessments (U.S. Dealers) (07-00-89-041)
2007-08-17: GM Training:Hybrid Two-Mode Training Information (U.S. Dealers) (07-00-89-040)
2007-08-17: GM Training:August 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-039)
2007-08-16: Warranty Admin. - Courtesy Transportation and Roadside Assistance Programs (07-00-89-037)
2007-08-14: Information on Internal Engine Noise or Damage After Oil Filter Replacement (07-06-01-016)
2007-08-02: Starter Cranks After Key Is Released (Normal Condition) (03-06-03-001D)
2007-08-02: Warranty Admin. - GM Dealer Empowerment Program and Goodwill Procedures (05-00-89-055B)
2007-08-01: Information on Dealer and Customer Support Organization and Systems - General Motors Isuzu Commercial Truck (GMICT) Dissolved (07-00-89-035)
2007-07-30: Usage of E85 Fuels in GM Vehicles (05-06-04-035C)
2007-07-26: TOP TIER Detergent Gasoline (Deposits, Fuel Economy, No Start, Power, Performance, Stall Concerns) - Canada ONLY (05-06-04-022D)
2007-07-25: GM Training - June 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-033)
2007-07-23: Warranty Administration - Required Operating Procedures (04-00-89-015A)
2007-07-19: Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices) (06-08-50-009B)
2007-06-27: GM Training:May 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-028)
2007-06-26: GM Training:April 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-025)
2007-06-26: GM Training:Service Training Standard (STS) Effective Date for Two Required Technology Close-ups (TCUs) was 04/14/07 (U.S. Dealers) (07-00-89-024)
2007-06-26: GM Training:Number of Technicians Required Reduced for Two Categories (U.S. Dealers) (07-00-89-016)
2007-06-26: GM Training:Three Technology Close-Up IDL Seminars as New 2007 Service Training Standard (STS) Requirements (U.S. Dealers) (07-00-89-014)
2007-06-26: GM Training:March 2007 New Course Information (For U.S. Dealers and Aftermarket) (07-00-89-013)
2007-06-22: Use of Silicone for Weatherstrip Maintenance (99-08-64-016B)
2007-06-21: Intake Manifold Inspection/Replacement After Severe Internal Engine Damage (00-06-01-026B)
2007-06-08: Windshield Wiper Performance, Cleaning Instructions and Maintenance (06-08-43-003A)
2007-06-06: Audio Whine Noise from Radio Speakers When Using OnStar (Install Noise Suppression Filter) (07-08-46-002)
2007-06-05: GM Performance Parts Engine Warranty Q and A (04-06-01-019A)
2007-05-30: Low Voltage Display on IP Gauge, Lights Dim at Stop Lights, Battery Discharged, No Start, Slow Cranking, Dim Lights at Idle, Low Generator Output (02-06-03-008C)
2007-05-29: Air Conditioning Odor (Install Evaporator Core Dryer Kit and Apply Cooling Coil Coating) (99-01-39-004B)
2007-05-29: Engine Oil Leak at Crankshaft Rear Main Oil Seal (Install Revised Crankshaft Rear Main Oil Seal Using Revised Rear Main Seal Installer and Remover Tools) (05-06-01-019E)
2007-05-24: Corrosion Protection for Metal Panels with Dealer Installed Accessories Fastened by Drilled Holes (03-00-89-008C)
2007-05-09: Interior Cleaning, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - New Product Availability (06-00-89-029B)
2007-05-04: Battery Part Restriction - keywords cable cell corrosion crank hard inoperative leak low no replace start (PIT4380)
2007-04-03: Information on Diesel Particulate Filter (DPF) Cleaner System Availability (07-06-05-004)