Did you review the system Descriptions and perform the necessary inspections?

Go to Step 2

Go to Symptoms - Suspension General Diagnosis

Verify the customer's concern is present.

Is the customer's concern present?

Go to Step 3

System OK

Important: A light film of oil on the top portion of the reservoir is normal.

Inspect each strut for external fluid leakage.

Is a strut leaking?

Go to Step 8

Go to Step 4

Inspect the vehicle trim height. Refer to Trim Height Inspection .

Is the vehicle trim height correct?

Go to Step 5

Go to Step 7

1. Use your hands in order to lift up and push down each corner of the vehicle 3 times.
2. Remove your hands from the vehicle.

Does the vehicle stop bouncing after 2 cycles?

Go to Step 6

Go to Step 8

1. Lift up each strut dust cover in order to access each strut rod.
2. Push and pull the top of each strut rod in order to determine if a strut bushing is loose.

Is a strut bushing loose?

Go to Step 8

System OK

Replace the front spring or the rear spring. Refer to Strut, Strut Component, and Spring Replacement in Front Suspension or to Strut Disassemble/Assemble Repair in Rear Suspension.

Did you complete the repair?

System OK

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Replace the front or the rear strut. Refer to Strut Assembly Replacement in Front Suspension or to Strut Assembly Replacement in Rear Suspension.

Did you complete the repair?

System OK

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