Step | Action | Value(s) | Yes | No |
---|---|---|---|---|
1 | Attempt to duplicate the complaint condition in each ignition switch key position. Does the condition occur in all key positions? | -- | Go to Step 2 | Go to Step 3 |
2 |
Does the condition still exist? | -- | Go to Step 4 | -- |
3 | Contact the customer for an explanation of the complaint condition. Is the complaint verified? | -- | Go to Step 2 | System OK |
4 |
Is any aftermarket equipment present? | -- | Go to Step 5 | Go to Step 6 |
5 |
Were the GM guidelines followed? | -- | Go to Step 7 | Go to Step 11 |
6 |
Is the repair complete? | -- | System OK | -- |
7 | Remove the fuses and circuit breakers one at a time until the complaint condition is eliminated. Is the complaint condition present? | -- | Go to Step 8 | Go to Step 9 |
8 | Repair the radio. Refer to Radio Replacement . Is the repair complete? | -- | System OK | -- |
9 |
Was the complaint causing component identified? | -- | Go to Step 10 | Go to Step 8 |
10 | Repair the ground integrity of the complaint causing component. Is the repair complete? | -- | System OK | -- |
11 | Correct the installation and retest for the complaint condition. Is the repair complete? | -- | System OK | -- |