Was the Hydraulic Brake System Diagnostic Check performed?

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Go to Step 2

Go to Hydraulic Brake Diagnostic System Check

Inspect the disc brake pads and brake shoe linings for the following:

Do any of the above conditions apply?

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Go to Step 3

Go to Step 4

Replace the brake linings. Refer to Brake Pads Replacement in Disc Brakes or Brake Shoe Replacement in Drum Brakes.

Is the repair complete?

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Go to Step 8

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Inspect the brake rotors for the following:

Do any of the above conditions apply?

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Go to Step 5

Go to Step 6

1. Refinish the rotor. Refer to Brake Rotor Refinishing in Disc Brakes.
2. If refinishing the brake rotor results in a thickness that is less than the thinnest (Refinishing) thickness, replace the rotor. Refer to Brake Rotor Replacement in Disc Brakes.

Is the repair complete?

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Go to Step 8

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Inspect brake assembly for loose, broken or missing attachments. Refer to Brake Pad Inspection in Disc Brakes or Brake Shoe Inspection in Drum Brakes.

Are there any loose, broken or missing attachments?

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Go to Step 7

Go to Hydraulic Brake Diagnostic System Check

Tighten or replace the loose, broken or missing brake assembly components.

Is the repair complete?

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Go to Step 8

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Verify the proper brake system operation.

Does the original condition still exist?

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Go to Step 9

Go to Hydraulic Brake Diagnostic System Check

Verify customer complaint.

Has the customer complaint been verified?

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Go to Step 1

Go to Hydraulic Brake Diagnostic System Check