Power Windows Inoperative - All Coupe

Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.

The power window system will operate any time the ignition is the ACC or RUN position. The power window system will also operate whenever the body control module (BCM) is in retained accessory power (RAP) mode. The driver power window switch contains individual window switches for each of power windows. All windows may be controlled up and down from the driver power window switch. The individual passenger power window switches will only control the up and down operation of their respective power window.

Each power window contains a reversible power window motor. The direction the window travels is dependent upon the polarity of the supply voltage. By reversing polarity of the supply voltage the window motor will move up or down. Each power window motor is internally circuit breaker protected.

Battery voltage is supplied to the power window switch through the accessory voltage supply circuit. The power window switch also receives a constant ground source. The power window motor control circuits are connected to ground through the normally closed up and down contacts of the power window switch. When the power switch is placed in the down position, the power window motor down control circuit is switched to 12 volts and is applied to the down side of the power window motor. Since the other side of the power motor is connected to ground through the normally closed contacts of the up switch, the window travels down. By placing the power window switch in the up position, the polarity of the power window motor is reversed and the window travels up.

Schematic Reference

Power Window Schematics

Connector End View Reference

Power Door Systems Connector End Views

Description and Operation

Power Windows Description and Operation

Electrical Information Reference

Ignition ON, command the appropriate door window UP and DOWN by pressing the appropriate Window switch. Observe the operation of the appropriate door window.

1. Ignition OFF, disconnect the B+ harness connector at the Driver Window Switch.
2. Ignition OFF, test for less than 1.0 ohm of resistance between the ground circuit terminal D and ground.

⇒	If greater than the specified range, test the ground circuit for an open/high resistance.

3. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal E and ground.

⇒	If the test lamp does not illuminate, test the B+ circuit for an open/high resistance. If the PWR WNDW fuse is open, test the circuit terminal C for a short to ground.

⇒	If all circuits test normal, test or replace the Driver Window Switch.

4. Ignition OFF, connect the harness connector at the Driver Window Switch.
5. Ignition OFF, disconnect the Passenger Window Switch.
6. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal and ground.

⇒	If the test lamp does not illuminate, test the B+ circuit for an open/high resistance.

7. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal H and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the Driver Window Switch

8. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal D and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the Driver Window switch

9. Connect a test lamp between control circuit terminal H and control circuit terminal D.
10. Ignition ON, command the passenger door window UP and DOWN by pressing the passenger window control on the Driver Window Switch. The test lamp should illuminate during either of the commands.

⇒	If the test lamp remains OFF, test for a short to ground or open/high resistance on either control circuit. If all circuits test normal, test or replace the Driver Window Switch.

11. Ignition OFF, reconnect the Passenger Window Switch.
12. Ignition OFF, disconnect the harness connector at the appropriate Window Motor.
13. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal A and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the appropriate window switch.

14. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal B and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the appropriate window switch.

15. Connect a test lamp between control circuit terminal A and control circuit terminal B.
16. Ignition ON, command the appropriate window UP and DOWN by pressing the appropriate Window Switch. The test lamp should turn ON when commanding the UP and DOWN states.

⇒	If the test lamp remains OFF during either of the commands, test for a short to ground on either control circuit. If all circuits test normal, test or replace the appropriate Window Switch

17. If all circuits test normal, test or replace the appropriate Window Motor.

Driver Window Switch

1. Ignition OFF, disconnect the harness connector at the Driver Window switch.
2. Test for infinite resistance between the signal terminals A and B and the B+ circuit terminal E with the passenger window switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the Driver Window switch.

3. Test for less than 2 ohms of resistance between the signal terminal A and the B+ circuit terminal E with the passenger window switch in the UP position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

4. Test for less than 2 ohms of resistance between the signal terminal B and the B+ circuit terminal E with the passenger window switch in the DOWN position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

5. Test for infinite resistance between the signal terminals F and H and the B+ circuit terminal E with the driver window switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the Driver Window switch.

6. Test for less than 2 ohms of resistance between the signal terminal F and the B+ circuit terminal E with the driver window switch in the UP position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

7. Test for less than 2 ohms of resistance between the signal terminal H and the B+ circuit terminal E with the driver window switch in the DOWN position.
8. If greater than 2 ohms, replace the Driver Window switch

Passenger Window Switch

1. Ignition OFF, disconnect the harness connector at the Passenger Window switch.
2. Test for infinite resistance between the signal terminals G and F and the B+ circuit terminal with the switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the appropriate passenger Window switch.

3. Test for less than 2 ohms of resistance between the signal terminal G and the B+ circuit terminal with the switch in the UP position.

⇒	If greater than 2 ohms, replace the appropriate passenger Window switch.

4. Test for less than 2 ohms of resistance between the signal terminal F and the B+ circuit terminal with the switch in the DOWN position.

⇒	If greater than 2 ohms, replace the appropriate passenger Window switch.

Window Motor

1. Install a 30-amp fused jumper wire between the control terminal A and 12 volts. Momentarily install a jumper wire between the control terminal B and ground. The appropriate Window Motor should perform the UP or DOWN function.

⇒	If the function does not perform as specified, replace the appropriate Window Motor.

2. Reverse the jumper wires; the appropriate Window Motor should perform the DOWN or UP function.

⇒	If the function does not perform as specified, replace the appropriate Window Motor.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Power Windows Inoperative - All Sedan

Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.

When the ignition switch is in the RUN or ACCY position, or retained accessory power (RAP) is enabled and the driver’s window switch is activated to the DOWN position, battery positive voltage is applied to the window motor causing the window to open. When the driver’s window switch is activated to the UP position, battery positive voltage is applied to the window motor in the opposite direction and the window closes.

The driver’s window switch also controls the front passenger, LR, and RR windows.

When the ignition switch is in the RUN or ACCY position, or RAP is enabled and an individual window switch is activated to the DOWN position, battery positive voltage is applied to the window motor causing that window to open. When the individual window switch is activated to the UP position, battery positive voltage is applied to the window motor in the opposite direction causing that window to close.

Schematic Reference

Power Window Schematics

Connector End View Reference

Power Door Systems Connector End Views

Description and Operation

Power Windows Description and Operation

Electrical Information Reference

Ignition ON, command the appropriate door window UP and DOWN by pressing the appropriate Window switch. Observe the operation of the appropriate door windows

Lockout Switch Malfunction

1. Disconnect the harness connector C1 at the BCM.
2. Ignition ON, connect a test lamp between the control circuit terminal 6 and ground.
3. Press the Lockout Switch ON and OFF. The test lamp should turn ON and OFF.

⇒	If the test lamp is always ON, test the control circuit for a short to voltage. If the circuit tests normal, test or replace the Driver Window Switch.

⇒	If the test lamp is always OFF, test the control circuit for a short to ground or an open/high resistance. If the circuit tests normal, test or replace the Driver Window Switch.

4. If all circuits test normal, replace the BCM.

All Power Windows Inoperative

1. Ignition OFF, disconnect the harness connector C1 at the Driver Window Switch.
2. Ignition OFF, test for less than 1.0 ohm of resistance between the ground circuit terminal E and ground.

⇒	If greater than the specified range, test the ground circuit for an open/high resistance.

3. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal B and ground.

⇒	If the test lamp does not illuminate, test the B+ circuit for an open/high resistance. If the PWR WINDOWS fuse is open, check the B+ circuit for a short to ground.

4. If all circuits test normal, test or replace the Driver Window Switch.

Driver Power Window Inoperative

1. Ignition OFF, disconnect the harness connector at the Driver Window Motor.
2. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal A and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the Driver Window Switch.

3. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal B and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the Driver Window Switch.

4. Ignition OFF, connect a test lamp between control circuit terminal A and control circuit terminal B.
5. Ignition ON, command the driver window UP and DOWN by pressing the Driver Window Switch. The test lamp should turn ON when commanding the UP and DOWN states.

⇒	If the test lamp is always OFF during either of the commands, test for a short to ground on either of the control circuits, if the circuit tests normal, test or replace the Driver Window switch.

6. If all circuits test normal, test or replace the Driver Window Motor.

Passenger Power Window Inoperative

1. Ignition OFF, disconnect the harness connector at the appropriate passenger Window Switch.
2. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal D and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the Driver Window Switch.

3. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal H and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the Driver Window Switch.

4. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal A and ground.

⇒	If the test lamp does not illuminate and the Lockout Switch is CLOSED, test the B+ circuit for an open/high resistance.

5. Connect a test lamp between the control circuit terminal D and control circuit terminal H.
6. Ignition ON, command the appropriate passenger window UP and DOWN by pressing the appropriate window control on the Driver Window Switch. The test lamp should illuminate during either of the commands.

⇒	If the test lamp is always OFF, test for a short to ground on either control circuit. If all circuits test normal, test or replace the Driver Window Switch.

7. Ignition OFF, reconnect the appropriate passenger Window Switch.
8. Ignition OFF, disconnect the harness connector at the appropriate passenger Window Motor.
9. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal A and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the appropriate passenger Window Switch.

10. Ignition OFF, test for less than 1.0 ohm of resistance between the control circuit terminal B and ground.

⇒	If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the appropriate passenger Window Switch

11. Connect a test lamp between control circuit terminal A and control circuit terminal B.
12. Ignition ON, command the appropriate passenger window UP and DOWN by pressing the appropriate passenger Window Switch. The test lamp should turn ON when commanding the UP and DOWN states.

⇒	If the test lamp remains OFF during either of the commands, test for a short to ground on either control circuit. If the circuits test normal, test or replace the appropriate passenger Window Switch.

13. If all circuits test normal, test or replace the appropriate passenger Window Motor.

Driver Window Switch

1. Ignition OFF, disconnect the harness connector at the Driver Window switch.
2. Test for infinite resistance between the signal terminals E and F and the B+ circuit terminal B with the LR Switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the Driver Window switch.

3. Test for less than 2 ohms of resistance between the signal terminal E and the B+ circuit terminal B with the switch in the UP position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

4. Test for less than 2 ohms of resistance between the signal terminal F and the B+ circuit terminal B with the switch in the DOWN position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

5. Test for infinite resistance between the signal terminals G and H and the B+ circuit terminal B with the RR Switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the Driver Window switch.

6. Test for less than 2 ohms of resistance between the signal terminal G and the B+ circuit terminal B with the switch in the UP position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

7. Test for less than 2 ohms of resistance between the signal terminal H and the B+ circuit terminal B with the switch in the DOWN position.
8. If greater than 2 ohms, replace the Driver Window switch.
9. Test for infinite resistance between the signal terminals B and A and the B+ circuit terminal B with the Passenger Switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the Driver Window switch.

10. Test for less than 2 ohms of resistance between the signal terminal B and the B+ circuit terminal B with the switch in the UP position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

11. Test for less than 2 ohms of resistance between the signal terminal A and the B+ circuit terminal B with the switch in the DOWN position.
12. If greater than 2 ohms, replace the Driver Window switch
13. Test for infinite resistance between the signal terminals C and D and the B+ circuit terminal B with the Driver Switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the Driver Window switch.

14. Test for less than 2 ohms of resistance between the signal terminal C and the B+ circuit terminal B with the switch in the UP position.

⇒	If greater than 2 ohms, replace the Driver Window switch.

15. Test for less than 2 ohms of resistance between the signal terminal D and the B+ circuit terminal B with the switch in the DOWN position.
16. If greater than 2 ohms, replace the Driver Window switch

Passenger Window Switch

1. Ignition OFF, disconnect the harness connector at the appropriate passenger Window switch.
2. Test for infinite resistance between the signal terminals F and G and the B+ circuit terminal A with the switch in the INACTIVE position.

⇒	If less than infinite resistance, replace the appropriate passenger Window switch.

3. Test for less than 2 ohms of resistance between the signal terminal D and the B+ circuit terminal A with the switch in the UP position.

⇒	If greater than 2 ohms, replace the appropriate passenger Window switch.

4. Test for less than 2 ohms of resistance between the signal terminal H and the B+ circuit terminal A with the switch in the DOWN position.

⇒	If greater than 2 ohms, replace the appropriate passenger Window switch.

Window Motor

1. Install a 30-amp fused jumper wire between the control terminal A and 12 volts. Momentarily install a jumper wire between the control terminal B and ground. The appropriate Window Motor should perform the UP or DOWN function.

⇒	If the function does not perform as specified, replace the appropriate Window Motor.

2. Reverse the jumper wires; the appropriate Window Motor should perform the DOWN or UP function.

⇒	If the function does not perform as specified, replace the appropriate Window Motor.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.