1

Important: A light film of oil on the top portion of the reservoir is normal.

Inspect each strut and/or shock absorber for external fluid leakage.

Is the strut or shock absorber leaking?

Go to Step 4

Go to Step 2

1. Inspect the vehicle trim height. Refer to Trim Height Inspection .
2. Repair the vehicle trim height as necessary.

Does the customer concern still exist?

Go to Step 3

System OK

1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
2. Remove your hands from the vehicle.

Does the vehicle stop bouncing after 2 cycles?

System OK

Go to Step 4

Replace the strut or shock absorber. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension or Shock Absorber Replacement in Rear Suspension.

Does the customer concern still exist?

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System OK