Step | Action | Yes | No |
|---|---|---|---|
DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low. | |||
1 | Did you review the system Descriptions and perform the necessary inspections? | Go to Step 2 | |
2 | Verify that the suspension bottoms. Does the suspension bottom? | Go to Step 3 | System OK |
3 | Inspect the vehicle for overloading. Refer to the certification label on the drivers door lock pillar. Is the vehicle overloaded? | Go to Step 6 | Go to Step 4 |
4 | Inspect the vehicle trim height. Refer to Trim Height Inspection . Is the vehicle trim height incorrect? | Go to Step 7 | Go to Step 5 |
5 | Inspect the struts. Refer to Suspension Strut and Shock Absorber Testing - On Vehicle . Are the components in need of replacement? | Go to Step 7 | Go to Step 2 |
6 | Remove the excess weight from the vehicle. Did you remove the excess weight from the vehicle? | Go to Step 8 | -- |
7 | Replace the strut components as necessary. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension or to Strut Disassemble/Assemble Repair in Rear Suspension. Did you complete the repair? | Go to Step 8 | -- |
8 | Operate the vehicle in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
